Training Specialist

Nwamb; Mountlake Terrace (WA); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Health, dental, vision insurance

401k with company match

Paid time off

Uniforms provided

Job summary

Northwest Ambulance is seeking a Training Specialist to shape the next generation of EMS professionals. You will deliver hands-on classroom training, welcome and prepare new hires, and keep our training programs sharp and current.

This individual-contributor role sits in our Training Department and collaborates with teammates to support patient care outcomes. The role requires WA EMT-B certification and instructor ratings, with opportunities to participate in EVIP instruction, LMS maintenance,

Qualifications

• Excellent verbal, written, and interpersonal/customer-service skills.
• Strong organization, attention to detail, and deadline management.
• Solid analytical and problem-solving ability, with sound prioritization.
• Ability to perform well in a high-paced, sometimes stressful environment.

Responsibilities

• Lead the classroom portion of new-hire orientation and training (bi-weekly).
• Coordinate orientation and field training scheduling for RNs, EMTs, Medics, dispatchers, drivers, and other new employees.
• Conduct EVIP training and assist with skills, scenarios, and equipment instruction.
• Hold post-training meetings with new hires after field training.
• Support the Field Training Officer (FTO) program with meetings, recruitment, ride-alongs, and quarterly reviews.
• Maintain the Learning Management System (LMS) and training records.
• Help run quarterly OTEP skill sessions and public CPR & First Aid classes.
• Contribute content to the NWA newsletter.

Skills

Verbal communication

Written communication

Interpersonal skills

Customer service

Job description

JOIN OUR TEAM

Northwest Ambulance is looking for an Training Specialist to help shape the next generation of our EMS professionals. In this role you'll deliver hands-on classroom training, welcome and prepare new hires, and keep our training programs sharp and current. If you love teaching, thrive in a fast-paced environment, and want your work to directly impact patient care, we'd love to hear from you.

This is an individual-contributor role working alongside a collaborative Training Department team.

WHAT YOU'LL DO

• Lead the classroom portion of new-hire orientation and training (held bi-weekly or as hiring demands require)


• Coordinate orientation and field training scheduling for RNs, EMTs, Medics, dispatchers, drivers, and other new employees


• Conduct EVIP training and assist with skills, scenarios, and equipment instruction


• Hold post-training meetings with new hires after field training


• Support the Field Training Officer (FTO) program - meetings, recruitment, ride-alongs, and quarterly reviews


• Maintain the Learning Management System (LMS) and training records


• Help run quarterly OTEP skill sessions and public CPR & First Aid classes


• Contribute content to the NWA newsletter

Required:

• WA State EMT-B certification (must maintain current EMS certification)


• WA State EMS Evaluator (upon meeting state criteria)


• HSI BLS Instructor rating, or ability to obtain within 3 months of hire


• 3 years of service with Northwest Ambulance in good standing, OR 5 years of related job experience

Preferred:

• EVIP Instructor (or obtained within 6 months)


• IFSAC Instructor 1 (or obtained within 6 months)


• 2+ years in EMS education and experience in adult education (transferable skills considered)

You’ll thrive here if you have:

• Excellent verbal, written, and interpersonal/customer-service skills


• Strong organization, attention to detail, and deadline management


• Solid analytical and problem-solving ability, with sound prioritization


• The composure to perform well in a high-paced, sometimes stressful environment

Physical Requirements:

Must be able to lift up to75pounds at times.

Position requires varying times sitting; either driving orcarrying out tasks at a desk.

Position requires full range of motion. Movements include but are not limited to: standing, kneeling, stooping, reaching, pulling and pushing, lifting, and grasping.

What you can expect from us:

We offer a comprehensive benefits package that includes medical, dental, and vision insurance to ensure the well-being and health of our employees.

Regular, non-exempt field employees who are scheduled to work on designated holidays are paid a premium holiday rate of 1.5 times their regular rate for all hours worked on the holiday.

Our commitment to your financial future is reflected in our generous 401k program. We provide employer matching up to 5% of your salary, empowering you to save for long-term goals.

We understand the importance of work-life balance, which is why we provide paid time off at the rate of 2.3 hours per 40 hours worked to help you recharge, spend time with loved ones, and pursue personal interests.

To maintain a professional and consistent appearance across our team, uniforms are provided to all employees, ensuring you always look your best while representing our company.

Wages: $29.00 per hour

Equal Opportunity Employer

We are an equal opportunity employer and consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status.

Candidates must be authorized to work in the United States.

This is a safety-sensitive position.

Employees in this role are responsible for performing duties that directly impact of patients, coworkers, and the public.