Training Shift Lead

LPQ USA LLC; New York (NY); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Health coverage for employees

Paid Time Off

401k with up to 4% match after 90 days

Pre-tax commuter benefits

Team member discounts

Job summary

Le Pain Quotidien USA is seeking team members for a hospitality-focused role in our New York location. You will provide warm, attentive service throughout guests’ visits and handle food and beverage orders with accuracy, leveraging Toast POS when needed.

You will anticipate guest needs, maintain knowledge of items, and assist with setup and maintenance of the dining area while upholding high standards of cleanliness and teamwork.

Qualifications

• 3 to 6 months of related restaurant experience or training.
• Experience with POS systems, especially Toast, a plus.
• Flexibility in schedule is highly preferred but not required.
• Ability to be cross-trained in all areas of the dining room and retail space preferred.
• Ability to speak, read, and understand the primary language(s) of the work location.

Responsibilities

• Provide friendly and attentive service to all guests throughout the entirety of the visit.
• Receive food and beverage orders, enter order correctly into the POS, and follow up with the kitchen as necessary.
• Anticipate guest needs and note any preferences provided by the guest.
• Maintain full knowledge of pastry, bread, kitchen, beverage, and retail items.
• Prepare drinks for the dining room, as needed.
• Handle any guest situations with genuine empathy and elevate to a manager as necessary.
• Complete all opening, mid, and closing procedures; complete daily checklist and side work assignments.
• Organize money and receipts throughout the shift in adherence with the cash handling policy.
• Keep all areas of the restaurant clean and organized by following cleaning checklists.
• Assist with setting up patio furniture and maintenance of outside fixtures and seating area, if applicable for the location.

Skills

Restaurant experience

POS systems

Flexible schedule

Tools

Toast POS

Job description

Be home in time for dinner! At Le Pain Quotidien, we believe exceptional hospitality starts with purpose, in our ingredients, our standards, and how we care for people. When you join LPQ, you become part of a 35-year-old beloved brand built on warmth, community, and connection. At Le Pain Quotidien, our teams are at the heart of the guest experience. We’re looking for team members who take pride in hospitality, enjoy working in a warm and welcoming environment, and want to be part of a team that supports one another. With opportunities to grow, and a culture built around community and connection, LPQ offers a restaurant environment where you will build skills, feel valued, and take pride in the work you do every day. As part of Convive Brands, you’ll have opportunities to grow your career across a portfolio of restaurant concepts, including California Pizza Kitchen and Little Beet. At LPQ, you’re not just working a job, you’re joining a place where you can develop your skills and career, take pride in your work, and be part of building a strong community.

Job Description

Responsibilities

• Provide friendly and attentive service to all guests throughout the entirety of the visit
• Receive food and beverage orders, enter order correctly into the POS, and follow up with the kitchen as necessary
• Anticipate guest needs and note any preferences provided by the guest
• Maintain full knowledge of pastry, bread, kitchen, beverage, and retail items
• Prepare drinks for the dining room, as needed
• Handle any guest situations with genuine empathy and elevate to a manager as necessary
• Complete all opening, mid, and closing procedures; complete daily checklist and side work assignments
• Organize money and receipts throughout the shift in adherence with the cash handling policy
• Keep all areas of the restaurant clean and organized by following cleaning checklists
• Assist with setting up patio furniture and maintenance of outside fixtures and seating area, if applicable for the location

Qualifications

• 3 to 6 months of related restaurant experience or training
• Experience with POS systems, especially Toast, a plus
• Flexibility in schedule is highly preferred but not required
• Ability to be cross‑trained in all areas of the dining room and retail space preferred
• Ability to speak, read, and understand the primary language(s) of the work location

Benefits

• Enrollment in Company-contributed health coverage plan
• Accrued Paid Time Off
• 401k with up to 4% match after ninety (90) days of employment
• Pre-tax commuter benefits (in applicable States)
• Team member discounts at all our brands
• The hourly pay range (plus tips, when eligible) is: $18.00 - $22.00

Convive Brands is an Equal Opportunity Employer. We do not discriminate in employment on the basis of race, color, religion, sex, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, age, veteran status, or other protected class. Convive Brands celebrates diversity and is committed to creating an inclusive environment for all employees.

Le Pain Quotidien means the daily bread. And to us, that means everything. It’s much more than mere sustenance; it’s a way of life. As our loaves emerge from the ovens, warm and fragrant, friends gather around our communal tables to share in the time-honored tradition of breaking bread. The hum of conversation fills the air, jam is passed around the table, and, ever so gracefully, time slows. At LPQ, you’re not just joining a restaurant, you’re joining a place where you can develop your skills and career, take pride in your work, and be part of building a strong community.