Training Manager, Florida

Uloop Inc.; Miami (FL); On-site; USD 100,000 - 130,000; Full time

Job summary

Uloop Inc. is seeking an experienced Training Manager based in Florida, responsible for overseeing onsite training programs for law enforcement customers. This role requires 2-5 years of customer training experience, ideally in technical software solutions, along with skills in relationship building and effective communication.

The position involves extensive travel (50-75%) to customer sites for implementation and support. Salary ranges from $100,000 to $130,000 annually, with benefits including potential equity and bonuses.

Qualifications

• 2-5 years of experience in training/onboarding customers to adopt technical software solutions.
• Experience working with public sector or law enforcement preferred.

Responsibilities

• Oversee development and delivery of onsite training programs.
• Enhance user skills, knowledge, and performance through effective training materials.
• Support customer onboarding and adoption of training workflows.

Skills

Customer training

Public sector experience

Technical software onboarding

Relationship building

Presentation skills

Job description

About Peregrine

Backed by leading Silicon Valley investors, Peregrine helps public safety organizations, state and local governments, federal agencies, and private‑sector institutions address society’s challenges with unprecedented speed and accuracy. Our AI‑enabled platform turns siloed and disconnected data into operational intelligence – instantly surfacing mission‑critical information to empower better, faster decisions that improve outcomes at every touchpoint. Today Peregrine supports hundreds of customers across 30 states and two countries, serving more than 125million people – and we’re amplifying our impact as we expand into the enterprise and internationally.

The Role

We are seeking a dedicated and experienced Training Manager to join our dynamic team. This role will be responsible for overseeing the development, coordination, and delivery of onsite training programs for our law enforcement customer base. The Training Manager will play a crucial role in enhancing Peregrine user skills, knowledge, and performance by creating engaging and effective training materials, ensuring that all workflows are implemented by all our customers. This requires a deep understanding of complex technical workflows and the ability to translate them into more digestible training concepts. With your passion for building relationships and representing the voice of the customer, you are in the critical position of user adoption and customer onboarding.

About You

You consistently pursue excellence and have a desire for deep meaning in your work. You are energized when working directly with customers and crave a role at the intersection of user engagement and product adoption. You are passionate about teaching elegant solutions for complex data analysis problems to customers who need it most. You thrive under pressure and have the ability to be flexible and nimble in ambiguous situations. You are a polished, patient, and persuasive communicator. You genuinely enjoy being a support system for our customers with a responsive and empathetic communication style. You bring a curious and humble mindset to collaboratively solving difficult customer challenges with other team members.

What We Look For

• 2‑5 years of experience training/onboarding customers to adopt technical software solutions
• Significant experience in the enterprise software space; startup experience also a plus
• Relevant experience working with the public sector, law enforcement preferred
• Ability to empathetically listen, synthesize user feedback and be the first line of support during onboarding
• Strong presentation, listening, organization, and contact management skills
• Excellent relationship‑building skills with the ability to communicate technical and non‑technical concepts to a diverse audience

Location & Travel

Position is based in Florida but candidate must be comfortable with 50‑75% travel to customer sites throughout the state and nearby regions.

Compensation

Salary range: $100,000 – $130,000 annually.

Benefits

Equity (if applicable), bonus (if applicable). Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific work location. Information on the benefits offered is here.

EEO Statement

Peregrine Technologies is committed to creating an inclusive environment for all employees. We celebrate diversity and are a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.