Transfer Specialist

Service Corporation International; Baltimore (MD); Presencial; USD 25.000 - 34.000; Jornada completa

Descripción de la vacante

Sci Corp is seeking a dedicated courier/driver to perform first call transfer of deceased, transporting caskets to funeral-related locations, and handling sensitive interactions with families. The role requires a clean driving record, a high school diploma, and at least one year of courier experience.

The position involves working nights and weekends, traveling locally, and lifting up to 75 pounds regularly.

Formación

• High School Diploma or equivalent.
• Valid state driver’s license with clean record.
• Minimum 1 year courier/driver experience with customer interaction preferred.
• Ability to work nights, weekends, and holidays.

Responsabilidades

• Safely drives company owned vehicles to perform first call transfer of deceased per laws and company policies.
• Keeps chain-of-custody paperwork and identification procedures.
• Cooperates with first responders, hospital staff, or Coroner and senior living facilities.
• Enters transfer information into proprietary software as required.
• Transports caskets to airports, care centers, or funeral homes and assists with moving.
• Interacts professionally with bereaved family members during home transfers.
• Maintains vehicle cleanliness and routine maintenance; fuels as needed.

Conocimientos

Safe driving

Customer interaction

Physical stamina

Heavy lifting

On-call availability

Hazard awareness

Educación

High School Diploma

Herramientas

Proprietary software

Descripción del empleo

Our associates celebrate lives. We celebrate our associates.

JOB RESPONSIBILITIES

Transfers

• Safely drives company owned professional vehicles to perform “first call” transfer of deceased in accordance with local and state/provincial laws as well as company policies and procedures. Follows processes for chain-of-custody, paperwork, and deceased identification
• Cooperates with first responders, Coroner, hospital staff, or Senior Living facility and accommodate their processes and procedures
• For home transfers, courteously and professionally interacts with bereaved family members; exhibits sensitivity to environment; minimizes conversation. Follows company procedures in transferring soiled garments, bedding, or other materials; leaves a warm and courteous first impression
• Enters deceased event information into proprietary software according to company procedures

• Transports caskets to airports, care centers, or funeral homes; assists with moving caskets

Vehicle Maintenance

• Washes, vacuums, and cleans vehicles ensuring vehicle is presentable
• Fuels vehicles as necessary
• Follows safety guidelines and expenditure processes
• Maintains personal protective and transfer supplies in vehicles including cleaning products
• Identifies vehicle engine or operating issues to management; drives vehicles for repair or inspection

minimum Requirements

Education

• High School Diploma or equivalent

Licenses

• Current state/province issued driver’s license with an acceptable driving record

Experience

• At least one (1) year work experience as a courier, driver; with direct customer interaction strongly preferred

Knowledge, Skills and Abilities

• Ability work schedule to support business needs including weekends and nights
• Ability to work on-call weekends, nights and holidays rotation
• Ability to lift up to 75 pounds regularly and up to 100 pounds occasionally; push/pull up to 200 pounds

• Ability to drive in hazardous, heavy traffic, and weather conditions
• Basic computer skills required

WORK CONDITIONS

Work Environment

• Work indoors and or outdoors during all seasons and weather conditions
• Local and/or multiple location traveling required
• Comply with Field dress code policy

Work Postures

• Frequent, continuous periods of time standing, up 6 hours per day
• Climbing stairs to access buildings frequently

Physical Demands

• Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
• Lifting, pushing, pulling up to 75 pounds

Work Hours

• Working beyond “standard” hours as the need arises
• Local travel up to 100% using company vehicle

Postal Code: 22042
Category (Portal Searching): Operations
Job Location: US-VA - Falls Church