Transformational Change Analyst
LyondellBasell
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Job summary
LyondellBasell seeks a Transformational Change Analyst to support technology adoption across IST&O projects, focusing on change management for systems and processes. You will handle stakeholder engagement, communications, training coordination, readiness tracking, and post-go-live reinforcement.
The role emphasizes collaboration with managers, business leads, and SMEs to drive adoption, with a strong emphasis on delivery and user readiness in a fast-paced environment.
Qualifications
- Bachelor’s degree or equivalent experience.
- 4–5 years of change management experience.
- Must have Trading experience.
- Experience with stakeholder engagement, communication planning, training coordination, readiness tracking, and go-live support.
- Strong written and verbal communication; cross-functional teamwork.
Responsibilities
- Prepare and execute change plans and activities under the Change Manager or Lead.
- Support deployment readiness, go-live, stabilization, and adoption reinforcement.
- Maintain change deliverable trackers and logs.
- Identify adoption risks and escalate appropriately.
- Coordinate with project managers, business leads, product owners, and SMEs.
Skills
Education
Tools
Job description
LyondellBasell is a leader in the global chemical industry creating solutions for everyday sustainable living. With a nearly 70-year legacy that includes a Nobel Prize in Chemistry and our proprietary MoReTec recycling technology, LYB is enabling a more sustainable future for generations to come. LYB develops high-quality and innovative products for applications ranging from sustainable transportation and food safety to clean water and quality healthcare. LYB places high priority on diversity, equity and inclusion and is Advancing Good with an emphasis on our planet, the communities where we operate and our future workforce. We're addressing the global challenges of ending plastic waste, taking climate action, and supporting a thriving society, while generating value for our customers, investors, and society.
The Transformational Change Analyst supports the successful adoption of technology across IST&O projects, with a primary focus on executing change management activities for technology implementation projects. This role works under the guidance of a Change Manager, Program Change Lead, or project leadership to help impacted stakeholders understand, prepare for, and adopt new systems, processes, and ways of working. The role is hands-on and delivery focused, with emphasis on stakeholder engagement, communications support, training coordination, readiness tracking, deployment support, and post-go-live adoption reinforcement.
- Prepare and execute change plans and project change activities and direction from the Change Manager or Program Change Lead.
- Support implementation planning, deployment readiness, go-live, hypercare, stabilization, and adoption reinforcement activities.
- Maintain change deliverable trackers, issue logs, stakeholder feedback logs, adoption support actions, and readiness inputs.
- Identify adoption risks, user readiness concerns, and implementation barriers; escalate appropriately to project or change leadership.
- Partner with project managers, business leads, product/process owners, and SMEs to coordinate change-related activities and timing.
- Support stakeholder engagement activities for impacted business groups, including meeting coordination, briefing materials, feedback capture, and follow-up actions.
- Draft, coordinate, and distribute project communications, talking points, FAQs, meeting materials, and user-facing updates as directed.
- Support sponsor and business leader communication needs by preparing content, status inputs, and audience-specific messaging materials.
- Gather and synthesize feedback from impacted users to inform project readiness and adoption support.
- Coordinate training logistics, participation tracking, training schedules, and learner readiness activities.
- Partner with SMEs and project team members to support development and maintenance of job aids, quick reference guides, FAQs, and other user support materials.
- Track training completion, readiness indicators, open actions, stakeholder concerns, and adoption metrics as requested.
- Support end-user preparation, UAT engagement, go-live readiness, and post-go-live user support activities.
- Support change activities for IST&O technology implementations that impact trading, commercial, operations, risk, logistics, or related business functions.
- Apply working knowledge of trading environments to help translate project changes into user-relevant communications, readiness actions, and adoption support.
- Work with Business Change Lead to coordinate across business and technology stakeholders to support adoption of trading-related systems, workflows, data handoffs, and process changes.
- Bachelor’s degree in Business, Communications, Organizational Change, Human Resources, Information Systems, Technology, or related discipline; equivalent relevant experience may be considered by HR.
- 4–5 years of change management experience supporting technology implementations, business process change, digital transformation, ERP, CTRM/ETRM.
- Must have Trading experience.
- Experience supporting stakeholder engagement, communication planning and execution, training coordination, readiness tracking, and go-live / hypercare support.
- Demonstrated ability to work in cross-functional project teams and manage multiple priorities in a fast-paced implementation environment.
- Strong written and verbal communication skills with the ability to translate project updates into clear, user-focused materials.
- Working knowledge of trading or trading-adjacent business processes, systems, or implementation environments.
- Experience supporting commodity trading, commercial, risk, logistics, supply chain, or energy-related technology implementations.
- Exposure to CTRM/ETRM platforms, trading workflows, front/middle/back office processes, pricing, risk, settlements, or related commercial systems.
- Change management certification or training such as Prosci, ACMP, CCMP, or equivalent.
- Experience with Microsoft 365 collaboration tools, SharePoint, Teams, PowerPoint, Excel, project trackers, and training/readiness reporting.
- Execution-oriented
- Organized and detail-focused
- Comfortable tracking actions and deliverables
- Able to elevate risks clearly
- Builds trusted relationships
- Works effectively with project, business, and technology teams
- Listens to user feedback
- Communicates with clarity and judgment
- Understands technology implementation environments
- Can learn business process impacts quickly
- Appreciates trading context and operational criticality
- Translates technical change into user impact
- Project change activities are executed on time and aligned to project implementation milestones.
- Stakeholders receive clear, timely, and relevant communications and support.
- Training, readiness, deployment, and hypercare activities are coordinated effectively.
- Adoption risks and user readiness concerns are identified, tracked, and escalated appropriately.
- Impacted users are prepared to adopt new systems, processes, and ways of working at go-live and through stabilization.
- Build Partnerships
- Deliver Results
- Drive Innovation
- Grow Capabilities
- Promote InclusionMotivational Fit
- Technical Skills
Learn more about our benefits : Benefits/Health & Welfare | LyondellBasell
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LyondellBasell is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, disability, age, veteran status, and other legally protected characteristics. The US EEO is the Law poster is available here .
LYB is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation related to LYB’s recruiting process, please email us at Careers@lyb.com.
Applicants must be at least 18 years old.
LyondellBasell does not accept or retain unsolicited résumés or phone calls and/or respond to them or to any third party representing job seekers.
Privacy Statement: For information regarding how LyondellBasell processes your personal data, please read our Privacy Statement .
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