Trainer - Titan

Locke Solutions; Houston (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading building materials firm in Houston is seeking a Titan Trainer to enhance employee engagement with their ERP system, Titan. In this full-time role, you will coach employees, help them use Titan effectively, and ensure smooth transitions during new company acquisitions. Ideal candidates will possess ERP experience and a passion for teaching. Join a company that values innovation and employee satisfaction.

Qualifications

• 3+ years of experience in ERP training, business systems, or operations support.
• Strong communication and presentation skills—able to make complex ideas simple.
• Proficiency with ERP systems (Titan preferred).
• Strong problem-solving and process improvement mindset.
• Comfortable leading training sessions for groups or one-on-one.
• Ability to travel occasionally.

Responsibilities

• Coach and train employees to use Titan effectively.
• Help managers pull meaningful reports.
• Spot and fix training gaps in Titan usage.
• Create standard playbooks and training materials.
• Integrate new teams into Titan during acquisitions.
• Advocate for user feedback to improve Titan.

Skills

Teaching and coaching

Problem-solving

Strong communication

Tools

ERP systems (Titan preferred)

SAP

Oracle

Microsoft Dynamics

Job description

Role Summary / Purpose

At Locke, we don’t hire people to just use systems, we hire people to master them and help everyone else get better. Our ERP system, Titan, is the backbone of how we deliver for customers and keep life easier for employees. We’re looking for a Titan Trainer, part coach, part detective, part cheerleader, to help our employees actually enjoy using Titan, reduce the everyday frustrations, and make their jobs smoother. You’ll be the one who says, “There’s a better way,” and then shows us what that better way looks like. And when we acquire new companies, you’ll be on the front lines making sure they feel at home in Titan too.

What You’ll Do

• Coach & Train: Work shoulder-to-shoulder with frontline employees so they can use Titan without headaches, mistakes, or wasted time.
• Enable Managers: Help leaders pull meaningful reports and data so they can make smarter, faster decisions.
• Spot the Gaps: Notice when Titan is slowing people down, and work with our Business Excellence team to fix it before it becomes a bad habit.
• Standardize & Simplify: Create playbooks, cheat sheets, and training that make Titan usage consistent across Locke.
• Lead Integrations: Bring newly acquired teams into Titan with confidence, patience, and maybe even a little humor.
• Be the Advocate: Champion Titan, collect user feedback, and be the voice of “let’s make this easier.”

Who You Are

• You love teaching and coaching people (and you’re patient when the 5th person in a row asks the same question).
• You can spot a messy process a mile away and instinctively think, “We can fix that.”
• You’re just as comfortable talking to a plant operator on the floor as you are to a manager in an office.
• You like systems, but more importantly, you like helping people trust systems.
• ERP experience is great. Titan experience is a bonus. But what matters most is your ability to learn fast and explain simply.

Why This Role Matters

Because when people feel confident in their tools, they do their jobs better. That means fewer mistakes, less stress, happier customers, and smoother growth for Locke. This isn’t a role for someone who just wants to sit in a cubicle and write training manuals. It’s a role for someone who likes to get in the trenches, teach by doing, and celebrate wins along the way.

SUCCESSFUL RESULTS

• Fewer mistakes and rework tied to Titan usage.
• Higher employee satisfaction and confidence in the system.
• Standardized reporting across departments.
• Smooth ERP transitions for acquisitions.

Requirements

• 3+ years of experience in ERP training, business systems, or operations support.
• Strong communication and presentation skills—able to make complex ideas simple.
• Proficiency with ERP systems (Titan preferred, but SAP, Oracle, Microsoft Dynamics, or equivalent experience acceptable).
• Strong problem-solving and process improvement mindset.
• Comfortable leading training sessions for groups or one-on-one.
• Ability to travel occasionally to Locke’s facilities or new acquisition sites.

Why Join Locke Solutions?

At Locke Solutions, we are passionate about delivering exceptional customer service and fostering an empowering work environment. We embrace innovation, collaboration, and a commitment to excellence. Join us and be a part of a company that values its employees and is dedicated to making a meaningful impact in our industry.

Job details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Education and Training
• Industries: Wholesale Building Materials