Training Specialist, Operations

DSV; Chandler, Northern (AZ, KY); Hybrid; USD 29,000 - 34,000; Full time

Job summary

DSV – Global Transport and Logistics in Chandler, AZ is hiring an Operations Training Specialist. You will organize and facilitate site training to ensure employees receive required competency through hands-on coaching and structured programs.

The role requires a high school diploma, strong Microsoft Office skills, and experience in a logistics environment. On-site work with a Monday–Friday schedule; bilingual Spanish is a plus.

Qualifications

• High school diploma or GED is required.
• Experience in logistics/distribution or warehouse training is a plus.
• English reading/writing and verbal skills are essential; bilingual Spanish preferred.

Responsibilities

• Provide effective on-the-job training and coaching.
• Observe and evaluate associates to measure progress and training effectiveness.
• Submit a completed training plan with dates and areas trained (e.g., picking, packing).
• Attend staff meetings and meetings as required by leadership.
• Provide refresher training as requested by leadership.
• When not training, perform warehouse duties as assigned.
• Ensure training sessions are prepared and executed with materials and timelines.
• Document and track training progress for associates.
• Train staff on Material Handling Equipment for certification.

Skills

Microsoft Office

English language proficiency

Bilingual Spanish preferred

Education

High school diploma or GED

Tools

WMS

RF Scanner

Job description

DSV – Global Transport and Logistics

At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society.

Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services.

As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy.

Visit dsv.com and follow us on LinkedIn and Facebook.

Location: USA - Chandler, 4500 S. Dobson Rd

Division:Solutions
Job Posting Title: Training Specialist, Operations
Time Type: Full Time

Shift: Monday - Friday, 8:00am - 5:00pm

Hourly Rate: $20.50 – $25.63

POSITION SUMMARY
The Operations Training Assistant will organize and facilitate training activities at the site in support of DSV’s overall training strategy. Serves as an ongoing assistant with educational and training resource to ensure all facility employees receive training needed to effectively complete their jobs.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide effective on-the-job training and coaching.
• Observe and evaluate associates to measure progress and to evaluate effectiveness of training.
• At the completion of training, submit a completed training plan, indicating date and areas trained (i.e. picking, packing).
• Attend staff meetings and other meetings as required by leadership.
• Provide refresher training at the request of leadership.
• When not perform training, execute warehouse duties as assigned.
• Ensures training sessions are properly prepared and executed with established materials, within established timelines.
• Provide feedback and training progress to Supervisors and Managers based on individual trainee needs.
• Document/track the training for associates.
• Trains staff on Material Handling Equipment for general training and purpose of certification.

OTHER DUTIES

• Performs other duties as assigned.
• Work overtime as dictated by business whether mandatory or voluntary.

MINIMUM REQUIRED QUALIFICATIONS

Education and/or Experience

• High school diploma or GED required.

Certificates, Licenses, Registrations or Professional Designations

• None

Other

• Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate.

SKILLS, KNOWLEDGE AND ABILITIES

Computer Skills

• Proficiency with Microsoft Office

Language Skills

• English (reading, writing, verbal)
• Bilingual, Spanish preferred

Other

• Previous experience working in a logistics/distribution/relevant environment.
• Current or prior experience using WMS.
• Current or prior experience using RF Scanner.
• Working knowledge of field operations and/or training principles.
• Software skills, including use of Microsoft Office software and web-based applications.
• Verbal and written communication skills necessary to communicate with various audiences and ability to effectively provide employees instruction on process and practice.
• Presentation skills necessary to facilitate training and/or deliver informational sessions to groups and/or individuals.
• Time management and organizational skills necessary to manage multiple processes, appropriately prioritize workload, plan for resources to meet deadlines and goals, and respond to day-to-day functional needs.
• Ability to mentor, coach, and act as a knowledge resource to other employees.

PHYSICAL DEMANDS
Occasionally

• Bending

Frequently

• Walking and Standing

Constantly

• Sitting

Ability to Lift/Carry and Push/Pull

• 11-20 pounds
• Reach above shoulder, squat, or kneel.

Other Physical Requirements:

WORK ENVIRONMENT
While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.

For this position, the expected base pay range is $20.50 – $25.63 hourly. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through theDSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [e-mail]. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.