Training Systems Engineer

PLEXSYS Interface Products UK LTD; Naples (FL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical/Vision/Prescription/Dental Benefits

Life, AD&D and Long Term Disability Coverage

Paid Holidays, Military Leave, and Paid Time Off

401k Plan with eligibility from first day of employment

Education reimbursement for job-related courses

PriceClub/COSTCO/Sam's Club annual membership

Job summary

PLEXSYS Interface Products UK LTD is looking for dedicated personnel to provide full-time, unsupervised support for critical simulation systems in Naples, Florida. Responsibilities include operating and maintaining complex systems, assisting customers during training, and ensuring effective system performance. The ideal candidate will have a Top-Secret clearance and be experienced in technical training related to C2ISR systems.

The position offers a robust benefits package including medical, retirement plans, and education reimbursement, promoting both professional and personal growth within a supportive environment.

Qualifications

• Must have or be able to obtain a Top-Secret clearance.
• Must obtain CompTIA Security+ certification within 6 months.
• Ability to communicate effectively both orally and in writing.

Responsibilities

• Provide full-time on-site support for complex simulation systems.
• Assist customers during training and address system malfunctions.
• Perform fault isolation and repair for the C2ISR System.

Skills

Top-Secret clearance

CompTIA Security+ or equivalent certification

Experience with Microsoft Windows

Effective communication skills

Education

Associate Degree or higher in a technical area

Specialized computer training in networking or database management

Tools

Microsoft Office

Job description

General Description

Provide full-time unsupervised on-site support operating and maintaining the Joint Theater Air-to-Ground Simulation Systems (JTAGSS), Airborne Warning and Control Systems (AWACS), Airborne Surveillance Command and Control (ASC2), and/or Theater Air Control System (TACS) training and ground systems and networks; operate and maintain C2ISR system hardware and software; perform limited analysis to determine system viability and accuracy. Log and report system issues so corrective measures can be conducted; explore, research, and develop methods to expand training opportunities to fully exploit the capabilities of the C2ISR System; coordinate and de-conflict training events and schedules so the training objectives programmed for the C2ISR System can be achieved. Instruct, train and oversee assigned Training System Engineer I personnel in all facets of C2ISR System operations as directed.

Duties & Responsibilities

• Training Session support
• Assist the customer during the training sessions to maximize each training experience
• Perform startup activities prior to each training event to ensure the C2ISR System configured for training when customer arrives for training
• Address and correct system malfunctions in real time to ensure successful mission training
• Perform post training event shut down procedures
• Provide technical assistance to the customer in the operation of the C2ISR System
• Maintenance Level support
• Perform fault isolation, repair, part replacement and checkout procedures for the C2ISR System
• Perform maintenance task preparations and selection of spare parts, support equipment, tools and technical data
• Support test activities and schedules to include providing advice on equipment operation and maintenance
• Support the customer during acceptance testing
• Perform field level modifications to the C2ISR System
• Perform C2ISR System hardware maintenance in accordance with authorized procedures
• Support configuration management in accordance with local area procedures
• Connect/disconnect components for testing and inspection
• Track trends and note product improvement initiatives
• Provide comments on suggested customer changes to technical manual procedures
• Other tasking and duties as assigned

Requirements

• Must have or be able to obtain a Top-Secret clearance and approval for SAP/SCI access
• Must be able to obtain Department of Defense Manual (DoDM) 8140.03 Certification requirements (CompTIA Security+ or equivalent certification) within 6 months of start date
• Additional Computing Environment (CE) certifications for the operating system(s) within 12 months of hire
• Experience with Microsoft Windows and Microsoft Office
• Ability to communicate with internal and external customers effectively both oral and written

Desirable

• Associate Degree or higher in a technical area or technical training in computer systems or high-technology related field
• Specialized computer training in networking or database management
• Seven to ten years of military experience in Aerospace Command and Control
• Extensive knowledge of C2ISR Systems
• Experience in administering Computer Servers in a multi-domain environment

Perks

• Medical/Vision/Prescription/Dental Benefits
• Life, AD&D and Long Term Disability Coverage
• Paid Holidays, Military Leave, and Paid Time Off
• 401k Plan with eligibility from first day of employment
• Education reimbursement for job-related courses for full-time employees
• PriceClub/COSTCO/Sam's Club annual membership

PLEXSYS is an Equal Opportunity Employer and makes employment decisions without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.