Training Facilitator

Morgan & Morgan, P.A.

Orlando (FL)

On-site

USD 45,000 - 55,000

Full time

14 days+

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Benefits offered by this job

Medical Insurance

Dental Insurance

401(k) Plan

Paid Time Off

Paid Holidays

Job summary

An established industry player is seeking a dynamic Training Facilitator to join their Learning & Development team. This role is crucial for delivering engaging training sessions that empower employees and ensure they start their journey with clarity and confidence. The ideal candidate will be a confident public speaker with a warm presence, capable of troubleshooting issues in real time. This opportunity offers a chance to make a significant impact in a supportive environment dedicated to consumer rights. If you have a passion for training and development, this is the perfect role for you.

Qualifications

Proven experience facilitating training in a corporate or legal environment.
Exceptional communication and presentation skills required.

Responsibilities

Facilitate onboarding and training sessions for case staff.
Monitor attendance and maintain training records.

Skills

Public Speaking

Communication Skills

Microsoft Office Suite

Troubleshooting Technical Issues

Problem-Solving

Education

Experience in Corporate Training

Experience in Legal Environment

Tools

Zoom

Microsoft Teams

Job description

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At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.

Summary

We’re seeking a dynamic and engaging Training Facilitator to join our Learning & Development team. This role requires a confident public speaker who can deliver in-person and virtual training sessions, troubleshoot issues in real time, and ensure that each employee begins their journey with clarity, confidence, and support. The ideal candidate is a confident presenter, an independent self-starter, and a trusted professional who brings warmth, clarity, and polish to every interaction.

Hiring Range: $50,000/year

Key Responsibilities

Facilitate interactive and informative onboarding and training sessions for case staff, both in person and virtually
Foster a welcoming and professional environment that reflects the firm’s core values and commitment to excellence while clearly communicating expectations and procedures to learners
Monitor attendance and maintain accurate training records, ensuring compliance and documentation are consistently up to date
Prepare and submit session summaries and reporting on attendance, engagement, and feedback
Serve as the primary point of contact during training sessions, offering real-time support and guidance to participants
Troubleshoot basic technical issues with Zoom, Microsoft Teams, or other training tools, escalating when necessary
Collaborate with Learning & Development and department leaders to ensure training content remains accurate, relevant, and aligned with firm standards
Continuously seek opportunities to improve delivery methods and participant engagement
Represent the firm with professionalism and confidence when interacting with employees at all levels of the organization

Qualifications

Proven experience facilitating professional training, onboarding, or public speaking in a corporate or legal environment
Exceptional communication and presentation skills with a warm, professional presence
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Comfortable troubleshooting basic technical issues and responding flexibly in dynamic situations
Familiarity with virtual collaboration tools, including Zoom and Microsoft Teams
Ability to think on your feet, problem-solve in real time, and maintain composure under pressure

Preferred Qualifications

Prior experience in a legal setting; experience in personal injury law strongly preferred
Proven ability to communicate effectively and professionally across all levels of an organization, including attorneys and executives
Familiarity with adult learning principles, instructional design, and training material development

Location: This position will be based in either our Orlando, FL or Brooklyn, NY office

Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff. For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays.

Equal Opportunity Statement

Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

E-Verify

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.

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