Training Coordinator, UCPath Campus Operations (5411C), People & Culture #88891

University of California-Berkeley; Berkeley (CA); Hybrid; USD 78,000 - 103,000; Full time

Job summary

University of California, Berkeley seeks a UCPath Training Coordinator to lead the campus training program for UCPath, delivering curriculum across instructor-led, virtual, and eLearning formats. The role partners with UCPath Operations, subject matter experts, and campus stakeholders to translate complex system changes into clear learning experiences.

The position requires a Bachelor's degree and expertise in instructional design and adult learning; offers full-time employment with UC benefits

Qualifications

• Thorough knowledge of training and development principles and adult learning theory.
• Experience translating complex system, policy, and process information into learning.
• Ability to deliver training across instructor-led, virtual, and eLearning modalities.

Responsibilities

• Leads campus UCPath training program and develops training strategies.
• Develops and maintains accessible UCPath curriculum and learning resources.
• Delivers training through multiple modalities and measures effectiveness.

Skills

Instructional Design

Adult Learning

Training Delivery

Communication Skills

Analytical Skills

Collaboration

Education

Bachelor's degree in related field

Tools

Microsoft Office

Articulate Rise 360/Storyline

Scribe

Job description

Location and Working Hours

Location: Main Campus-Berkeley

Full Time (40 hours/week)

About Berkeley

At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom, and belonging makes it a special place for students, faculty, and staff, who are among the most talented and accomplished anywhere, including Nobel laureates, Pulitzer Prize winners, and MacArthur Fellows. Since our founding in 1868, we have been an engine for innovation - driving intellectual, economic, and social progress that benefits California, the U.S., and beyond. Together, we change the world.

At Berkeley, the best careers are built on a foundation of continuous learning and growth. We actively support professional development by providing all full-time staff employees with at least 80 hours of paid time per year and provide space for supportive colleague communities via numerous employee resource groups.

We invite applicants who are inspired by our Principles of Community and who are eager to be part of our exciting Strategic Plan, which charts Berkeley's next era of excellence.

Learn more about some of our accomplishments at Points of Pride.

Departmental Overview

• One HR: Bringing clarity and efficiency to HR processes and structures through cross-team collaboration and transparent communication.
• People: Using development opportunities beyond training to create deeper engagement, higher trust, and better performance.
• Culture: Applying the Berkeley brand to develop a shared "enterprise contributor" mindset among all.

Position Summary

Berkeley's UCPath Training Coordinator serves as the campus trainer for UCPath, leading the development, delivery, and continuous improvement of training and learning resources supporting UCPath and related business processes at UC Berkeley. The position provides campus-wide UCPath training and access support, including training required for expanded UCPath access and associated security and segregation-of-duties requirements.

The position assesses training needs, develops and maintains accessible curriculum and learning resources, and delivers training through multiple modalities, including instructor-led, virtual, eLearning, microlearning, and other learning solutions. The role supports employees at all levels, from new users to experienced transactional users and supervisors, and evaluates training effectiveness to continuously improve the program.

The position partners with Berkeley's UCPath Operations team, subject matter experts, business owners, UCPath Center/UC Office of the President, organizational change management, and other campus partners to translate complex system, policy, and process changes into clear and effective learning experiences. The role also supports training communications, Communities of Practice, and change management activities and helps evolve the campus training model as UCPath processes and related technologies, including ServiceNow, change.

Responsibilities

• Leads the campus UCPath training program, assessing training needs, evaluating effectiveness, and developing training strategies aligned with system, policy, and business process changes.
• Develops and maintains digitally accessible UCPath curriculum and learning resources for diverse audiences, including instructor-led training, eLearning, microlearning, job aids, webinars, and other learning solutions.
• Delivers and facilitates UCPath training through in-person, virtual, and other modalities, adapting content and delivery methods to meet the needs and learning styles of various audiences.
• Manages UCPath training operations and learning systems, including course structure, scheduling, prerequisites, registration, completion tracking, and coordination with the campus learning management system team.
• Partners with UCPath Operations, UCPath/UCOP, subject matter experts, business owners, OCM, and campus stakeholders to coordinate training and support readiness for system, policy, and process changes.
• Supports UCPath communications, Communities of Practice/Focus Groups, and change management activities, including training-related website, email newsletter, and other user resources.
• Participates in professional development to maintain and expand knowledge of instructional design, adult learning, learning technologies, UCPath, and related business processes, as well as pursue other professional development opportunities relevant to the position and career growth.

Required Qualifications

• Thorough knowledge of training and development principles, adult learning theory, instructional design, and learning methodologies.
• Thorough knowledge of training needs assessment, curriculum development, training delivery, and evaluation.
• Strong ability to translate complex technical, system, policy, and process information into clear, effective learning experiences for diverse audiences.
• Exceptional verbal, written, interpersonal, presentation, and facilitation skills.
• Strong analytical, organizational, and problem-solving skills, with the ability to assess issues, identify training needs, and develop practical recommendations.
• Experience developing and maintaining training materials and learning resources across multiple modalities, including instructor-led training, virtual learning, eLearning, microlearning, job aids, and webinars.
• Ability to manage multiple training programs, projects, priorities, and deadlines in a complex and changing environment.
• Ability to collaborate effectively with subject matter experts, business owners, technical teams, project teams, and stakeholders at all organizational levels.
• Ability to evaluate training effectiveness using participant feedback, completion data, and other measures and apply findings to improve training programs.
• Ability to develop accessible and user-centered learning materials and resources.
• Ability to exercise sound judgment and discretion in selecting training methods, technologies, and delivery approaches.
• Proficient at working independently, while also contributing effectively to a collaborative, diverse, and inclusive environment.

Preferred Qualifications

• Knowledge of and skills with and/or ability to learn the learning management systems and instructional design technologies, including Microsoft Office, Articulate Rise 360/Storyline, Scribe, or similar tools.
• Experience with and/or ability to learn PeopleSoft, UCPath, ServiceNow, or comparable enterprise systems.
• Experience with and/or ability to learn learning management systems, such as Cornerstone, SumTotal, UC Learning Center, or comparable platforms.
• Knowledge of enterprise systems, business processes, and organizational change and the ability to quickly learn and understand complex systems and processes.
• Experience supporting system implementations, organizational change, or large-scale technology and process changes.
• Experience developing accessible digital learning materials, job aids, and self-service resources that meet WCAG 2.1 AA standards.
• Experience in higher education, human resources, payroll, or another complex organizational environment.

Education / Training

• Bachelor's degree in related area and / or equivalent experience / training (Required)

Salary & Benefits

For information on the comprehensive benefits package offered by the University, please visit the University of California, Compensation & Benefits website.

Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience.

The budgeted annual range that the University reasonably expects to pay for this position is $78,425.28 - $102,753.00.

• This is an exempt, monthly-paid position.
• This is a full-time (40 hours/week) Career position eligible for UC benefits.

Other Information

• This position is eligible for up to 5 days/week remote work within the United States, but may have occasional in-person obligations.. Exact arrangements are determined in partnership with your supervisor to meet role responsibilities and campus needs and are subject to change.
• This is not a visa opportunity. This position does not include sponsorship of a new consular H-1B visa petition
• This position is governed by the terms and conditions in the agreement for the Research Support Professionals Unit (RX) between the University of California and the University Professional and Technical Employees (UPTE). The current bargaining agreement manual can be found at: http://ucnet.universityofcalifornia.edu/labor/bargaining-units/rx/index.html

Conviction History Background

This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.

Misconduct

As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

"Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:

• UC Sexual Violence and Sexual Harassment Policy
• UC Anti-Discrimination Policy
• Abusive Conduct in the Workplace

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.