Training Manager, Detainee Transport Operations

GardaWorld Federal Services; Austin (TX); Hybride; USD 120 000 - 130 000; Plein temps

Résumé du poste

GardaWorld Federal Services in Texas is seeking a Training Manager to oversee the development, implementation, and administration of training programs for a detainee transportation operation. You will ensure compliance with government regulations, conduct refresher and remedial programs, and maintain qualification records.

The role requires experience in large-scale curriculum development within security or government-contract environments, strong organizational skills, and willingness to travel

Qualifications

• Requires 5 years of progressive training management experience.
• Experience with detainee transportation or security contexts preferred.
• Ability to develop curricula and assess competency.
• Ability to coordinate multi-site training and travel across Texas.
• Must pass background checks and have citizenship or US work authorization.

Responsabilités

• Oversee comprehensive training programs for statewide detainee transportation operations across Texas to ensure government contract and regulatory compliance.
• Design curricula, lesson plans, practical exercises, and assessments covering security, custody, searches, restraints, emergency response, and safe vehicle operations.
• Monitor completion metrics, maintain auditable qualification records, and ensure all initial, annual, refresher, and remedial training satisfies contract requirements for government audits.
• Coordinate multi-site training schedules, manage a geographically dispersed instructor network, evaluate trainer effectiveness, and travel to operational locations as needed.
• Analyze operational incidents, safety audits, and performance trends to identify knowledge gaps, deploy corrective action plans, and coordinate with management and government representatives.

Connaissances

Training management

Curriculum development

Regulatory compliance

Safety and security

Stakeholder communication

Travel coordination

Background checks

English proficiency

Description du poste

POSITION INFORMATION: BASIC DETAILS

Location: Texas – Specific Training Location/s are TBD

Full-Time/Part-Time: Full-time

FLSA Status: Exempt/Salaried

Travel Requirement: Yes – up to 75%

Teleworking: Yes – Some teleworking may be authorized

Pay: $120,000 to $130,000 annually

• Final offer determination is based on a combination of factors, including candidate educational background, years of relevant experience, and specific labor category (LCAT) mapping requirements.

POSITION SUMMARY INFORMATION: DUTIES AND REQUIREMENTS

Position Overview: In this role, you will oversee the development, implementation, and administration of all training programs supporting a government-contracted detainee transportation operation throughout Texas. This position is responsible for ensuring all personnel receive required initial, refresher, remedial, and role-specific training in accordance with applicable government regulations, contract requirements, company policies, and detainee transportation protocols. The Training Manager will maintain training compliance, qualification records, instructor programs, curriculum, testing, and certification requirements while ensuring employees are fully prepared to safely and securely perform their assigned duties. The ideal candidate will have significant experience developing and managing training programs within transportation, detention, corrections, law enforcement, security, or government-contract environments.

Responsibilities

• Oversee comprehensive training programs for statewide detainee transportation operations across Texas to ensure government contract and regulatory compliance.
• Design curricula, lesson plans, practical exercises, and assessments covering security, custody, searches, restraints, emergency response, and safe vehicle operations.
• Monitor completion metrics, maintain auditable qualification records, and ensure all initial, annual, refresher, and remedial training satisfies contract requirements for government audits.
• Coordinate multi-site training schedules, manage a geographically dispersed instructor network, evaluate trainer effectiveness, and travel to operational locations as needed.
• Analyze operational incidents, safety audits, and performance trends to identify knowledge gaps, deploy corrective action plans, and coordinate with management and government representatives.

Qualifications

• Must possess 5 years of progressive training management experience within detention, law enforcement, or government contracting.
• Demonstrated background in large-scale curriculum development, competency-based assessments, defensive driving, and secure detainee transportation protocols.
• Proficiency in tracking compliance, managing records, and preparing regulatory training reports.
• Capacity to manage multi-site training logistics, communicate effectively with government officials, and travel extensively across Texas.
• Valid driver's license alongside the ability to pass all required government background investigation and suitability screening.
• Must be able to provide proof of citizenship or legal US work authorization.
• If prior active-duty military, must provide copies of DD214(s) showing discharge condition.
• Must consent to fingerprinting.
• Must be able to read, write, speak, and understand English proficiently.
• Must be at least 18 years of age.
• Ability to pass a preemployment medical assessment and drug screening.

Work Environment

Employees may be exposed to extreme cold or hot weather conditions, fumes, or airborne particles, toxic or caustic chemicals, and loud noise.

Physical Requirements

Employees may be required to remain in a stationary position, stand, push, pull, climb, kneel, crawl, balance, squat, bend, and reach. Employees may be also required to use gear to move items around, including, but not limited to, carts and dollies. Employees may also be occasionally required to lift and/or move up to 49 pounds.

GardaWorld Federal Services is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.