Training Manager

DHL Supply Chain; Fort Worth (TX); On-site; Confidential; Full time

Job summary

DHL Supply Chain is seeking a Training Manager to lead training and development for a network of operations across the Central US with heavy travel. You will oversee program administration, calendar planning, onboarding, safety training and leadership coaching for training supervisors.

The role emphasizes collaboration with safety, HR and operations, maintaining training records and driving improvements in training effectiveness. Internal candidates are strongly preferred.

Qualifications

• Bachelor's Degree or equivalent required.
• 3+ years' experience in a supervisor or management role required.
• 3+ years' logistics or manufacturing industry preferred.

Responsibilities

• Administer and facilitate training and development programs to ensure OSHA-compliant training for DHL Supply Chain Team Members.
• Develop, maintain and publish annual training calendar for the Training Center.
• Facilitate HS&E, MHE, CSCS, onboarding and other key organizational training programs.
• Develop and update internal training program procedures, materials, manuals, user guides, etc.
• Coordinate and manage training events for campus locations, including start-ups.
• Utilize learning technologies to grow and develop the Training Center Team.
• Assess ongoing training needs using various formats.
• Collaborate with Campus Field Safety Manager on safety changes or initiatives.
• Develop, track and report training metrics for effectiveness at the Regional Training Center.
• Maintain training records and ensure proper document control and invoicing.
• Work with recruiting, operations and support teams to deliver onboarding training.
• Provide leadership and coaching to training supervisors in Safety, Quality and CSCS Foundations training.
• Maintain relationships with Learning and Development, operations, HR and recruitment teams to ensure quality training and issue resolution.
• Update leadership quarterly on training center activity, throughput, issues and concerns.
• Oversee the training center budget and financial allocations.

Skills

Training Management

Team Leadership

Budgeting

Safety Training

Stakeholder Engagement

Education

Bachelor's Degree or equivalent

Job description

This role will lead training for a network of operations throughout the Central US and require over 50% travel

Successful candidate must have experience managing training for a warehouse operation and leading a team of trainers or training supervisors.

Internal candidate strongly preferred.

Training Manager

Do you enjoy working in a team environment providing strategic counsel and advisory services to leaders on business- and people-related issues? Do you take an energetic and influential approach to bring challenge and perspective to a business agenda? Would you get job fulfillment by playing a pivotal role in making sure our environment is the best possible workplace for our associates? Do you have a high regard for personal accountability and fully understand why integrity, trust, and customer focus are required qualities to display within the Human Resources function?

If so, DHL Supply Chain has the opportunity for you.

Job Description

Administer and facilitate training and development programs to ensure that DHL Supply Chain Team Members are duly trained in accordance with corporate, OSHA and legislative guidelines. Support activities for Team Members and ensure all processes are documented to meet company, regulatory and corporate requirements.

• Develop, maintain and publish annual training calendar for the Training Center
• Facilitate HS&E, MHE, CSCS, onboarding best practice and other key organizational training programs
• Develop and update internal training program procedures, materials, manuals, user guides etc. to meet corporate onboarding training requirements
• Oversee the planning, scheduling and coordination of training events for campus locations, to include start -ups
• Leverage the use learning technologies to manage the Training Center Team growth and development
• Assess ongoing training needs using various formats
• Work closely with Campus Field Safety Manager on any relevant safety changes or initiatives
• Develop, track and report on training metrics for training effectiveness for the Regional Training Center
• Ensure systems are in place to properly maintain and manage training records
• Maintain financial allocation documentation for training invoicing. Coordinate and manage weekly allocation/reclass process
• Work closely with recruiting, operations and functional support teams to ensure effectiveness and delivery of weekly onboarding training
• Provide leadership and coaching to training supervisors in the areas of Safety, Quality and CSCS Foundations training to ensure effectiveness of all training programs
• Build and maintain good working relationship with Learning and Development Team, local operations management teams and the HR and recruiting team to insure quality training and issue resolution
• Update business leaders and campus business partners quarterly on training center activity, throughput, issues and concerns
• Oversee financial budget for the Training Center

Required Education and Experience

• Bachelor's Degree or equivalent work experience, required
• 3+ years' experience in a supervisor or management role, required
• 3+ years' logistics or manufacturing industry, preferred

Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.

Our Organization is an equal opportunity employer.