Training Supervisor

Exelon Corporation; Newark (DE); On-site; USD 97,000 - 133,000; Full time

Job summary

Exelon Corporation in Newark, Delaware, seeks a Training Supervisor for Electric Ops to direct and optimize training programs, supervise Crew Leaders, Demos and Apprentices, and ensure safe, reliable performance. You’ll apply corporate policies and manage resources to meet safety and service goals.

The role involves budgeting, leading large-scale training projects, and coordinating with unions and other departments.

Qualifications

• 4-7 years of internal utility experience or equivalent external industry experience.
• Supervisory experience assessment after interview; internal threshold applies if proceeding.

Responsibilities

• Plan, coordinate, and direct craft employees in training and OJT to meet safety, reliability and performance goals.
• Promote a high-performance learning culture; provide coaching, training and evaluate employee performance.
• Facilitate open communication; address employee concerns and improve cross-department collaboration.
• Manage union/management relations and engage local union stewards for the Collective Bargaining Agreement.
• Work within departmental budgets; plan resources and evaluate training effectiveness against business goals.
• Manage large-scale training projects.

Skills

Leadership

Facilitation

Training

Program management

Field processes

Safety guidelines

Organization

Time management

Education

Bachelor's degree

Job description

Who We Are

We're powering a cleaner, brighter future.

Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient.

We're powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 20,000 colleagues strong serving more than 10.7 million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).

We're committed to creating an environment where every person can thrive. Our employee experience is grounded in four tenets that guide how we support our people: purposeful careers, growth opportunities, community impact, and support to thrive.

In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives and bold thinking. And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career.

Are you in?

Primary Purpose

Directs and is responsible for optimizing the practices, policies, and procedures to ensure delivery of the Electric Ops Training and OJT programs in a safe, reliable and efficient manner with the welfare of employees, customers, the public and shareholders in mind. Plans, directs, coordinates and supervises Crew Leaders, Demos and Apprentices/Helpers. Implements Company and departmental policies, initiatives, procedures & guidelines in order to satisfy corporate, business unit, municipal and regulatory requirements. Maintain and apply a working knowledge of the Exelon Management Model for business controls and meet management's expectation for conducting effective business. Position may be required to work extended hours for coverage during storms or other energy delivery emergencies.

Primary Duties

• Plan, coordinate, and direct craft employees engaged in the execution and delivery of scheduled training and OJT activities, to assure the highest levels of customer services and maintenance to achieve Exelon's safety, reliability and performance goals.
• Promote and maintain an environment that fosters a high-performance culture and a learning organization. Serves as a change agent for business initiatives and assures the human element is understood and considered. Provides timely recognition of employee contributions. Provide coaching, training, and evaluate employee performance.
• Facilitates open and honest communication with staff. Assures that upward communication is integrated into the process, including employee concerns and complaints. Develop methods to assess communication effectiveness and implement continuous improvement initiatives. Establish, maintain and improve relationships with other departments in Exelon.
• Manage Union/management relationships and engage local union stewards to effectively facilitate the Collective Bargaining Agreement
• Work within departmental budgets. Plan resource coverage, execute and evaluate training and OJT effectiveness directed at achievement of business plans and business unit objectives.
• Manage large-scale training projects.

Job Scope

This position supports various Supervisor Field Ops Training roles within Distribution Operations; OH progression / refresher, OES promotional, FLS Academy. Ideal skill set includes: Leadership, facilitation, training program instruction and program management experience, field processes & safety guideline knowledge and strong organizational and time management skills.

Minimum Qualifications

• 4-7 years of internal utility experience or equivalent external industry experience.
• Prior supervisory experience will be evaluated following the interview:
  • Candidates with 2-3 years of recent internal supervisory experience will not require additional assessment.
  • Candidates without internal supervisory experience, including external applicants, all others will be required to complete the Supervisory Assessment if selected to move forward after the interview.
  • The Supervisory Assessment is administered only to candidates who advance beyond the interview stage and who do not meet the internal supervisory experience threshold.
  • Candidates meeting the 4-7 years of utility experience requirement (or equivalent) will be advanced for further review.

Preferred Qualifications

• Bachelor's degree
• Extensive knowledge of the collective bargaining agreement and related procedures, policies and processes

Benefits

• Annual salary will vary based on a candidate’s skills, qualifications, experience, and other factors: $96,800.00/Yr. – $133,100.00/Yr.
• Annual Bonus for eligible positions: 15%
• 401(k) match and annual company contribution
• Medical, dental and vision insurance
• Life and disability insurance
• Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave
• Employee Assistance Program and resources for mental and emotional support
• Wellbeing programs such as tuition reimbursement, adoption and surrogacy assistance and fitness reimbursement
• Referral bonus program
• And much more

Note: Exelon-sponsored compensation and benefit programs may vary or not apply based on length of service, job grade, job classification or represented status. Eligibility will be determined by the written plan or program documents.