Trainer

Planet Fitness; Santa Paula (CA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Free Membership for self and one guest

Health, Dental and Vision Insurance

Dollars for Scholars Program

Advancement Opportunities

Job summary

Planet Fitness in Santa Paula, CA is seeking a team member to run the PE@PF group fitness program and assist members in achieving their fitness goals through simple workouts and equipment instruction.

You will conduct PE@PF sessions, guide members on proper form, promote class sign-ups, and manage bi-weekly exercise updates. Front desk tasks include member check-ins, tours, and account updates, with a focus on service and club cleanliness.

Qualifications

• Honesty and good work ethic.
• Strong communication and organizational skills.
• A passion for fitness and health.
• Punctuality and reliability are a must.
• Exceptional customer service skills; interact positively with members and co-workers.
• Strong listener with the ability to empathize and solve problems.
• Demonstrate diplomacy in all interactions.

Responsibilities

• Conduct and run the PE@PF program, including creating and following the schedule.
• Consult with members regarding fitness goals and instruct proper equipment use.
• Promote PE@PF class sign-ups with creative approaches.
• Create bi-weekly exercise updates.
• Meet class requirements based on club size and member traffic.
• Front desk duties: answer phones, check-in members, sign-ups, tours, update information.
• Respond to member questions and escalate to Team Lead/Manager as needed.
• Maintain cleanliness and appearance of the club.

Skills

Strong communication

Organizational skills

Customer service

Passion for fitness

Punctuality

Empathy and problem solving

Diplomacy in interactions

Education

Completed fitness trainer certification

Job description

Job Details

• Job Location: Santa Paula SP - Santa Paula, CA 93060
• Position Type: Full-Time/Part-Time
• Salary Range: $17.15 - $17.15 Hourly
• Job Category: Customer Service

Job Summary

Responsible for running the Planet Fitness group fitness program (PE@PF). This includes assisting new members in the achievement of their fitness goals by designing a simple workout program and instructing them on the proper use of equipment.

Essential Duties and Responsibilities

• Conduct and run the Planet Fitness PE@PF program, including creating and following the schedule.
• Consult with members regarding their fitness goals and instruct them on how to use the equipment properly and safely.
• Creating creative and unique ways to promote PE@PF class sign-ups.
• Create bi-weekly updates consisting of a variety of exercises.
• Meet class requirements based on club size and member traffic.
• Assist in front desk related activities including:
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • Check members into the system.
  • New member sign-up.
  • Take potential members on tours.
  • Changing/updating member account information
• Respond to member questions and concerns in a timely and professional manner and elevate to Team Lead, MIT or Club Manager as needed.
• Help maintain the neatness/cleanliness of the club.
• Assist in cleanliness and appearance of club.

Benefits

• Dollars for Scholars Program
• Employee Appreciation Program
• Free Membership for self and one family member or friend
• Team Member Support Team
• Health, Dental and Vision Insurance
• Critical Illness Insurance
• Short Term Disability Insurance
• Accident Insurance
• Voluntary Life Insurance
• Pet Insurance
• HSA
• Advancement Opportunities

QualificationsMinimum Qualifications

• Honesty and good work ethic
• Strong communication and organizational skills
• A passion for fitness and health
• Punctuality and reliability are a must.
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
• Strong listener with the ability to empathize and problem solve.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.
• Completed fitness trainer certification.

Physical Demands

• Standing and walking at least 75% of the shift
• Talking in person or on the phone at least 75% of the shift
• Must be able to lift to 50 lbs. less than 30% of the time.