Transfusion Diagnostics Applications Specialist (Remote)

Werfen; New York (NY); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid vacation

Paid sick leave

Commission plan

Performance-based bonus

Job summary

Werfen seeks a Clinical Field Service Engineer to install, validate, and train on Werfen analyzers across the Georgia, Eastern Alabama, and Northern Florida regions. You will deliver on-site support, educate customers, and ensure compliance with regulatory standards while maintaining strong relationships with hospital staff and management.

Applicants should have 2–3 years in a lab setting, English fluency, and an Associate degree in Medical Technology or related field; a Bachelor’s degree is a

Qualifications

• Education: Associates degree required; Bachelor's preferred.
• Experience: 2–3 years in a lab/clinical setting.
• Language: Fluency in English.

Responsibilities

• Performs Werfen instrument installations, validations and training within territory.
• Coordinates the instrument go-live process with internal and customer stakeholders.
• Maintains total customer satisfaction within the installed base.
• Provides customer clinical & technical support and education.
• Instructs customers on operation and clinical use of Werfen products.
• Maintains knowledge of regulatory requirements and data management systems.

Skills

Communication skills

Project management

Planning & organization

Under pressure

Team collaboration

Technical proficiency

Education

Associate degree in Medical Technology

Bachelor’s degree preferred

Tools

MS Word

Excel

PowerPoint

Job description

Werfen seeks a Clinical Field Service Engineer to install, validate, and train on Werfen analyzers across the Georgia, Eastern Alabama, and Northern Florida regions. You will deliver on-site support, educate customers, and ensure compliance with regulatory standards while maintaining strong relationships with hospital staff and management.

Applicants should have 2–3 years in a lab setting, English fluency, and an Associate degree in Medical Technology or related field; a Bachelor’s degree is a