Training & Education Administrator

Ashley Global Retail; Arizona; On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive compensation

Professional development

Growth opportunities

Collaborative environment

Job summary

Ashley Furniture Industries in Arizona is seeking a Training & Education Administrator to provide administrative, organizational, and project coordination support to the VP of Sales Training & Education and the leadership team.

You will collaborate with Directors, Learning & Delivery leaders, Instructional Designers, and cross-functional partners to organize priorities, track projects, and execute department initiatives, including leveraging AI-enabled tools to improve productivity and reporting.

Qualifications

• High school diploma or equivalent required
• Associate's or Bachelor's degree preferred
• 3+ years of administrative, project coordination, or executive support experience
• Experience supporting senior leadership or executive teams preferred
• Background in training, education, or learning & development environments a plus
• Organizational Excellence: Exceptional organizational skills with ability to manage multiple priorities, deadlines, and stakeholders simultaneously
• Communication: Strong written and verbal communication skills; professional and polished in all interactions
• Attention to Detail: Meticulous attention to detail in documentation, reporting, and coordination activities
• Project Coordination: Ability to track projects, manage timelines, and keep initiatives on track
• Technology Proficiency: Advanced skills in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams); experience with project management tools, LMS platforms, and collaboration software
• Problem-Solving: Proactive identification of issues and development of solutions
• Discretion & Confidentiality: Ability to handle sensitive information with professionalism and confidentiality
• Adaptability: Flexibility to adjust to changing priorities and business needs
• Initiative: Self-starter who anticipates needs and takes action without constant direction
• Relationship Building: Strong interpersonal skills and ability to build positive relationships across all levels

Responsibilities

• Provide high-level administrative support to the Vice President of Sales Training & Education
• Manage executive calendar, schedule meetings, and coordinate priorities
• Prepare meeting agendas, materials, presentations, and documentation
• Capture meeting notes, action items, and follow-up communications
• Coordinate travel arrangements and logistics as needed
• Serve as central point of contact for Training & Education department communications
• Coordinate communications between leadership team, training staff, and cross-functional partners
• Distribute department updates, announcements, and key information to stakeholders
• Maintain organized communication channels and ensure timely information flow
• Support internal and external stakeholder engagement
• Track and monitor key department projects, initiatives, and priorities
• Maintain project timelines, milestones, and deliverables
• Coordinate project activities across Directors, Learning & Delivery leaders, Instructional Designers, and Training Specialists
• Identify potential roadblocks and communicate status updates to leadership
• Support strategic planning activities and department goal tracking
• Develop and maintain department reports, dashboards, and tracking systems
• Compile data and metrics for leadership review and decision-making
• Document processes, procedures, and best practices
• Maintain organized filing systems for department records and resources
• Support budget tracking and expense reporting
• Plan and coordinate department meetings, training events, and leadership sessions
• Manage logistics including venue selection, catering, materials, and technology setup
• Coordinate virtual meeting platforms and ensure technical readiness
• Support conference and offsite planning activities
• Manage registration, attendance tracking, and post-event follow-up
• Identify opportunities to leverage technology, automation, and AI-enabled tools
• Implement solutions to improve productivity, communication, and reporting
• Streamline administrative processes and workflows
• Support adoption of new tools and systems within the department
• Stay current on emerging technologies and best practices
• Partner with business partners across Sales, Operations, HR, IT, and other departments
• Coordinate cross-functional initiatives and communications
• Support alignment of training activities with broader business objectives
• Build and maintain positive working relationships across the organization

Skills

Administrative support

Project coordination

Executive support

Communication

Organization

Technology proficiency

Discretion & confidentiality

Adaptability

Initiative

Relationship building

Education

High school diploma

Associate's or Bachelor's degree preferred

Tools

Microsoft Office Suite

LMS platforms

Project management tools

Collaboration software

Virtual meeting platforms

Job description

**This position is located and based in Arizona**

Position Overview

The Training & Education Administrator provides administrative, organizational, and project coordination support to the Vice President of Sales Training & Education and the broader Training & Education leadership team. This role serves as a central point of coordination for department communications, meetings, reporting, planning activities, and strategic initiatives.

Working closely with Directors of Training & Education, Learning & Delivery leaders, Instructional Designers, Training Specialists, and cross-functional business partners, this position helps ensure priorities are organized, projects stay on track, and key department initiatives are effectively planned, communicated, and executed.

The Training & Education Administrator supports executive communications, meeting preparation, documentation, project tracking, reporting, and event coordination. This position also identifies opportunities to leverage technology, automation, and AI-enabled tools to improve productivity, communication, reporting, and department effectiveness.

Key Responsibilities

Executive & Administrative Support

• Provide high-level administrative support to the Vice President of Sales Training & Education
• Manage executive calendar, schedule meetings, and coordinate priorities
• Prepare meeting agendas, materials, presentations, and documentation
• Capture meeting notes, action items, and follow-up communications
• Coordinate travel arrangements and logistics as needed

Department Coordination & Communication

• Serve as central point of contact for Training & Education department communications
• Coordinate communications between leadership team, training staff, and cross-functional partners
• Distribute department updates, announcements, and key information to stakeholders
• Maintain organized communication channels and ensure timely information flow
• Support internal and external stakeholder engagement

Project & Initiative Support

• Track and monitor key department projects, initiatives, and priorities
• Maintain project timelines, milestones, and deliverables
• Coordinate project activities across Directors, Learning & Delivery leaders, Instructional Designers, and Training Specialists
• Identify potential roadblocks and communicate status updates to leadership
• Support strategic planning activities and department goal tracking

Reporting & Documentation

• Develop and maintain department reports, dashboards, and tracking systems
• Compile data and metrics for leadership review and decision-making
• Document processes, procedures, and best practices
• Maintain organized filing systems for department records and resources
• Support budget tracking and expense reporting

Event & Meeting Coordination

• Plan and coordinate department meetings, training events, and leadership sessions
• Manage logistics including venue selection, catering, materials, and technology setup
• Coordinate virtual meeting platforms and ensure technical readiness
• Support conference and offsite planning activities
• Manage registration, attendance tracking, and post-event follow-up

Technology & Process Improvement

• Identify opportunities to leverage technology, automation, and AI-enabled tools
• Implement solutions to improve productivity, communication, and reporting
• Streamline administrative processes and workflows
• Support adoption of new tools and systems within the department
• Stay current on emerging technologies and best practices

Cross-Functional Collaboration

• Partner with business partners across Sales, Operations, HR, IT, and other departments
• Coordinate cross-functional initiatives and communications
• Support alignment of training activities with broader business objectives
• Build and maintain positive working relationships across the organization

Required Qualifications

Education

• High school diploma or equivalent required
• Associate's or Bachelor's degree preferred

Experience

• 3+ years of administrative, project coordination, or executive support experience
• Experience supporting senior leadership or executive teams preferred
• Background in training, education, or learning & development environments a plus
• Organizational Excellence: Exceptional organizational skills with ability to manage multiple priorities, deadlines, and stakeholders simultaneously
• Communication: Strong written and verbal communication skills; professional and polished in all interactions
• Attention to Detail: Meticulous attention to detail in documentation, reporting, and coordination activities
• Project Coordination: Ability to track projects, manage timelines, and keep initiatives on track
• Technology Proficiency: Advanced skills in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams); experience with project management tools, LMS platforms, and collaboration software
• Problem-Solving: Proactive identification of issues and development of solutions
• Discretion & Confidentiality: Ability to handle sensitive information with professionalism and confidentiality
• Adaptability: Flexibility to adjust to changing priorities and business needs
• Initiative: Self-starter who anticipates needs and takes action without constant direction
• Relationship Building: Strong interpersonal skills and ability to build positive relationships across all levels

Technical Requirements

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams)
• Experience with project management tools (Monday.com, Asana, Trello, or similar)
• Comfortable with virtual meeting platforms (Zoom, Teams, WebEx)
• Ability to learn new technology systems and tools quickly
• Interest in leveraging AI and automation to improve processes

What We Offer

• Competitive compensation and benefits package
• Opportunity to support a dynamic Training & Education team
• Exposure to executive leadership and strategic initiatives
• Professional development and growth opportunities
• Collaborative and supportive work environment

About Ashley Furniture Industries

Ashley Furniture Industries is the largest manufacturer of furniture in the world and the #1 furniture retailer in North America. We are committed to being your trusted partner and style leader for the home. This commitment has made us the top-selling furniture brand in North America and one of the world's best-selling furniture brands with over 1,000 locations worldwide.

Equal Opportunity Employer

Ashley Furniture Industries is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, or any other characteristic protected by law.