Training Site Technician

jobs.frontdoordefense.com - Jobboard; San Diego (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Dental and Vision Insurance

Generous PTO and Holidays

Parental Leave

Competitive Salary

401(k) plan with company match

Stock Options

Life and Disability Insurance

Pet Insurance

Free lunch benefit and unlimited free drinks

Job summary

Saronic Technologies, based in San Diego, is looking for a Training Site Technician to ensure the technical readiness for training programs involving hardware, software, and autonomous systems. The role includes configuring and maintaining training equipment, troubleshooting issues, and providing support during training events. Ideal candidates will possess a technical degree and have hands-on experience with advanced systems. Benefits include comprehensive medical and dental coverage, retirement plan, and stock options.

Qualifications

• Demonstrated experience supporting advanced technical systems in a hands-on environment.
• Ability to read technical documentation, installation guides, diagrams, and product manuals.
• Comfortable in dynamic training environments with rapid set-up and change.

Responsibilities

• Set up, configure, and maintain training hardware, software, and diagnostic tools prior to training events.
• Test and validate functionality of equipment used in live and practical training environments.
• Troubleshoot technical issues quickly to minimize disruptions during training sessions.
• Provide on-site technical support for instructors and trainees during training events.

Skills

Troubleshooting

Communication

Technical Support

Problem-solving

AV Technology Support

Education

Technical associate or bachelor's degree in Information Technology, Engineering Technology, or related technical field

Tools

LMS tools

AV support equipment

Job description

Training Site Technician

Ensure technical delivery readiness for training programs across hardware, software, and simulators

Location: San Diego, California, United States; Virginia Beach, Virginia, United States

About The Role

Saronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state‑of‑the‑art solutions that enhance maritime operations through autonomous and intelligent platforms.

Saronic is seeking a Training Technician to support the effective delivery, operation, and technical readiness of training programs for Saronic's hardware, software, autonomous systems, and fleet operations. This role ensures that training equipment and environments are configured correctly, training materials are operationally accurate, and instructors and participants have reliable technical support during training events.

The Training Technician works closely with training leadership, instructional designers, mission operations trainers, and cross‑functional engineering and operations teams. This is a hands‑on, execution‑focused role that enables high‑quality delivery of live, hybrid, and customer‑facing training without owning training content strategy. It bridges technical readiness with training execution.

Responsibilities:

• Set up, configure, and maintain training hardware, software, and diagnostic tools prior to training events.
• Ensure training systems and simulators reflect current configurations compliant with production standards and product releases.
• Test and validate functionality of equipment used in live and practical training environments.
• Troubleshoot technical issues quickly to minimize disruptions during training sessions.
• Provide on‑site technical support for instructors and trainees during classroom, workshop, and hands‑on training events.
• Operate and support AV technology, connectivity, virtual‑classroom tools, and LMS tools during live and hybrid sessions.
• Assist with practical set‑ups for simulations, demonstrations, and equipment exercises.
• Serve as first‑line technical contact for training participants experiencing technical issues.
• Ensure training materials, software builds, and hardware configurations align with live systems and current product baselines; communicate discrepancies to instructional teams.
• Assist in updating reference documentation when technical changes to equipment or software occur.
• Support Training Improvement Specialists in maintaining up‑to‑date training references, SOPs, and asset inventories.
• Collaborate with Engineering, Software, Mission Operations, and Product Delivery teams to understand product updates and technical nuances affecting training.
• Support knowledge transfer from development teams to training teams prior to new product rollouts.
• Communicate configuration issues and support resolution paths to relevant stakeholders.
• Assist with training event set‑up and teardown logistics (classrooms, labs, training vessels, vehicles).
• Maintain training equipment inventory and track usage, repairs, and calibration schedules.
• Provide post‑event reporting on technical issues, equipment performance, and improvement recommendations.

Required Qualifications:

• Technical associate or bachelor's degree in Information Technology, Engineering Technology, or related technical field (or equivalent experience).
• Demonstrated experience supporting advanced technical systems in a hands‑on environment.
• Strong troubleshooting and problem‑solving skills with hardware, software, and networked systems.
• Ability to read technical documentation, installation guides, diagrams, and product manuals.
• Excellent communication skills and ability to work with technical and non‑technical audiences.
• Comfortable in dynamic training environments with rapid set‑up and change.

Preferred Qualifications:

• Experience in support of live training environments, mission operations, simulation labs, or field training.
• Familiarity with autonomous systems, maritime systems, or complex hardware configurations.
• Prior experience with LMS tools, AV support equipment, and training delivery support.
• Experience with DoD, defense contractor, or regulated industry environments.

Competencies:

• Technical Readiness – Strong ability to prepare and maintain technical training environments.
• Troubleshooting & Support – Rapid diagnosis and issue resolution during training delivery.
• Collaboration – Works well with cross‑functional and geographically distributed teams.
• Adaptability – Comfort with shifting priorities and dynamic training schedules.

Role Context at Saronic:

Training at Saronic includes roles such as Training Improvement Specialist focused on instructional quality and delivery, and Training Coordinator focused on administrative planning and scheduling. The Training Technician complements these by ensuring technical delivery readiness and operational support for training offerings — including hardware set‑ups, simulator environments, and real‑world equipment alignment — without owning curriculum strategy.

Physical Demands:

• Prolonged periods of sitting at a desk and working on a computer.
• Manual dexterity to operate a computer keyboard, mouse, and other office equipment.
• Lifting and carrying items up to 20 pounds occasionally.
• Ability to work in varying environmental conditions including shipyards, fabrication spaces, and onboard vessels.

Benefits:

• Medical Insurance: Comprehensive health insurance plans covering a range of services
• Saronic pays 100% of the premium for employees and 80% for dependents
• Dental and Vision Insurance: Coverage for routine dental check‑ups, orthodontics, and vision care
• Saronic pays 100% of the premium under the basic plan for employees and 80% for dependents
• Time Off: Generous PTO and Holidays
• Parental Leave: Paid maternity and paternity leave to support new parents
• Competitive Salary: Industry‑standard salaries with opportunities for performance‑based bonuses
• Retirement Plan: 401(k) plan with company match
• Stock Options: Equity options to give employees a stake in the company's success
• Life and Disability Insurance: Basic life insurance and short‑and‑long‑term disability coverage
• Pet Insurance: Discounted pet insurance options including 24/7 Telehealth helpline
• Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office

Saronic CCPA Notice for Candidates and California Employees:

This role requires access to export‑controlled information or items that require 'U.S. Person' status. As defined by U.S. law, individuals who are any one of the following are considered to be a 'U.S. Person': (1) U.S. citizens, (2) legal permanent residents (a.k.a. green card holders), and (3) certain protected classes of asylees and refugees, as defined in 8 U.S.C. 1324b(a)(3).

Saronic does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.