Training Specialist

Circle K

Columbus (IN)

On-site

USD 45,000 - 65,000

Full time

14 days+

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Job summary

Circle K is seeking a Training Specialist to lead employee onboarding and training initiatives. The role involves classroom instruction, hands-on training, and updating curriculum based on operational needs. Candidates should have a Bachelor’s degree or relevant experience and be proficient in Microsoft Office, with strong communication skills.

Qualifications

Bachelor’s Degree preferred or equivalent experience.
Proficient in Microsoft Office suite.
Strong written and verbal communication skills.

Responsibilities

Facilitate Centralized Employee Training Program for new hires.
Develop and implement training materials and curricula.
Manage training schedules and enrollment.

Skills

Written communication

Verbal communication

Attention to detail

Self-motivation

Flexibility

Team attitude

Education

Bachelor’s Degree from a four-year college or university

Three or more years of related experience

Tools

Microsoft Office (Excel, Outlook, Power Point, Word)

Job description

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Bachelor’s Degree from a four-year college or university preferred, or three or more years of related experience and/or training; equivalent combination of education and experience
Must be proficient in Microsoft Office: Excel, Outlook, Power Point and Word
Strong written and verbal communication skills
Must possess strong attention to detail
Must be self-motivated to accomplish all assigned duties in a set timeframe
Exhibit flexibility in accepting direction with regards to processes or presentations
Must be able to maintain a positive team attitude and professional demeanor at all times

Requirements

Bachelor’s Degree from a four-year college or university preferred, or three or more years of related experience and/or training; equivalent combination of education and experience
Must be proficient in Microsoft Office: Excel, Outlook, Power Point and Word
Strong written and verbal communication skills
Must possess strong attention to detail
Must be self-motivated to accomplish all assigned duties in a set timeframe
Exhibit flexibility in accepting direction with regards to processes or presentations
Must be able to maintain a positive team attitude and professional demeanor at all times

Physical Demands

Ability to communicate verbally and in writing
Ability to sit, talk and hear
Ability to operate a computer
Ability to lift items that may weigh between 40 – 50 pounds
Ability to travel to store locations as needed The physical requirements described herein are essential functions of this job.

The Company complies with all federal, state, and local laws concerning the employment of persons with disabilities, including providing reasonable accommodation to qualified individuals with a disability so they can perform the essential functions of a job unless doing so creates an undue hardship.

Job duties may change with or without notice.*

Additional Job Description

Position Summary

The Training Specialist will take ownership of the Centralized Employee Training Program facilitation to all newly hired employees. This training consists of professional classroom instruction in regards to restricted sales, policies, procedures, and excellent customer service skills. The Training Specialist will also facilitate hands-on training through role play to assist newly hired employees in their understanding of the Point of Sale register system, handling customer complaints, etc. The development of new hires into Super Merchants should be the Training Specialist primary goal. The Training Specialist will stay informed on new Policies and Operational Procedures, and update training curriculum accordingly. Effective collaboration with store managers, market managers and the regional director of operations will be essential in succeeding in this role.

Essential Job Functions

Manage the receipt of enrollment forms from store managers in order to schedule newly hired employees for training class
Comply with federal, state and local requirements by studying existing and new legislation; enforce compliance requirements and advise management on needed action
Assist in Company rollouts of any new programs and/or systems
Coordinate second interviews for the recruiter to assist with the centralized hiring model
Support the development and implementation of training materials as determined by Heartland initiatives
React to feedback on training from associates, store managers, market managers and the regional director of operations
Maintain a clean and welcoming training room.

Circle K is an Equal Opportunity Employer.

The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

Click below to review information about our company's use of the federal E-Verify program to check work eligibility:

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