Training & Capability Development Specialist

ABB Inc.; Washington; On-site; USD 101,000 - 161,000; Full time

Benefits offered by this job

401k plan

Health insurance

Paid holidays

Parental leave

Employee discount

Job summary

ABB is seeking a Training & Capability Development Specialist for US ELSE Commercial Operations to build and execute a comprehensive learning strategy that drives business transformation and workforce development. You will partner across the organization to create engaging programs empowering employees with knowledge, skills, and confidence to excel.

You will lead instructor-led, virtual, and self-paced learning, maintain SOPs, and manage onboarding and role-based development.

Qualifications

• Bachelor's degree in Business, Education, Organizational Development, Instructional Design, or related field.
• 5+ years of experience in learning & development, instructional design, training, or organizational capability building.
• Strong facilitation, content development, stakeholder engagement, and project management skills.
• Proficiency with Microsoft Office and experience creating professional training materials and documentation.
• Ability to translate complex processes and systems into clear, effective learning experiences.

Responsibilities

• Lead the development and execution of training and capability-building initiatives aligned with business transformation goals.
• Design, develop, and deliver instructor-led, virtual, and self-paced learning programs.
• Create training materials, job aids, assessments, and process documentation that support employee success.
• Partner with business leaders and subject matter experts to translate processes and systems into effective learning solutions.
• Develop and maintain SOPs, work instructions, and supporting documentation.
• Establish and manage onboarding, upskilling, and role-based development programs.
• Coordinate training schedules, communications, and learning events across the organization.
• Maintain training content and resources within the LMS.
• Monitor training participation, compliance, and effectiveness using learner and business performance metrics.
• Foster a culture of continuous learning, knowledge sharing, and professional development across US ELSE Services.

Skills

Facilitation

Content development

Stakeholder engagement

Project management

MS Office

Training materials

Education

Bachelor's degree in Business/ED/OD/ID

Tools

Salesforce training

Empower/CPQ platforms

Articulate Storyline

Camtasia

Adobe Captivate

AI-assisted content platforms

Job description

At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Business Excellence Manager

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

As a Training & Capability Development Specialist for US ELSE Commercial Operations, you will be responsible for building and executing a comprehensive learning strategy that supports business transformation, process adoption, and workforce development. Partnering across the organization, you will create engaging learning experiences and development programs that equip employees with the knowledge, skills, and confidence needed to excel. Success in this role will strengthen organizational capability, accelerate employee growth, and improve business outcomes.

Your Responsibilities:

• Lead the development and execution of training and capability-building initiatives aligned with business transformation goals.
• Design, develop, and deliver instructor-led, virtual, and self-paced learning programs.
• Create training materials, job aids, assessments, and process documentation that support employee success.
• Partner with business leaders and subject matter experts to translate processes and systems into effective learning solutions.
• Develop and maintain standard operating procedures (SOPs), work instructions, and supporting documentation.
• Establish and manage onboarding, upskilling, and role-based development programs.
• Coordinate training schedules, communications, and learning events across the organization.
• Maintain training content and resources within the Learning Management System (LMS).
• Monitor training participation, compliance, and effectiveness using learner and business performance metrics.
• Foster a culture of continuous learning, knowledge sharing, and professional development across US ELSE Services.

Your Background:

• Bachelor's degree in Business, Education, Organizational Development, Instructional Design, or a related field.
• 5+ years of experience in learning & development, instructional design, training, or organizational capability building.
• Strong skills in facilitation, content development, stakeholder engagement, and project management.
• Proficiency with Microsoft Office and experience creating professional training materials and documentation.
• Ability to translate complex processes and systems into clear, effective learning experiences.

Preferred Qualifications:

• Experience developing or delivering Salesforce training and knowledge of Salesforce configuration, workflows, and best practices.
• Experience with Empower or comparable quoting, proposal, commercial workflow, or configure price-quote (CPQ) platforms.
• Experience designing competency models, role-based learning pathways, capability frameworks, and career development structures.
• Experience supporting commercial operations, sales operations, proposal management, order management, or contract management functions.
• Experience with modern digital learning tools such as Articulate Storyline, Camtasia, Adobe Captivate, or AI-assisted content development platforms.
• Experience in business transformation, process improvement, or change management programs.
• Knowledge of Empower, ABB systems, or industrial/electrical services industry context.

More About Us:

What's in it for you

We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

ABB is an Equal Employment Opportunity and Affirmitive Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and Affirmitive Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to [e-mail]. Resumes and applications will not be accepted in this manner.

While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $100,500 and $160,800 annually and is eligible for a short-term incentive plan/annual bonus.

ABB Benefit Summary for eligible US employees

Go to myBenefitsABB.com and click on "Candidate/Guest" to learn more

Health, Life & Disability

• Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
• Choice between two dental plan options: Core and Core Plus
• Vision benefit
• Company paid life insurance (2X base pay)
• Company paid AD&D (1X base pay)
• Voluntary life and AD&D - 100% employee paid up to maximums
• Short Term Disability - up to 26 weeks - Company paid
• Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay.
• Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
• Parental Leave - up to 6 weeks
• Employee Assistance Program
• Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
• Employee discount program

Retirement

• 401k Savings Plan with Company Contributions
• Employee Stock Acquisition Plan (ESAP)

Time off

ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.