Transfer Admissions Counselor

Universityculture; California; On-site; USD 52,000 - 62,000; Full time

Job summary

California State University Channel Islands is seeking a Transfer Admissions Counselor to lead recruitment and outreach for transfer students. You will plan information sessions, advise applicants, and collaborate with campus partners to simplify admissions processes.

The role requires evening/weekend events, occasional overnight travel, and a strong ability to train staff while using CRM tools to manage communications and deadlines.

Qualifications

• Strong written and oral communication skills and ability to explain admissions requirements clearly.
• Experience in student recruitment and building positive relationships with campus partners.
• Familiarity with CRM tools and managing inquiries across channels.

Responsibilities

• Plan and deliver recruitment programs for transfer students and coordinate events.
• Counsel prospective transfer students via email, phone, and in-person meetings.
• Train student assistants and respond to inquiries about admissions and enrollment.
• Travel to campuses and events, including evenings and weekends as required.
• Collaborate with community colleges and external partners to share admissions information.

Education

Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field.

Tools

PeopleSoft

WebAdmit

Slate

Job description

Transfer Admissions Counselor

Job no: 563110
Work type: Staff
Location: Channel Islands
Categories: Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Student Services, On-site (work in-person at business location)

Division of Student Affairs & Enrollment Management

Student Services Professional II

RESPONSIBILITIES & DUTIES

Responsible for planning and delivering recruiting programs and outreach targeted at all transfer student populations. Performs a full range of admissions responsibilities, including performing operations and recruitment tasks as directed and needed; traveling to target areas and venues for recruitment efforts and events; planning and facilitating key on- and off-campus transfer and recruitment programs; identifying and training volunteers to assist with events; and developing relationships and collaborating with campus and community offices and organizations. Represents CSU Channel Islands to prospective transfer students when they visit the university, contact the admissions office, and when they require individual counseling.

Participates in the organization and delivery of campus recruitment programs such as information sessions for prospective students and their families as well as admitted transfer events. Advises and counsels prospective transfer students (via email, telephone, and in-office consultations) providing clear and concise explanations to complex admission requirements and application procedures. Assists in training and providing direction to student assistants who respond to inquiries about the transfer admissions and enrollment process.

Responds independently to inquiries from students and their supporters about the admissions and enrollment process and troubleshoots as necessary. Aids prospective transfer students who are not regularly admissible to the University in developing a plan to attain their educational goals.

Collaborates with on- and off-campus partners to disseminate admissions information, including updating community college counselors about campus programs and enrollment data. Represents the California State University system through making various presentations to the general public including but not limited to application workshops, educational opportunities and support services, among topics. Initiates visits at community colleges, community-based organizations, and regional/national college fairs and advises a diverse slate of prospective students on admission and enrollment requirements (frequent evening and weekend events are required; some overnight travel is also required). Utilizes e-communication and social media tools to enhance CSUCI’s profile in the broader community and engages students in live chats.

Utilizes technology, including but not limited to PeopleSoft Student Information System, Webadmit Application system, Slate, and other CRM communication tools. Calls and emails students to follow up on incomplete admission files and to remind them of deadlines. Collaborates with other offices to assist students in successfully navigating the admission and enrollment process. Assists in the development and editing of communications and systems that facilitate a simpler and more streamlined admissions and enrollment process. Attends periodic professional development trainings/meetings sponsored by related organizations and the CSU and actively participates in unit meeting and planning retreats.

Assists with other admissions and recruitment related functions and other related duties as assigned.

REQUIRED QUALIFICATIONS

Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field.

Experience: Possession of the required knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience.

Other Knowledge/Skills: Fundamental written and oral communication skills including a sound foundation in grammar, spelling, and punctuation; an ability to understand standard office procedures; an ability to learn office technology systems; an ability to perform basic arithmetic calculations; and typing and keyboard skills. Working knowledge of the practices, procedures and activities of student recruitment. Demonstrated ability to create and foster positive working relationships with administrators, faculty, staff, students, student organizations, public and private agencies, among others.

PREFERRED QUALIFICATIONS

Preferred experience in evaluating admissions files and accurately determining admission. Ability to create presentations using related software and familiarity with office-related software used for word processing and creating spreadsheets. Valid driver’s license and reliable vehicle for transportation is preferred. Ability to work frequent evenings and weekends and to travel overnight on business trips. Ability to lift a minimum of 20 pounds (primarily in the form of recruitment materials).

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

The person holding this position is considered a ‘Campus Security Authority (CSA)’ to report crimes for the federally mandated Clery Act and is required to comply with the requirements set forth in CSU Executive Order 1107 revised March 24, 2017 as a condition of employment.

The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.

Please note:California State University, Channel Islands (CSUCI) is not currently sponsoring staff or management positions for H-1B employment visas. Applicants must be authorized to work for any employer in the United States.

Education Code 89521 Requirements: Applicants may be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant’s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.

Hiring Salary: $5,083 per month

Advertised: October 19, 2026 (9:00 AM) Pacific Daylight Time
Applications close: Open Until Filled

California State University Channel Islands is an Affimative Action/Equal OpportunityEmployer

We consider qualified applicants for employment without regard to race, religion,color, national origin, ancestry, age, sex, gender, gender identity, gender expression,sexual orientation, genetic information, medical condition, disability, marital status,or protected veteran status.

CSU Non-Discrimination Statement

All university programs and activities are open and available to all regardless ofrace, sex, color, ethnicity or national origin. Consistent with California law andfederal civil rights laws, California State University, Channel Islands (CSUCI) providesequal opportunity in education and employment without unlawful discrimination or preferentialtreatment based on race, sex, color, ethnicity, or national origin. Our commitmentto equal opportunity means ensuring that every student and employee has access tothe resources and support they need to thrive and succeed in a university environmentand in their communities. The California State University, Channel Islands complieswith Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendmentsof 1972, the Americans with Disabilities Act (ADA), Section 504 of the RehabilitationAct, the California Equity in Higher Education Act, California’s Proposition 209 (Art.I, Section 31 of the California Constitution), other applicable state and federalanti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatorypreferential treatment, segregation based on race or any other protected status, andall forms of discrimination, harassment, and retaliation in all university programs,policies, and practices.

California State University, Channel Islands (CSUCI) is a diverse community of individualswho represent many perspectives, beliefs and identities, committed to fostering aninclusive, respectful, and intellectually vibrant environment. We cultivate a cultureof open dialogue, mutual respect, and belonging to support educational excellenceand student success. Through academic programs, student organizations and activities,faculty initiatives, and community partnerships, we encourage meaningful engagementwith diverse perspectives. As a higher education institution, we are dedicated toadvancing knowledge and empowering individuals to reach their full potential by prioritizinginclusive curriculum development, faculty and staff training, student mentorship,and comprehensive support programs. At CSUCI, excellence is built on merit, talent,diversity, accessibility, and equal opportunity for all.

Notice of Non-Discrimination on the Basis of Gender or Sex

The California State University does not discriminate on the basis of gender, whichincludes sex and gender identity or expression, or sexual orientation in its educationprograms or activities.

Title IX of the Education Amendments of 1972, and certain other federal and statelaws, prohibit discrimination onthe basis of gender or sexual orientation in employment,as well as in all education programs and activities operated by the University (bothon and off campus), including admissions. The protection against discrimination onthe basis of gender or sexual orientation includes sexual harassment, sexual misconduct,sexual exploitation, dating/domestic violence, and stalking.

Any person may report sex discrimination, including sexual harassment (whether ornot the person reporting is the person alleged to have experienced the conduct thatcould constitute sex discrimination or sexual harassment), in-person, by mail, bytelephone, or by electronic mail, using the contact information listed below for theTitle IX Coordinator, or by any other means that result in the Title IX Coordinatorreceiving the person's verbal or written report. Such a report may be made at anytime (including during non-business hours) by using the telephone number or electronicemail address, or by mail to the office address listed for the Title IX Coordinator.The following person has been designated to handle inquiries regarding the non-discriminationpolicies:

Erica Moorer Taylor, Title IX Coordinator & DHR Administrator

Location: Title IX & Inclusion Office | Lindero Hall
Email: [e-mail] | Phone: [phone]
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Contact Us

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Staff Employment: Human Resources [phone] (8-5 M-F PST) or visit the HR Service Desk