Trainer

FedEx Group; New Lenox (IL); On-site; USD 21,000 - 40,000; Full time

Benefits offered by this job

Competitive Pay

401(k) plan

Tuition reimbursement

Holiday pay

Medical benefits

Life Insurance

AD&D coverage

Disability insurance

Paid parental leave

Job summary

FedEx Supply Chain is seeking a Training & Onboarding Specialist to onboard, mentor, and train new hires on safety procedures, operational workflows, and powered equipment like forklifts. The role ensures compliance with OSHA and company SOPs, reviewing and revising training materials in collaboration with leadership.

You will provide initial and cross training, maintain training records, observe performance, and address skill gaps.

Qualifications

• High school diploma or GED required.
• Experience training and/or mentoring in a warehouse setting.
• Ability to clearly demonstrate processes and explain expectations to new employees.
• Strong communication skills with a patient, supportive coaching style.
• Attention to detail and commitment to consistent, repeatable training.
• Basic computer skills for training documentation and tracking.
• Customer service driven and a strong team player.

Responsibilities

• Provide effective initial training and cross training for employees, vendors and agency employees if applicable.
• Maintain accurate training records and update training materials as necessary to reflect current best practices.
• Observe trainee performance and provide real-time coaching and constructive feedback.
• Identify skill gaps and elevate training or performance concerns to Leadership.
• Support retraining, refresher training, and cross-training as needed due to process or quality changes.
• Support continuous improvement initiatives related to training consistency and workforce readiness.
• Act as a mentor to new employees, fostering a positive, safety-conscious work culture.
• All other related duties as assigned.

Skills

Training & mentoring

Warehouse experience

Effective communication

Attention to detail

Education

High school diploma or GED

Tools

Training records software

Job description

Shift

Monday - Friday - 1st Shift (Day)

General Summary

The Trainer is responsible for onboarding, mentoring, and training new hires on safety procedures, operational workflows, and powered equipment operation, such as forklifts, to ensure efficiency and compliance with OSHA and company SOPs. Review and analyze work instructions, training materials and work with leadership on any necessary revisions.

Primary Responsibilities

• Provide effective initial training and cross training for employees, vendors and agency employees if applicable
• Maintain accurate training records and update training materials as necessary to reflect current best practices
• Observe trainee performance and provide real‑time coaching and constructive feedback
• Identify skill gaps and elevate training or performance concerns to Leadership
• Support retraining, refresher training, and cross‑training as needed due to process or quality changes
• Support continuous improvement initiatives related to training consistency and workforce readiness
• Act as a mentor to new employees, fostering a positive, safety-conscious work culture.
• Support continuous improvement initiatives related to training consistency and workforce readiness
• All other related duties as assigned.

Required Qualifications & Experience:

• High school diploma or GED
• Prior experience training and/or mentoring employees in a warehouse setting
• Ability to clearly demonstrate processes and explain expectations to new employees
• Strong communication skills with a patient, supportive coaching style
• Attention to detail and commitment to consistent, repeatable training
• Basic computer skills for training documentation and tracking
• Customer service driven.
• Strong team player.

Requirements, Perks, and Benefits (US-Non-Exempt) Physical/Cognitive Requirements (with or without accommodation)

• Ability to follow policies and
• Ability to read, write and interpret
• Ability to add, subtract, multiply and
• Ability to use hands to finger, handle, or
• Ability to sit/walk/stand for duration of shift
• Must possess visual acuity to perform essential job
• Ability to conduct physical tasks with a full range of motion throughout the warehouse
• Ability to lift/carry items up to 50 pounds

Equal Opportunity Employer

FedEx Supply Chain, Inc., is an Equal Opportunity Employer including, Vets/Disability.

• Know your Rights
• Pay Transparency
  • Family and Medical Leave Act (FMLA)
  • Employee Polygraph Protection Act

E-Verify Program Participant:

Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only).

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)

FedEx Supply Chain is committed to providing access, equal opportunity, and reasonable accommodation for qualified individuals with disabilities in its application procedures, hiring, and other terms and conditions of employment. To request a reasonable accommodation, please

contact [e-mail]

Perks and Benefits at FedEx Supply Chain (FSC):

• Competitive Pay: FedEx Supply Chain offers competitive hourly rates depending on your location and
• 401(k) plan with company match after 1 year
• Tuition reimbursement program
• Holiday pay and accrued paid time off programs offering both Vacation and PTO
• Medical, dental, vision and voluntary benefits available on day one
• Basic life Insurance
• Basic AD&D coverage
• Supplemental Life and Supplemental AD&D
• Short-Term and Long-Term Disability coverage for full time employees following 180 days of
• Paid parental leave for both moms and dads
• Paid bereavement and jury duty

Note: Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, education/training, and a candidate's work experience.

Job Disclaimer (US)

Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. The Company reserves the right to modify duties or assign additional responsibilities as necessary to meet business needs.

Pay Range

USD $15.38 - USD $29.19

Pay Transparency

In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.