Training and Development Specialist

Baker Distributing Company; Jacksonville (FL); On-site; USD 50,000 - 70,000; Full time

Job summary

Baker Distributing Company is seeking a Training and Development Specialist to design, develop, and deliver high-quality training that enhances employee performance. You will organize employee development events and support a full range of learning activities.

The role emphasizes instructional design, engaging learning experiences, and translating complex information into accessible training.

Qualifications

• High School Diploma or GED required; Bachelor’s preferred.
• Certification (CPF) a plus; LMS and development experience recommended.
• Familiarity with e-learning platforms and practices; ADDIE knowledge a plus.
• 1–2 years facilitating training/workshops preferred.
• Proficient with MS Office and collaboration tools like Teams/SharePoint.

Responsibilities

• Facilitate and deliver live training sessions, workshops, and on-demand programs.
• Lead interactive learning experiences and manage group dynamics.
• Create an inclusive learning environment encouraging participation.
• Assess learner comprehension and adjust delivery in real time.
• Support end-user access to the Learning Management System.
• Ensure LMS performance aligns with business needs.
• Collaborate with stakeholders to identify training needs.
• Design and develop criterion-based training assessments.
• Collect feedback to improve training effectiveness.
• Maintain training documentation and files.
• Assist with audits of training records.
• Deliver and process enrollments of e-learning courses.
• Design learning solutions using instructional design methodologies.
• Support training needs analysis for new and existing employees.
• Coordinate and schedule virtual vendor training sessions.

Skills

Adult learning principles

Live facilitation

Interpersonal skills

Public speaking

Multitasking

Organizational skills

Diversity & inclusion

Problem solving

Autonomy

Education

High School Diploma or GED

Bachelor's degree preferred

Professional certification (CPF) a plus

1–3 years LMS/dev experience

2 years training facilitation

Tools

Learning Management System (LMS)

Microsoft Office (Excel, Teams, SharePoint)

Adobe Acrobat Pro

Adobe Captivate

Job description

The Training and Development Specialist is responsible for designing, developing, and delivering high-quality training programs that enhance employee performance and drive organizational success. This position plans, organizes, and deploys employee development and training events while supporting the department in a comprehensive range of learning and development activities.

In this role, the candidate should be passionate about helping people learn and grow. Excellent communication skills, instructional design expertise, and the ability to translate complex information into engaging learning experiences are essential.

Essential Duties/Accountabilities

• Facilitate and deliver live training sessions, workshops, and on-demand programs using recognized training techniques and tools
• Lead interactive learning experiences and manage group dynamics to optimize learner engagement and knowledge retention
• Create a positive and inclusive learning environment that encourages participation and questions from diverse learners
• Assess learner comprehension during facilitation and adjust delivery methods in real-time to meet diverse learning needs
• Assist employees with access and end-user support to the company-wide Learning Management System
• Ensure that the operational performance of the Learning Management System is on track to achieve business needs
• Partner with internal stakeholders regarding employee training needs
• Designs and develops criterion-based training assessments
• Assesses feedback from learners to evaluate and improve the effectiveness of training
• Maintain training documentation and files
• Assist with internal/external audits of training documentation
• Deliver and administer enrollments of e-learning courses
• Analyze, design,and produce learning solutions using instructional design methodology
• Assist/supportthe training needs assessment process for new and existing employees
• Partner with other areas and provide learning history requests
• Develop training aids such as presentation materials, handouts, and workbooks
• Stay current on training design and methodologies
• Assist with organizing, coordinating, and scheduling virtual vendor training sessions
• Other duties as assigned

Required Education and Experience

• High School Diploma or GEDrequired. Bachelor's degreepreferred.
• Minimum ofonetothreeyears of learning management and development and/or project management experience thatdemonstratesyour ability to perform
• Professional certification (e.g.,CPF) is a plus
• Current knowledge of effective learning and development methods; the ADDIE model is a plus
• One to two years of experience facilitating training or workshops preferred
• Familiarity with e-learning platforms and practices
• Proficient in Learning Management Systems (LMS),Microsoft Office applications (e.g., Excel, Teams, SharePoint, etc.) Adobe Acrobat Pro and Adobe Captivate
• Ability tobuild rapport with employees and vendors.

Skills

• Ability to apply adult learning principles in training design, presentation, teaching,and evaluation methods
• Strong live facilitation and public speaking skills
• Ability to apply effective interpersonal, verbal, and written communication skills
• Ability to thrive in a fast-paced, constantly changing environment
• Strong ability tomultitaskand deliver on deadline
• Able to maintain up-to-date knowledge inthearea of practice
• Strong organization skills and ability to prioritize and manage multiple tasks
• Ability to work withadiverse population base
• Ability to analyze and solve problems
• Ability to work autonomously with initiative

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.Reasonableaccommodationsmay be made to enable individuals with disabilities to perform the essential functions of the job.
• Required to position self to access equipment by standing,sitting,orwalking, climbing, kneeling, crouching, or crawling.
• Operates computer and telephone equipmentfor extended periods of time.
• Visual acuity is required to perform essential job functions such as reading labels, inspecting equipment, monitoring inventory, and operating machinery.Tasks may involve close vision, distance vision, color differentiation, peripheral awareness, depth perception, and visual focus.

Travel

• This positionmay have occasional traveloutside the local area and overnight.