Training Specialist, Mid

ASM Research, An Accenture Federal Services Company; Montpelier (VT); On-site; USD 72,000 - 88,000; Full time

Job summary

ASM Research, An Accenture Federal Services Company is seeking a Training Specialist, Mid to design and deliver end-to-end training for users, support staff, and managers in a federal environment. You will perform needs analyses, define objectives, and develop blended curricula across instructor-led, virtual, and e-learning formats.

The role requires collaborating with product owners and IT teams to ensure training aligns with system changes and agile releases, while coordinating

Qualifications

• Bachelor's degree or equivalent work experience in education, training, HR, IT, or a related field.
• Typically 4–7 years of experience in technical training or instructional design.
• Proficiency with instructional design methodologies and adult-learning principles.
• Experience designing, developing, and delivering training for technical systems or complex processes.
• Strong communication, presentation, and facilitation skills.

Responsibilities

• Perform training needs analyses and define role-based learning objectives for diverse user groups such as end users, help desk, and technical staff.
• Design and develop blended training solutions including classroom/virtual courses, e-learning modules, simulations, exercises, job aids, and quick-reference guides.
• Convert complex technical concepts, workflows, and compliance requirements into clear, practical examples, scenarios, and case studies aligned to real program use cases.
• Create and maintain reusable templates, storyboards, and content standards to keep training consistent across courses, releases, and delivery channels.
• Configure and use learning management systems (LMS) to manage curricula, enrollments, automated assignments, and completion tracking, and to produce training metrics for stakeholders.
• Facilitate training events (in-person and virtual), manage learner engagement and discussions, and adjust delivery based on participant feedback and real-time observation.
• Evaluate training effectiveness using assessments, surveys, on-the-job performance checks, and adoption indicators; recommend and implement content and delivery improvements.
• Partner with product owners, system administrators, and project teams to keep training synchronized with system changes, agile releases, and deployment timelines.
• Support change-management activities by coordinating training schedules, communications, and readiness activities related to new system or process rollouts.

Skills

Instructional design

Adult learning principles

Training delivery

Stakeholder management

Communication

Education

Bachelor's degree in Education, Training, Human Resources, IT, or related field, or equivalent work experience.

Job description

The Training Specialist, Mid designs and delivers end-to-end training programs that help users, support staff, and managers effectively adopt new systems, tools, and processes in a mission-critical federal environment. The role conducts needs analyses, defines learning objectives, and develops blended curricula that combine instructor-led sessions, virtual training, e-learning, and performance support materials.

Key Responsibilities

• Perform training needs analyses and define role-based learning objectives for diverse user groups such as end users, help desk, and technical staff.
• Design and develop blended training solutions including classroom/virtual courses, e-learning modules, simulations, exercises, job aids, and quick-reference guides.
• Convert complex technical concepts, workflows, and compliance requirements into clear, practical examples, scenarios, and case studies aligned to real program use cases.
• Create and maintain reusable templates, storyboards, and content standards to keep training consistent across courses, releases, and delivery channels.
• Configure and use learning management systems (LMS) to manage curricula, enrollments, automated assignments, and completion tracking, and to produce training metrics for stakeholders.
• Facilitate training events (in-person and virtual), manage learner engagement and discussions, and adjust delivery based on participant feedback and real-time observation.
• Evaluate training effectiveness using assessments, surveys, on-the-job performance checks, and adoption indicators; recommend and implement content and delivery improvements.
• Partner with product owners, system administrators, and project teams to keep training synchronized with system changes, agile releases, and deployment timelines.
• Support change-management activities by coordinating training schedules, communications, and readiness activities related to new system or process rollouts.

Required Qualifications

• Bachelor’s degree in Education, Training, Human Resources, IT, or a related field, or equivalent work experience.
• Typically 4–7 years of experience in technical training, instructional design, or training and development.
• Demonstrated proficiency with instructional design methodologies and adult-learning principles.
• Experience designing, developing, and delivering training for technical systems or complex business processes.
• Strong communication, presentation, facilitation, and stakeholder-management skills.
• Ability to manage multiple training initiatives simultaneously and meet deadlines in a fast-paced environment.

Preferred Qualifications

• Experience working in federal or other highly regulated environments, including alignment of training with policy and compliance requirements.
• Experience partnering closely with IT, systems administrators, or product teams to support frequent releases or system enhancements.
• Familiarity with common e-learning authoring tools and collaboration platforms used to create and deliver training content.
• Relevant certifications (for example, CPTD, ATD credentials, or equivalent).

Compensation Ranges

Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.

Physical Requirements

The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.

Disclaimer

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

EEO Requirements

It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation, and national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.

All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.

$80k - $102,054

EEO Requirements

It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.

All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.