Training

Parsippany NJ; Parsippany-Troy Hills (NJ); On-site; USD 26,174 - 31,684; Full time

Benefits offered by this job

Dental insurance

Medical insurance

Vision insurance

401k matching

Flexible schedules

Weekly pay including paid training

Job summary

Jersey Mike's MC Branded in Parsippany NJ is seeking a Shift Leader to oversee store operations. This exciting role involves managing cash, resolving conflicts, and ensuring smooth operation during shifts.

The ideal candidate will embody our core values and be committed to providing excellent customer service, ideally having some prior experience in the Quick Service Restaurant (QSR) industry. We offer benefits such as health insurance for qualifying team members and very competitive pay rates.

Qualifications

• Experience in QSR preferred but not required.
• Ability to symbolize core values: Give, Build Great Relationships, Have Fun.

Responsibilities

• Provide direction and feedback to workers during shifts.
• Ensure health and safety standards are followed.
• Address customer and employee complaints.

Skills

Customer service

Leadership

Conflict resolution

Training

Job description

About the Role

Become a Shift Leader of Jersey Mike's MC Branded, a vibrant organization! Grab hold of our powerful positive energy with a Jersey Mike’s ready-to-take-off career that is fun, fulfilling and rewarding! We are a fast-growing Franchise Group opening stores throughout Morris, Monmouth, and Mercer Counties with opportunities for future Assistant Managers, and General Managers.

At Jersey Mike's we set ourselves apart from fast food restaurants by providing our customers with the most enjoyable & satisfying dining experience possible through our authentic sub sandwiches and unparalleled customer service. It all starts with a winning team of individuals with positive attitudes who are fun, personable, diligent, energetic, and eager to learn. If you already possess these attributes and can commit to improving upon them, then we would love to talk to YOU!

All new hires are brought on as trainees and put through an expedited training system to prepare for the role. We are looking for Shift Leaders to oversee operations and workers during scheduled shifts. Shift Leader responsibilities include: Executing rushes, managing cash, resolving conflicts, and checking equipment. Ultimately, shift leaders will ensure that all aspects of the shift run smoothly and effectively. If you’re a leader who is committed to quality service and has experience in our industry, we’d like to meet you.

Qualifications

• Symbolize our Core Values - Give, Build Great Relationships, Have Fun, Have a Desire for Growth, Be reliable.
• Desire to impact others.
• QSR experience preferred but not required.

Benefits

• We offer Dental, Medical and Vision insurance for those team member’s working 30 hours or more weekly.
• Weekly Pay including paid training.
• Flexible schedules: Full/Part Time, Day/ Night Shifts.
• Career advancement opportunities.
• 401k matching.
• We offer benefits for those team member’s working 30 hours and over and very competitive pay ($19-23 per hour including tips.)

Responsibilities

• Provide direction and feedback to workers during shifts.
• Train and coach new employees.
• Inspect equipment and communicate the need for repairs or replacements to management.
• Check cash drawers and prepare bank deposits.
• Ensure health and safety standards are followed.
• Address customer and employee complaints.
• Resolve conflicts between workers.
• Foster and maintain a positive work environment.

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