Trainer

Planet Fitness - Baseline Fitness; Birmingham (AL); On-site; USD 26,000 - 36,000; Part time

Benefits offered by this job

Free Black Card membership

Dollars for Scholars Program

Employee Appreciation Program

Health, Dental and Vision Insurance

HSA

Job summary

Planet Fitness Baseline Fitness is seeking a dedicated team member to run the PE@PF group fitness program. You will guide members toward their goals by designing simple workouts and instructing safe equipment use.

You will promote class sign-ups, provide bi-weekly exercise updates, and ensure class schedules meet demand. The role includes front desk duties and maintaining a welcoming club environment.

Qualifications

• Completed fitness trainer certification.
• Exceptional customer service skills; interact professionally with members and co-workers.
• Strong listening, empathy and problem-solving abilities.
• Demonstrate diplomacy in all interactions and maintain appropriate behavior and language.
• Honesty and good work ethic; punctual and reliable.

Responsibilities

• Run the Planet Fitness PE@PF program and create the schedule.
• Counsel members on fitness goals and proper equipment use.
• Promote PE@PF class sign-ups with creative outreach.
• Prepare bi-weekly exercise updates and track class attendance.
• Meet class requirements based on club size and traffic.
• Assist front desk tasks: greet callers, check-in members and sign-ups, tours.
• Update member accounts and respond to questions promptly.
• Help maintain club cleanliness and appearance.

Skills

Customer service

Communication

Organization

Problem solving

Empathy

Diplomacy

Punctuality

Reliability

Education

Fitness trainer certification

Job description

Job SummaryResponsible for running the Planet Fitness group fitness program (PE@PF). This includes assisting new members in the achievement of their fitness goals by designing a simple workout program and instructing them on the proper use of equipment.Essential Duties and ResponsibilitiesConduct and run the Planet Fitness PE@PF program, including creating and following the schedule.Consult with members regarding their fitness goals and instruct them on how to use the equipment properly and safely.Creating creative and unique ways to promote PE@PF class sign-ups.Create bi-weekly updates consisting of a variety of exercises.Meet class requirements based on club size and member traffic.Assist in front desk related activities including:Answer phones in a friendly manner and assist callers with a variety of questions.Check members into the system.New member sign-up.Take potential members on tours.Changing/updating member account informationRespond to member questions and concerns in a timely and professional manner and elevate to Team Lead, MIT or Club Manager as needed.Help maintain the neatness/cleanliness of the club.Assist in cleanliness and appearance of club.BenefitsDollars for Scholars ProgramEmployee Appreciation ProgramFree Membership for self and one family member or friendTeam Member Support TeamHealth, Dental and Vision InsuranceCritical Illness InsuranceShort Term Disability InsuranceAccident InsuranceVoluntary Life InsurancePet InsuranceHSAAdvancement OpportunitiesMinimum QualificationsHonesty and good work ethicStrong communication and organizational skillsA passion for fitness and healthPunctuality and reliability are a must.Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.Strong listener with the ability to empathize and problem solve.Demonstrate diplomacy in all interactions while using appropriate behavior and language.Completed fitness trainer certification.Physical DemandsStanding and walking at least 75% of the shiftTalking in person or on the phone at least 75% of the shiftMust be able to lift to 50 lbs. less than 30% of the time.