Training Coordinator

Animal Care Centers of NYC; New York (NY); Hybrid; USD 60,000 - 75,000; Full time

Job summary

Animal Care Centers of NYC is seeking a Training Coordinator to design and administer a comprehensive training program, ensuring compliance with local and state laws. The role drives staff development and maintains training records across the organization.

The position is hybrid, based at our NYC headquarters with occasional site visits. A background in HR and at least 1 year of experience are required, along with strong organizational skills and attention to detail.

Qualifications

• Bachelor’s degree in human resources or related field or equivalent applied experience with a high school diploma required.
• At least 1 year of previous experience in HR required.
• Ability to work independently with a high amount of personal accountability but also function seamlessly as a member of a team.
• Great time management and attention to detail.

Responsibilities

• Schedule, advertise, host, and record attendance for internal staff growth opportunities.
• Manage required trainings monthly and maintain up-to-date records of due dates, materials, and reminders.
• Ensure training records, certificates, and attendance are maintained.

Skills

HR experience

Training coordination

Time management

Independent worker

Education

Bachelor’s degree in HR or related field

High school diploma with experience

Tools

Microsoft Office

ADP Workforce Now

Job description

The working schedule for this position is Monday - Friday, 9AM -5:30PM with Saturday and Sunday off.

Who We Are

ACC is one of the nation’s largest open-admission animal shelters, whose mission is to End Animal Homelessness in NYC. We touch the lives of nearly 20,000 animals each year. ACC is more than an animal shelter; we are a resource to the community, always seeking ways to keep the human-animal bond intact. With a 90% placement rate, our progressive, life‑saving initiatives contribute to the successful placement of our animals.

We strive to find loving homes for homeless and abandoned cats, dogs, guinea pigs and rabbits, both by adopting animals directly to the public and by partnering with more than 200 dedicated animal placement organizations (our New Hope partners). We also help keep NYC communities safe and rescue animals in need, responding to emergencies that involve animals as well as keeping our doors open 24/7 for people and animals in need.

Summary

The Training Coordinator is responsible for the learning and development of Animal Care Centers of NYC’S staff. As ACC's Training Coordinator, you will play an integral role in creating and administering a comprehensive training program for our organization and ensuring compliance with both local and state laws.

Required Qualifications:

• Bachelor’s degree in human resources or related field or equivalent applied experience with a high school diploma required.
• At least 1 year of previous experience in HR required.
• Ability to work independently with a high amount of personal accountability but also function seamlessly as a member of a team.
• Great time management and attention to detail.

ACC values work/life balance and offers a generous paid‑time‑off (PTO) package that includes vacation time, birthdays off, personal days and sick pay. We also value physical and mental health by offering a great open access Cigna medical, dental and vision insurance at a low premium to our employees as well as 401K and Pension, Life Insurance. We also have on‑the‑job training for 2‑4 weeks, periodic all staff trainings to include safety, DEI, cross training, and other growth opportunities.

Because ACC is a nonprofit, employees may be eligible for loan forgiveness, cancellation, and/or consolidation under the Public Service Loan Forgiveness program (PSLF). Created under the College Cost Reduction and Access Act of 2007, PSLF allows borrowers who work full time for nonprofits and government agencies to have their outstanding debt forgiven tax‑free on Federal Direct Loans, after making 120 qualifying monthly payments under a qualifying repayment plan.

Please use this link for more details on our benefits package.

Essential Job Functions:

• Schedule, advertise, host, and record attendance for internal staff growth opportunities.
• Manage required trainings (annual harassment, NY Standards of Care Act, etc.) on a monthly basis including maintaining up to date records of who is due, distributing materials, sending reminders and following up with past due learners.
• Ensure training records, certificates, and attendance are accurately maintained.

Other Responsibilities:

• Help develop and maintain an annual training calendar based on organizational needs, required trainings, employee development opportunities, and management feedback.
• Coordinate with external training providers to schedule and deliver staff training programs.
• Maintain and oversee the organization’s e‑learning portal and ensure training content remains current.
• Schedule, advertise and host events in addition to training such as compassion fatigue group sessions, DEI, meetings, and other events offered to staff.
• Maintain an up‑to‑date e‑learning portal for all staff.
• Record trainings and edit recordings to share with staff in a monthly newsletter.
• Collect information, create and distribute a monthly all staff newsletter with all past and upcoming development opportunities.
• Solicit feedback on training activities, methods, and topics from participants as well as management.
• Monitor and respond to shared HR email boxes.
• Provide additional support to the onboarding coordinator.
• Assist with onboarding paperwork as needed.
• Conduct new hire onboarding and trainings as needed.
• Assist with administrative HR projects as needed.
• Other duties as assigned.

Preferred Qualifications:

• Experience with Microsoft office required experience with ADP Workforce Now preferred.

ACC has five locations across the 5 boroughs and a corporate headquarters in downtown Manhattan. This position is hybrid and is normally based in our headquarters working onsite 2 days a week and includes occasional visits to the other animal sheltering and offsite locations. When visiting shelter locations, employee may be exposed to odors or airborne particles including animal fur and toxic chemicals, and high levels of noise. Schedule subject to change based on operational need.

ACC offers many low‑cost services to pets and people in need. This includes compassionate end‑of‑life services for people who cannot afford to go to a private veterinary office but still want to provide a professional and peaceful transition for their beloved pet.

Reports to:

Recruitment and Training Manager

Overtime:

This is a non‑union position and is eligible for overtime.