Tram Ambassador Event Staff - Talladega Superspeedway

National Association for Stock Car Auto Racing (NASCAR); Talladega (AL); On-site; USD 20,664 - 27,552; Part time

Job summary

The National Association for Stock Car Auto Racing (NASCAR) is seeking a Tram Ambassador for the Talladega Superspeedway. In this role, you will ensure guest safety and facilitate smooth tram operations during major events.

You will assist guests with tram loading, enforce policies, provide event information, and support tram drivers. Ideal candidates possess strong communication skills, a positive attitude, and the ability to perform efficiently outdoors in various weather conditions. This position may require availability for nights and weekends.

Qualifications

• Strong communications and customer service skills.
• Ability to work in a fast-paced, high-stress environment.
• Efficient outdoor work in changing weather conditions.
• Availability for nights, weekends, and holidays.
• Positive attitude, friendly and outgoing.
• Capability to work collaboratively and take direction.
• Quick learner and trainable.

Responsibilities

• Assist guests with loading and unloading trams.
• Enforce speedway policies and procedures.
• Provide event information to guests.
• Assist tram driver with operational readiness.
• Make PA announcements.
• Alert driver about safety issues.
• Perform additional duties assigned.

Skills

Strong communications skills

Customer service skills

Ability to work in a fast-paced environment

Positive attitude

Collaborative work capability

Job description

Talladega Superspeedway hosts major NASCAR events and the Tram Ambassador role involves ensuring guest safety and seamless tram operations.

Responsibilities

• Assist guests with loading and unloading trams at tram plazas
• Enforce speedway policies and procedures
• Provide event information to all guests
• Assist the tram driver in checking trams for operational readiness
• Make PA announcements and play designated PA messages for each segment
• Alert the driver immediately upon observing unsafe movement of guests or incidents jeopardizing fan safety, or equipment malfunction
• Perform any additional duties assigned by the tram plaza supervisor or guest services manager

Qualifications

• Strong communications and customer service skills
• Ability to work in a fast‑paced, high‑stress environment
• Efficient outdoor work in changing weather conditions for extended periods
• Availability for nights, weekends and holidays as assigned
• Positive attitude, friendly and outgoing
• Follow dress code and maintain a clean, presentable appearance at all times
• Capability to work collaboratively and take direction
• Quick learner and trainable

Reporting Relationships: Under close supervision of Tram Operations Supervisors, with additional responsibilities assigned by the Director of Guest Services/Manager of Guest Services.

Shift Length: 8–12 hours depending on event needs.

Dates/Hours: Seasonal/temporary event‑based position with potential smaller events throughout the year.

Equal Employment Opportunity

NASCAR is an Equal Opportunity Employer (EEO). All qualified applicants will receive consideration for employment without regard to race, color, gender, gender identity and expression, age, national origin, disability, religion, sexual orientation, genetic information, pregnancy, veteran status or any basis that is protected by applicable law except where a bona fide occupational qualification exists.