Transfers Operations Specialist - ACATs & Lean

LPL Financial; Fort Mill (SC); On-site; USD 32,000 - 54,000; Full time

Job summary

LPL Financial invites you to join the Account Transfers team in Fort Mill as an Associate Account Transfers Pod Analyst. You will initiate, reconcile, and research asset transfer requests to support financial plans for clients, while helping shape processes and drive continuous improvement.

Ideal candidates bring brokerage operations experience, Lean/Six Sigma familiarity, and strong collaboration skills to communicate with Financial Advisors and vendors.

Qualifications

• 3+ years experience in Brokerage Operations (Account Transfers/ACATs/Non-ACATs) or related field.
• 3+ years experience leading teams and serving as SME for projects.
• Strong analytical and communication skills.

Responsibilities

• Assist with servicing escalated issues impacting Advisor experience.
• Review and initiate paper and electronic asset transfer requests for Advisors.
• Research and reconcile transfer requests to balance books across parties and firms.
• Communicate status to Financial Advisors and firms on transfer requests.
• Contribute to root-cause analysis to improve the Transfer process.
• Perform quality control of standard work.
• Identify pain points and pursue process improvements.
• Apply Lean Management/Six Sigma strategies to workflows to increase efficiency.
• Respond to inquiries about the transfer process from internal/external customers and vendors.
• Support projects with requirements, scripts, and UAT testing.

Skills

Brokerage operations

Leadership

Analytical reporting

Communication

Multi-tasking

Education

Bachelor's degree in related field

Job description

LPL Financial invites you to join the Account Transfers team in Fort Mill as an Associate Account Transfers Pod Analyst. You will initiate, reconcile, and research asset transfer requests to support financial plans for clients, while helping shape processes and drive continuous improvement.

Ideal candidates bring brokerage operations experience, Lean/Six Sigma familiarity, and strong collaboration skills to communicate with Financial Advisors and vendors.