Trainmaster

Genesee & Wyoming Inc.; Carthage (AR); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Life Insurance

Flexible benefit options

FSA/HSA

Employee Assistance Program

401(k) Retirement Plan

On the Job Training

Paid Time Off

Tuition Reimbursement

Job summary

Genesee & Wyoming Inc. is seeking a Trainmaster to lead crews across the assigned territory, oversee both operations and administration, and ensure safety and efficiency. You will interview, hire, train, and develop staff while driving performance reviews and coaching.

The role emphasizes hands-on leadership, clear communication, and the ability to resolve issues with fairness in a dynamic 24/7 rail environment.

Qualifications

• 5+ years of railroad industry experience with supervisory duties.
• Associate’s degree or equivalent; bachelor’s degree preferred.
• Valid driver’s license; 18+ years of age.

Responsibilities

• Manage safety performance, operating practices, and financial productivity of the operation.
• Interface with customers and partners, monitor service quality, and resolve delays.
• Supervise train crew employees and manage schedules and payroll within budget.

Skills

Supervisory experience

FRA regulations knowledge

Communication skills

Computer skills

Safety-sensitive environment

Situational awareness

Railroad industry experience

Education

Associate’s degree or equivalent

Bachelor’s degree preferred

Job description

Company / Benefits Overview

Are you ready to build a rewarding career in the railroad industry? Join the Genesee & Wyoming Inc. (G&W) team — part of a legacy that is over 125 years old. With a network of 100+ individual freight railroads and 4,000 employees across North America, we provide transportation and logistics services to more than 2,000 customers.

• Medical, Dental, Vision & Telehealth
• Life Insurance
• Optional benefit coverages for Accident, Critical Illness, Hospital, ID Theft & Life Insurance
• Flexible Spending & Health Savings account plans
• Employee Assistance Program
• 401(k) Retirement Plan
• On the Job Training
• Paid Time Off
• Tuition Reimbursement
• And more!

* Benefits are subject to change

Explore your future with G&W today and learn more about the opportunities to grow across our organization!

Job Summary

As a Trainmaster, you'll play a key leadership role in guiding employees across the assigned territory. You’ll be responsible for overseeing both the operational and administrative aspects of the department, ensuring everything runs safely and efficiently.

This position is more than just managing schedules and logistics — it’s about building a strong team, fostering growth, and creating a positive work environment. You’ll be hands‑on in interviewing, hiring, and training new team members, while also supporting their development through performance reviews, coaching, and recognition. When challenges arise, you’ll be the go‑to person for resolving issues with fairness and professionalism.

We’re looking for someone who leads by example, communicates clearly, and thrives in a dynamic environment. If you’re passionate about people, operations, and making a meaningful impact every day, this could be the perfect fit.

See our employees in action to learn more at https://www.gwrr.com/careers/

Responsibilities

• Manage the safety performance, operating practices, and financial productivity of the operation
• Interface with customers and interchange partners, monitor the quality of service in accordance with contractual terms, and quickly resolve issues or delays
• Communicate and coordinate with peer managers in all other departments.
• Assist in railcar-switching function as necessary to maintain operations
• Directly supervise train crew employees
• Manage schedules and payroll staying within the targeted budget
• Conduct and document efficiency/operational tests according to company and federal rules, regulations, policies and practices
• Respond to and investigate accidents / incidents (derailments, personal injury, etc.), prepare associated reports and provide proper notification
• Partner with the General Manager and Human Resources on hiring and employee relations according to policies when necessary
• Coach and train employees in operating practices according to federal regulations and company policies
• Assist with other projects and perform other duties as assigned

Working Conditions / Physical Requirements

• Full-time (40 plus hours weekly)
• Varying schedule in a 24/7 work environment that includes nights, holidays, weekends, and on-call
• Must be available to take calls and report outside of normal business hours on short notice to handle emergencies or situations related to maintaining fluid railroad operations
• Outdoor work in all weather conditions
• Walking long distances on uneven surfaces and climbing ladders and equipment always ensuring three points of contact in varying environmental conditions
• Able to lift up to 75 pounds from floor to waist and carry short distances
• Able to squat, bend and lift overhead
• Have good balance and coordination
• Must meet vision requirements (including color)

Skills and Experience

• 5+ years of work experience in the railroad industry, with supervisory duties; 7+ years of experience in the railroad industry preferred
• Certified as a Locomotive Engineer or Conductor is a plus
• Knowledge and understanding of FRA regulations
• Effective communication skills both written and verbal
• Effective computer skills (Microsoft Office, applications, reporting, etc.)
• Experience working in a safety-sensitive work environment
• Possess situational awareness and decision-making abilities to respond effectively in a safety sensitive environment

Required Education and Credentials

• Associate’s degree or an equivalent combination of high school diploma / GED and experience; bachelor’s degree preferred
• Valid driver’s license
• At least 18 years of age

Employment Requirements

• Pre-employment physical, hearing, and vision medical review
• Subject to federally mandated drug and alcohol testing including pre-employment drug screening
• Background screening including criminal and motor vehicle driving history

Relocation

Must live within 50 miles of assigned location or be willing to relocate. Relocation assistance may be offered for this position.

This position is employed by the specific entity set forth in the job posting.