Training Lead, Pick/Pack Operations

Cardinal Health, Inc.; La Vergne (TN); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off

401k savings plan

FSAs

Job summary

Cardinal Health, Inc. is seeking a Training Lead for Pick/Pack Operations to support warehouse leadership by driving training execution and developing pick/pack associates. You will ensure accurate, safe, and efficient order fulfillment on the floor and coach teams to meet quality standards.

The role requires real-time coaching, cross-functional collaboration, and readiness to adapt to new tools and process changes, with occasional overnight/weekend support and operation in refrigerated settings.

Qualifications

• 4+ years in distribution, warehouse, or fulfillment operations.
• High School diploma, GED, or equivalent.
• Experience training, coaching, or leading peers in pick/pack operations.

Responsibilities

• Lead training execution and skill development for pick/pack associates.
• Provide day-to-day coaching and identify performance gaps.
• Ensure adherence to standard work, SOPs, quality and safety.
• Partner with Warehouse Supervisors to align training with volume, service, and labor.

Skills

Training & coaching

Warehouse operations knowledge

Problem-solving

Education

High School diploma or GED

Job description

What Pick/Pack Training Contributes to Cardinal Health

Operations is responsible for materials handling and product distribution within a distribution or manufacturing environment. This includes warehousing and fulfillment of materials and products, transportation, inventory management, and support of demand and supply planning activities.

Job Summary

The Training Lead, Pick/Pack Operations is responsible for supporting warehouse leadership by leading training execution and skills development for pick and pack associates. This role ensures order fulfillment processes, quality standards, and productivity expectations are clearly understood and consistently applied on the warehouse floor.

The Training Lead provides day‑to‑day coaching, identifies performance and knowledge gaps, and works cross‑functionally to remove barriers to accuracy and efficiency. This position operates as a subject‑matter expert and informal team leader for pick/pack operations without formal supervisory responsibility.

Schedule: Monday through Friday, 8:00am to 4:30pm

Responsibilities

• Supports associate development through cross‑training, retraining, and continuous learning programs.
• Ensures adherence to standard work, SOPs, quality requirements, and safety guidelines
• Provides real‑time floor‑level coaching to reinforce proper picking, packing, verifying, and documentation practices
• Monitors pick/pack execution to identify training gaps, error trends, and process deviations
• Supports quality investigations by reinforcing corrective actions through targeted retraining
• Partners with Warehouse Supervisors to align training priorities with volume, service, and labor demands
• Serves as a point of contact for associate questions on pick/pack processes and best practices
• Supports implementation and adoption of new tools, systems, equipment, or process changes
• Recommends process and training improvements to enhance accuracy, safety, and throughput
• Flexibility to support overnight/weekend operations
• Willing to work in refrigerated enviroment
• Willingness to train and be certified to drive material handling equipment as required by job duty. Example equipment in the facility includes order picker, forklift, reach truck, turret truck, pallet jack, and walkie rider

Qualifications

• 4+ years of experience in distribution, warehouse, or fulfillment operations preferred
• High School diploma, GED, or equivalent work experience preferred
• Experience training, coaching, or leading peers in pick/pack operations strongly preferred

What Is Expected of You and Others at This Level

• Applies extensive knowledge of pick/pack operations, quality standards, and company policies across a wide range of assignments
• Demonstrates expert understanding of order fulfillment roles and strong working knowledge of upstream and downstream warehouse functions
• Takes the lead in applying new processes, systems, and training methods within pick/pack operations
• Provides technical guidance, coaching, and development support to less experienced associates
• Maintains required training completions, certifications, and safety compliance knowledge
• Works independently on complex operational or quality issues requiring initiative and sound judgment
• Makes recommendations for new or revised fulfillment processes and supports implementation efforts
• Adheres to all safety, quality, and compliance requirements
• Operates with minimal supervision and exercises decision‑making authority within established guidelines
• Serves as a team lead for training and process guidance without formal supervisory responsibility

Anticipated hourly range:$22.60 per hour - $32.50 per hour

Bonus eligible:No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.