Training Coordinator

Ultipro; Chicago (IL); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Paid vacation

Paid Sick Time

12 Paid Holidays

Medical

Vision

403(b) Plan

Life Insurance

Long-term Disability

Short-term Disability

Employee Assistance Program

Family medical leave

Job summary

Ultipro in Chicago, IL is seeking a Training Coordinator to develop, coordinate, and implement a comprehensive staff training and development program. You will ensure compliance with IDHS regulations, accreditation standards, and agency requirements while promoting quality services and staff preparedness.

Responsibilities include coordinating trainers for DSP core curriculum, CPR/First Aid, health & safety, and regulatory training; collaborating with managers to identify needs; and maintaining

Qualifications

• Bachelor's degree required in Education, Psychology, Social Work, Rehabilitation, or related field.
• Master's degree preferred.

Responsibilities

• Develops, coordinates, and implements a comprehensive staff training program.
• Coordinates trainers for core and regulatory training requirements.
• Designs and maintains training materials and resources.
• Maintains annual training calendars and documentation of training activities.

Skills

Staff training

Regulatory training

Adult learning

Training needs assessment

Education

Bachelor's degree in Education or related field

Master's degree preferred

Tools

Microsoft Teams

Zoom

Learning Management System

Job description

Job Category: Employment Community Support Services

Requisition Number: TRAIN001351

• Full-Time
• On-site
• Salary: $55,189 USD per year

Locations

Showing 1 location

Chicago, IL 60616, USA

Description

Basic Function:

Develops, coordinates, and implements a comprehensive staff training and development program in compliance with current IDHS regulations, accreditation standards, and agency requirements. Ensures staff receive timely and effective training that promotes quality services, health and safety, and compliance with legal and regulatory obligations. Conducts ongoing needs assessments and develops training initiatives that respond to evolving trends and organizational needs, ensuring staff remain current, knowledgeable, and well-prepared.

Reporting Relationship:

Reports To (Position Title): Director of Performance, Compliance and QA

Schedule and On-Call Responsibilities:

Monday – Friday 8 AM – 4 PM. On-site. On-call responsibilities are limited. Required to attend overnight conferences and trainings.

• Coordinates and/or secures trainers for core and regulatory training requirements, including DSP core curriculum, CPR/First Aid, Health & Safety, Human Rights, Rule 50, Abuse/Neglect Prevention, Crisis Prevention/De-escalation, and Medication Administration.
• Collaborates with managers, directors, and supervisors to identify training needs and align training plans with agency goals, accreditation standards, and current IDHS requirements.
• Reviews assessment findings and applies them to design or adapt training programs that address identified gaps, strengthen staff competencies, and support continuous improvement.
• Designs and maintains training materials, manuals, and resources using adult learning principles and technology to support effective delivery.
• Establishes and maintains annual training calendars and schedules, ensuring timely communication to staff and supervisors.
• Ensures accurate documentation of training activities, including DSP Registry compliance, CEUs for licensed staff, and agency training transcripts.
• Monitors and reports training completion and compliance with state, federal, and agency requirements; prepares reports as requested.
• Provides technical assistance to QIDPs, Program Coordinators, and supervisors regarding training requirements and staff development.
• Trains staff and supervisors in effective onboarding, orientation, and on-the-job training methods.
• Evaluates training effectiveness through feedback, data review, and performance indicators, recommending improvements as needed.
• Participates in committees, planning sessions, and special projects related to training and staff development.
• Maintains knowledge current in the field, including, but not limited to, attendance at seminars, workshops, and professional affiliations.
• * Performs related duties as required or assigned.

Qualifications:

Education: Bachelor’s degree in Education, Psychology, Social Work, Rehabilitation, or related field required. Master’s degree preferred.

Experience: Minimum of two years in staff training, professional development, or human services. Experience with residential and/or day program settings and regulatory compliance strongly preferred.

Knowledge/Skills:

• Familiarity with IDHS Rules 115, 116, 119, 120 , Rule 50 (OIG Reporting) , and training standards for DSPs and QIDPs.
• Knowledge of accreditation and licensing requirements (BALC, BQM, DPH, HCBS Settings Rule).
• Ability to design and deliver effective training programs using adult learning methodologies.
• Strong skills in communication, organization, and evaluation of training outcomes.
• Proficiency in technology for training delivery (Microsoft Office, learning management systems, and virtual platforms such as Microsoft Teams or Zoom).

Additional Qualifications:

• Able to present a professional and positive image at internal and external trainings, meetings, and events.
• Willingness to foster cooperation and teamwork across departments through constructive communication.
• Commitment to supporting staff who provide services to individuals with intellectual and developmental disabilities (I/DD).
• Strong organizational skills with the ability to manage multiple priorities.
• Effective verbal and written communication skills.
• Proficiency in Microsoft Office and ability to use technology to support training delivery.

Compensation

55,189 Annually

• Paid vacation
• Paid Sick Time
• 12 Paid Holidays
• Medical
• Vision
• 403(b) Plan
• Life Insurance
• Long-term & short-term disability
• Employee assistance program (EAP)
• Family medical leave

Benefit options and eligibility vary by Fulltime and Part-time positions. Compensation within the posted salary range varies based on factors including, but not limited to, experience, skills, education, and performance at the time of the offer

Mental/Physical Demands:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Can deal with problems involving several concrete variables in standardized situations. Ability to read and comprehend instructions, correspondence, and memos. Ability to write correspondence. While performing the duties of this job, the employee is regularly required to stand and talk or hear. The employee is frequently required to walk, use hands to finger, handle, or feel, and reach with hands and arms. The employee must often lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Environmental Conditions:

The noise level in the work environment is usually moderate. Work is performed primarily inside, but it requires occasional exposure to outside weather conditions. Employees are occasionally exposed to moving machinery parts, such as floor cleaning equipment and a shrink wrap tunnel, and to fumes from cleaning products.

This description documents the general contents and requirements of the job. It should not be construed as an exhaustive statement of duties, responsibilities, or requirements. The principal duties and responsibilities are all essential job functions except those indicated with an asterisk (*). The abovementioned requirements represent the required knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions

Qualifications

Education

Required

Bachelors or better in Human Services or related field.

Experience

Preferred

2 years:

Minimum of two years in staff training, professional development, or human services. Experience with residential and/or day program settings and regulatory compliance strongly preferred.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.