Training Coordinator

HEALTH AND HUMAN SERVICES COMMISSION; San Antonio (TX); On-site; USD 44,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Pension plan

Paid time off

Career advancement

Job summary

Health and Human Services Commission (HHSC) in San Antonio is seeking a Training and Development Specialist II to design, coordinate, and deliver comprehensive training programs for state hospital staff. The role involves new employee orientation, refresher sessions, and ongoing competency evaluations to ensure compliance and quality care.

The position requires an associate’s degree or equivalent teaching experience, with preference for CPR/First Aid/TIPS certifications.

Qualifications

• Associate’s degree required or equivalent teaching experience.
• One (1) year of teaching professionally or 18 months of direct patient care experience preferred.
• CPR, First Aid, and TIPS certifications preferred; may require within 6 months of employment.

Responsibilities

• Plan, organize, and conduct training programs for state hospital staff.
• Trains new employees during New Employee Orientation (NEO) and refresher training.
• Maintain training records and databases; ensure compliance with required training.

Skills

Teaching

Curriculum design

Training delivery

Communication

Team collaboration

Education

Associate’s degree

Teaching experience

Tools

MS Office

Job description

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.
Functional Title: Training Coordinator Job Title: Training and Development Spec2Agency: Health & Human Services Comm Department: Human Resource Dev Posting Number: 21051Closing Date: 09/18/2026Posting Audience: Internal and External Occupational Category: Education Training and Library Salary Range: $3,900.00- $5,372.41Pay Frequency: Monthly
Salary Group: TEXAS-B-17Shift: Day Additional Shift: Days (First)Telework: Not Eligible for Telework Travel: Up to 15%Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt
Facility Location: San Antonio State Hospital
Job Location City: SAN ANTONIO
Job Location Address: 6711 S NEW BRAUNFELS
Other Locations: San Antonio
MOS Codes: 0233,0277,0306,0577,0877,0911,0913,0914,0916,0917,0918,0919,0930,0931,0932,0933,0951,1230,5977,6077
6177,6877,7077,7277,7377,7537,7577,8077,8802,8803,11Z,120X,121X,18Z,19Z,35Z,38FX,3F2X1,47A,47C,47D
47E,47F,47G,47H,47J,47K,47L,47M,47N,47P,47Q,47R,47S,47T,47U,47V,47W,57A,70H,74D,81C0,81L0,81T0,82A0
83R0,86M0,8B000,8B100,8B200,8T000,8T100,9H000,PERS,PS,SEI20,YN

Brief Job Description

Would you thrive in an environment where you learn and grow personally and professionally all while helping make a positive impact on people’s lives? Do you appreciate being around others like yourself who are dependable, trustworthy, hard workers who believe in the value of teamwork? HSCS is dedicated to building an atmosphere where employees feel valued and supported while providing specialized care for Texans in need. HSCS is comprised of ten psychiatric hospitals, two youth residential treatment facilities, and thirteen state supported living centers. Psychiatric hospitals are a hub of excellence for forensic mental health and complex psychiatric care, with all facilities accredited by The Joint Commission. They provide state-of-the-art treatment that is recovery-oriented and science-based. If providing hope and healing through compassionate, innovative, and individualized care interests you, we welcome your application for the position below.
The Training Specialist II performs routine (journey-level) training work. Work involves planning, organizing, conducting, and evaluating training programs for the state hospital program area. Trains new employees during New Employee Orientation (NEO) and conducts Refresher Training. Monitors all employees in the program area to ensure their training is up to date. Tracks, collects, and e-mails permanent HR documents to Facility Support Services Competency Training and Development (FCTD). Creates and maintains a training database to track compliance with required training. Receives training reports monthly from FCTD and reviews and monitors due dates. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment.
Performs other duties as assigned. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.

Essential Job Functions (EJFs)

Attends work on a regular basis and may be asked to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned.
Collaborates with the state hospital program area staff to identify and address training needs. Plans, organizes, and conducts training programs, as assigned, in group type settings or online format. Develops curriculum specific to the program area and evaluates training programs by performing competency evaluations of staff through examinations or demonstrations. Assists in analyzing training content for accessibility to make content accessible to fit the needs of the patients served for physical, psychological and/or age-related learning disabilities. Trains new employees during New Employee Orientation (NEO) on program area requirements and conducts refresher training as needed.
Promotes training quality and effectiveness by customizing the program area training to increase the trainee’s perception of the relevance of the program’s environment and uses creativity and/or other training techniques to encourage interactivity and interest so the trainee is engaged and retains information. Ensures all aspects of the training supports the delivery of services to the patients while providing safety for the employee.
Notifies program area staff regarding training day options. Schedules TIPS, CPR and other training and emails information to the appropriate staff in the program area.
Creates a packet of documents and provides instructions to employees who are required to read and acknowledge by signature. Ensures required training and forms are completed, signed, entered into a training database, and filed in the employees Personnel/Training folder.
Prepares new employee information manual specific to the program area and updates as needed. Provides new hire orientation and a brief training session for new employees who are in the middle of their Pre-Service Training (PST). Ensures that the new employee is properly introduced at the Unit for Unit Orientation.
Maintains accurate and complete training records as required to correctly document staff training. Creates and maintains a training database to track employee compliance with required training. Develops and provides reports of training due or delinquency to the employee and program leadership. Assures proper attendance records are completed for all assigned classes and entered into the database. Serves as liaison with FCTD in monitoring mandatory online trainings (i-Learns), as well as TIPS and CPR refresher courses. Reviews and validates program area reports to assure consistency with FCTD reports.
Maintains necessary certifications to teach assigned classes including specialty HHSC classes developed for interaction with program area’s patients such as the Treatment Intervention Prevention Strategies (TIPS) and/or general public response classes such as CPR.
Attends and participates in program meetings as assigned to provide training perspectives. Participates in continuous hospital-wide and program specific performance improvement activities. Identifies and addresses the training needs in order to ensure compliance with The Joint Commission (TJC) standards, Centers for Medicare and Medicaid (CMS) conditions of participation, Texas Administrative Code (TAC), and the rules and regulations of the Agency and state hospital system.
Performs other duties as assigned. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.

Knowledge, Skills And Abilities (KSAs)

Knowledge of patient care techniques and of treatment, therapy, and developmental programs.
Knowledge of training procedures/techniques.
Skills in preparing training classes.
Skills in using computer-based programs such as Word, PowerPoint, Outlook, and other software programs.
Clinical skills in recording vital signs, using mechanical lifts, and Activities of Daily Living (ADL).
Skills in maintaining records and developing and maintaining databases.
Ability to work in a team environment and independently.
Ability to communicate orally and in writing with persons of diverse backgrounds, education levels, and different learning styles; and ability to train others.

Registrations, Licensure Requirements Or Certifications

Certification in CPR, First Aid, and TIPS preferred. Certification must occur within 6 months of employment.
Must possess a valid Texas driver license or obtain it no later than 90 days after hire date to drive a state vehicle. Applicants with an out-of-state driver license must provide an original certified driving record from the state of driving licensure. Eligible driving record required based on HHSC Fleet Management policy.

Initial Screening Criteria

Associate’s degree required.
OR
One (1) year of teaching professionally.
OR
Eighteen (18) months of experience in direct patient care service.

Eighteen Months Of Experience In Training Work Preferred.

Teaching in adult education is preferred.

Additional Information

Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aid, Medication Aide and Employee Misconduct, List of Excluded Individuals/Entities (LEIE). Males between the ages of 18-25 must be registered with the Selective Service.
All applicants must be at least 18 years of age to be considered for employment at a state-operated facility. Waco and Terrell Center for Youth applicants must be 21 years of age.
Flexibility in work hours may be required for this position. The position may be required to work overtime and/or extended hours.
Compliance with HHSC immunization policy and state hospital operating procedures related to immunizations is required. According to the Centers for Disease Control and Prevention, healthcare workers are considered to be at significant risk for acquiring or transmitting hepatitis B, measles, mumps, rubella, varicella (chicken pox), tetanus, diphtheria, pertussis (whooping cough), and influenza. All these diseases are vaccine preventable. As a result, state hospital policy requires employees be vaccinated according to their level of contact with individuals. In the event you choose to not be immunized for the influenza virus, you may be required to wear a mask and take other protective measures.
Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC .

Active Duty, Military, Reservists, Guardsmen, And Veterans

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks And Work Eligibility

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer

This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.