Training Generalist

McLane Company, Inc; Phoenix (AZ); On-site; USD 61,000 - 75,000; Full time

Benefits offered by this job

Health benefits

Annual incentive plan

Day 1 benefits

401(k) profit sharing

Tuition reimbursement

Job summary

McLane Company, Inc. is seeking a Training Generalist to support teammate development, career growth, and continuous learning across our Phoenix operations.

You will implement division training through stand-up facilitation, workshops, eLearning, coaching, and on-the-job training, and maintain records in the Learning Management System (ELM).

This full-time role offers day-one benefits, annual incentive eligibility, and a comprehensive benefits package aligned with our nationwide logistics teams.

Qualifications

• Bachelor's degree preferred; 3+ years in learning and development or related field.
• 3 years experience in learning and development, preferably in warehouse operations.
• Strong communication skills for trainings and leadership communication.
• Proficient with Word, Excel, PowerPoint; knowledge of ELM (McLane).
• Experience with warehouse/transportation operations tech is a plus.

Responsibilities

• Provide just-in-time training aligned with Division goals and teammate learning needs.
• Identify learning gaps with leadership and L&OD teams.
• Determine whether performance gaps are training-related and pursue interventions.
• Deliver learning or systemic interventions to improve productivity.
• Create training materials and act as SME for curriculum projects.

Skills

Communication skills

Teamwork

Organized

Problem solver

Detail-oriented

English proficiency

Education

Bachelor's degree preferred

Experience in lieu of degree

Tools

Microsoft Office

Learning Management System (ELM)

Job description

Take your career further with McLane!

McLane teammates, the driving force behind our success, are diverse professionals who work together seamlessly to keep our operations running smoothly. As a teammate, you will pair your dedication, expertise, and collaborative spirit with your fellow teammates to serve America's most beloved brands. McLane leaders think long-term, act with purpose, and inspire high performance. They lead with accountability, communicate clearly, and drive results through collaboration, innovation, and continuous growth. They empower each teammate to learn from industry leaders, develop their skills, and build lasting connections nationwide.

As the Training Generalist, you will impact teammate's lives by assisting them with skill building, career growth, and other professional development and training. Implement division operations training via stand-up facilitation, workshops,eLearning, coaching, and OJT. Provide non-operational training to staff as required.

Benefits you can count on:

• Pay rate: $68K+ per year DOE.
• This role is also eligible to participate in the annual incentive plan with a target incentive of 10% of your base annual salary.
• Day 1 Benefits: medical, dental, and vision insurance, FSA/HSA, and company-paid life insurance
• Paid time off begins day one.
• 401(k) Profit Sharing Plan after 90 days.
• Additional benefits: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more!

What you'll do as a Training Generalist:

• Provide just-in-time training solutions aligned with Division business goals and teammate learning needs.
• Work with leadership to identify learning gaps through formal/informal needs analysis and observation, and in collaboration with the L&OD team
• Provide performance consulting: determine, by training needs analysis/root cause analysis, whether the performance gaps are training-related or system issues and pursue an effective intervention.
• Consult with the L&OD team to recommend and deliver learning or other systemic interventions to improve productivity in existing workforce.
• Use a variety of training-retention methods, including skills checks, mentoring, and developing the training skills of on-the-job trainers and subject matter experts.
• Work with Leadership and Organizational Development (L&OD) team to deliver Train-the-Trainer sessions for Operations and Transportation department trainers.
• Create training materials and/or act as subject-matter expert in curriculum development projects led by the Leadership & Organizational Development Team.
• Work with the L&OD Team to implement training via Electronic Learning Management system (ELM), the company's Learning Management System.
• Maintain accurate records of all training activities in the company Learning Management System (ELM).
• Ensure accuracy in reporting of teammate assignments, Safety Training completion rates, and audit requirements.
• Generate and distribute learning reports and hoc reports as requested during Division audits and assist with interpretation of the reports.
• Participate in Safety Committee meetings to determine training opportunities.
• Provide training support to meet all regulatory and safety compliance required by DOT, OSHA, and company best practices.
• Conduct routine route rides and warehouse days with teammates/Drivers to provide reinforce operations standards.
• Contribute regularly to internal communication efforts (i.e., division newsletter, Merit Magazine articles, etc.) to ensure consistency in training.
• Assist newly-hired teammates in becoming proficient in their roles
• Collaborate with the L&OD team to design and support career development and individual development plans and other employee learning efforts.
• Participate in train-the-trainer skill-building events as scheduled.
• Execute other projects and initiatives to support the HR team as needed.

Qualifications you'll bring as a Training Generalist:

• Bachelor's Degree Preferred. (5 or more years of experience, in lieu of a degree)
• 3 years experience and working knowledge of learning and development, preferably in a warehouse environment.
• Demonstrate solid communication skills (verbal and written) required for conductions training sessions, OJT/one-on-one training, and communication with organizational leadership.
• Strong working knowledge of office software (Word, Excel, PowerPoint, etc.).
• Working knowledge of a Learning Management System (ELM in McLane) preferred.
• Familiar with warehouse and transportation operations, technology, and software preferred.
• This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.

Fit the following? We want you here!

• Teamwork oriented
• Organized
• Problem solver
• Detailed

Our roadmap. Our story.

We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture.

Candidates may be subject to a background check and drug screen, in accordance with applicable laws.

All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

For our complete EEO and Pay Transparency statement, please visit https://www.mclaneco.com/legal/employment/

Primary Location: United States-Arizona-Phoenix

Work Locations: DC Phoenix, 7600 W. Roosevelt Street, Phoenix 85043

Business Unit: FS112

Job: Human Resources

Schedule: Full-time

Shift: 1st - Day

Employee Status: Regular