Training Manager

Aligned Data Centers; Pataskala (OH); Hybrid; USD 85,000 - 120,000; Full time

Benefits offered by this job

Health Coverage

401(k) Plan with company match

Paid Time Off and Holidays

Job summary

Aligned Data Centers seeks a Training and Development Lead to guide the data center system operations training. You will create materials for high/low voltage equipment, UPS, HVAC, and control systems, and run onboarding with focus on safety and procedures.

The role emphasizes writing proficiency, collaboration with leadership, and delivering drills to improve incident handling and operator proficiency. Hybrid work at a data center location is expected.

Qualifications

• Bachelor’s degree in Engineering or related field; cross-learn topics from mechanical and process controls.
• Excellent written and verbal communication; ability to present to diverse audiences.
• Prepare training materials from manuals, drawings, system descriptions, and references.
• Experience in web-based, instructor-led, on-the-job, self-study and lab training formats.

Responsibilities

• Lead training and development program for data center system operations.
• Develop materials for equipment and systems including HV equipment, UPS, HVAC, fluids, safety.
• Run onboarding program: site orientation, procedures, customer support, safety.
• Provide drills to enhance incident handling and standardize onboarding.
• Collaborate with leadership to raise operator proficiency and safe operation.

Skills

Strong writing

Effective communication

Cross-disciplinary learning

Presentation skills

Proficient with MS Word

Proficient with MS Excel

Proficient with MS PowerPoint

Education

Bachelor’s degree in Engineering or related field

Tools

MS Word

MS Excel

PowerPoint

Job description

It’s fun to work in a company where people truly BELIEVE in what they’re doing!
We’re committed to bringing passion and customer focus to the business.

DUTIES AND RESPONSIBILITIES

Successful candidate will lead Aligned’s training and development program for data center system operations. The candidate will develop new training materials for a wide range of equipment and systems, including:

• Low to high voltage electrical equipment (transformers, circuit breakers, switch boards, variable speed drives)
• Electrical distribution systems and control instruments
• UPS and Distribution Systems
• Heating, ventilating, and air conditioning equipment
• Motors, pumps, and fans
• Control equipment such as relays, programmable logic controllers, digital controllers, and human machine interfaces
• Fluid systems (air and water)
• Chemical treatment systems and equipment
• Safety topics consistent with local standards.

• Operation’s onboarding program:

  • Site orientation
  • Policies and procedures
  • Customer support
  • Employee safety
  • Maintenance management
  • Alarm and control systems
  • Security access and control
• The successful candidate will collaborate with Operation’s leadership team to develop effective training programs to:
• Increase proficiency of data center operators for the maintenance, troubleshooting, and operations of critical equipment and systems.
• Qualify Operation’s personnel to safely operate critical equipment and systems.
• Provide simulated and actual drills to enhance overall incident handling capabilities of Operations Team.
• Standardize the onboarding of Operation’s personnel.
• Ensure minimum safety standards for all personnel.

The successful candidate will be required to spend a significant portion of their time writing, so writing proficiency will be a critical aspect of our selection process. At the start of this job, the candidate will spend time reviewing existing training materials, job responsibilities, and identifying their own training needs and gaps.

REQUIREMENTS

• Bachelor’s degree in Engineering or a related field with the ability to cross-learn topics from other disciplines such as mechanical and process controls.
• Must also be a skilled communicator using various modes, including writing, verbal, and presentations.
• Prepare training materials for equipment and systems by locating and studying technical manuals, drawings, system descriptions, or other references.
• Prepare training materials for various modes of training, including web based, instructor led, on-the-job, self-study, and laboratory exercises.
• Present instructor-led training for complex technical topics.
• Meet new people and gain trust through face-to-face interactions and interviews.
• Proficiency with MS Word, Excel, and PowerPoint.
• Must display original thinking and creativity and excel at meeting challenges with resourcefulness and innovative ideas. Must enjoy working with teams in a fast paced, energetic environment.
• Ideally candidate will work at one of Aligned’s data center location on a hybrid schedule.
• Candidate must be willing to travel to locations in the United States up to 25%. Some travel may be required on weekends and evenings.

COMPETENCIES

• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

• Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.

• Business Acumen - Understands business implications of decisions; Displays orientation to profitability;Demonstratesknowledge of market and competition; Aligns work with strategic goals.

• Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results

• Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.

• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs;Solicitscustomer feedback to improve service; Responds to requests for service andassistance; Meets commitments.

• Delegation - Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations andmonitorsdelegated activities; Provides recognition for results.

• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifiesappropriate personwith an alternate plan.

• Design - Generates creative solutions; Translates concepts and information into images; Uses feedback tomodifydesigns; Applies design principles;Demonstratesattention to detail.

• Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.

• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

• Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

• Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others’ attention.

• Interpersonal Skills - Focuses on solving conflict, not blaming;Maintainsconfidentiality; Listens to others without interrupting; Keeps emotions under control;Remainsopen to others’ ideas and tries new things.

• Judgement - Displays willingness to make decisions;Exhibitssound andaccuratejudgment; Supports and explains reasoning for decisions; Includesappropriate peoplein decision-making process; Makestimelydecisions.

• Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Givesappropriate recognitionto others.

• Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates’ activities; Makesselfavailableto staff; Provides regular performance feedback; Develops subordinates’ skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes,productsand services.; Continually works to improve supervisory skills.

• Motivation - Sets and achieves challenging goals;Demonstratespersistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks toaccomplishgoals.

• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions;Demonstratesgroup presentation skills; Participates in meetings.

• Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization’s goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.

• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans foradditionalresources; Sets goals andobjectives; Organizes or schedules other people and their tasks; Develops realistic action plans.

• Problem Solving -Identifiesand resolves problemsin a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

• Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.

• Quality -Demonstratesaccuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance;Monitorsown work to ensure quality.

• Quality Management - Looks for ways to improve and promote quality;Demonstratesaccuracy and thoroughness.

• Quantity - Meets productivity standards; Completes work intimelymanner; Strives to increase productivity; Works quickly.

• Safety and Security -Observessafety and security procedures; Determinesappropriate actionbeyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.

• Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization’s strengths & weaknesses; Analyzes market and competition;Identifiesexternal threats and opportunities; Adapts strategy to changing conditions.

• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed.

• Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Sharesexpertisewith others.

• Visionary Leadership - Displays passion and optimism; Inspires respect and trust; Mobilizes others to fulfill the vision; Provides vision and inspiration to peers and subordinates.

• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Frequentlyrequired tostand

• Frequentlyrequired towalk

• Continually required tosit

• Continually required toutilizehand and fingerdexterity

• Occasionally required to climb, balance, bend, stoop, kneel orcrawl

• Continually required to talk orhear

• Occasional exposure to wet and/or humidconditions (non-weather)

• Continually work near moving mechanical parts

• Occasionally work in high, precarious places

• Occasionally work around fumes, airborne particles, or toxicchemicals

• Occasionalexposure to outside weather conditions

• Frequent exposure to extreme heat or cold (non-weather)

• While performing the duties of this job, the noise level in the work environment is usuallyquitetomoderate.

• The employee must occasionally lift and /or move more than100pounds

• Specific vision abilities required by this jobinclude: Close vision; Distance vision; Color vision; Peripheral vision; Depth perception and ability to adjust focus

• Specializedequipment, machines, or vehicles used:

BENEFITS & PERKS

Aligned Data Centers is proud to offer a comprehensive benefits package to support the health, well-being, and financial security of our team members. Eligible employees have access to:

• Health Coverage : Medical, dental, and vision insurance
• Health Savings and Flexible Spending Accounts: HSA with employer contribution for eligible participants. FSA’s offered for health and dependent care to increase tax savings.
• Retirement Savings : 401(k) plan with company match
• Paid Time Off and Holiday Pay
• Company-Sponsored Insurance : Short-Term Disability, Life Insurance, and Long-Term Disability (with medical election)
• Optional Benefits : Voluntary life, critical illness, legal, and additional disability coverage
• Wellness Programs : Employee assistance program (EAP), Wellhub gym membership, and other wellness initiatives

The above is intended to describe the generalcontent ofand requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties,responsibilities,or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Aligned DataCetersis an equal opportunity employer that embraces diversity and is committed to building a team thatrepresentsa variety of backgrounds, perspectives, and skills. Equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law.All aspects ofemploymentincluding the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and busines s need s.