Transformer Field Service Engineer — Global Travel & Impact

Giga Energy; United States; On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Subsidized health, dental, and vision

Equity (options)

401(k) with 4% match

Unlimited PTO

Parental leave

FSA/HSA

Commuter benefits

On-sites for collaboration

Job summary

Giga Energy designs and manufactures switchboards, transformers, and modular data center power infrastructure. The Field Service Engineer – Transformers will be the technical face at customer sites, commissioning units, troubleshooting in-service equipment, and building the field service playbook as one of the first transformer FSEs.

The role requires 2+ years of transformer experience, ability to read schematics, and travel 50–75%.

Qualifications

• Bachelor’s degree in Electrical Engineering / related field or equivalent experience.
• 2+ years field experience with power/distribution transformers or related equipment.
• Knowledge of transformer testing (TTR, insulation resistance, DGA, PF).
• Ability to read electrical schematics, single-line diagrams, and winding diagrams.
• Willingness to travel 50–75% and possess a valid driver’s license and passport.
• Physical ability to lift components and work in industrial environments.

Responsibilities

• Perform on-site installation oversight, startup, and commissioning of transformers at customer facilities.
• Conduct acceptance testing per IEEE/IEC/NEMA and customer specs prior to energization.
• Support outage coordination, site readiness reviews, and coordination with stakeholders.
• Interpret diagrams and data, perform TTR, insulation resistance, DGA, PF/DF testing.
• Document results and produce customer-ready technical reports.
• Provide troubleshooting, preventive maintenance, repair, and retrofits in the field.
• Assist warranty investigations and field failure reporting to Engineering/Quality.
• Respond to emergency service calls, including after-hours/weekend support.
• Serve as primary on-site technical representative and maintain customer relationships.
• Prepare materials, quotations, and scopes of work for follow-on service opportunities.

Skills

Transformer testing

Electrical schematics

Reading diagrams

Customer communication

Education

Bachelor’s degree in Electrical Engineering or related field

Job description

Giga Energy designs and manufactures switchboards, transformers, and modular data center power infrastructure. The Field Service Engineer – Transformers will be the technical face at customer sites, commissioning units, troubleshooting in-service equipment, and building the field service playbook as one of the first transformer FSEs.

The role requires 2+ years of transformer experience, ability to read schematics, and travel 50–75%.