Trail Runner

Hotel Equities; Ottawa (IL); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Paid Vacation

Same-day pay

Employee Assistance Program

Career Growth Opportunities

Reduced Room Rates

Third Party Perks

Job summary

Hotel Equities is seeking a friendly Trail Runner to support hotel operations and deliver exceptional guest service. The position involves cleaning cabins and common areas to ensure a pleasant guest experience, including sweeping, mopping, dusting, and routine maintenance.

The role requires physical work, shift flexibility, and ability to work with minimal supervision. The company offers a benefits package and opportunities for career growth.

Qualifications

• Experience with industrial cleaning equipment and products.
• Good physical health and stamina.
• Flexibility to work in shifts.
• Ability to work with little or no supervision while meeting high-performance standards.
• Excellent organization skills.
• Ability to follow instructions.
• High school diploma is a plus.

Responsibilities

• Prep the cabin interiors by removing trash, stripping linens, and restocking provisions.
• Clean and stage outdoor cabin spaces and lounge areas for guests.
• Address guest concerns or suggestions and refer to management when appropriate.
• May collect waste or contaminated materials for disposal.
• Operate and maintain cleaning equipment per departmental standards.

Skills

Industrial cleaning equipment

Physical health

Shifts flexibility

Little supervision

Organization skills

Following instructions

High school diploma a plus

Education

High school diploma or equivalent

Job description

Pay Range

Starting from USD $16.00/Hr.

Job Description

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is seeking a friendly, service-oriented Trail Runner to join our team.

If you're passionate about hospitality, take pride in your work, and enjoy creating positive experiences for guests and associates, we'd love to meet you. As Trail Runner, you'll play an important role in supporting hotel operations, delivering exceptional service, and helping our team achieve its operational and business goals.

Job Purpose:

This Position provides excellent guest service and cleaning services such as sweeping, mopping, dusting, vacuuming, washing walls, windows and mirrors, etc. in cabins and common areas. Ultimately, you will ensure a pleasant and comfortable experience for our guests during their stay with us.

Responsibilities

• Prep the cabin interiors to be cleaned by removing all trash, stripping all linens, and re-stocking cabin provisions.


• Ensure every cabin’s outdoor space is perfectly staged for every guest by cleaning and staging the lounge area (fire pit, campfire kit, Adirondack chairs, and picnic table), cleaning the cabin exteriors (windows, hitch, and wheels), and by removing all trash.


• Responds to guest concerns, complaints or suggestions appropriately, refers them to management in support of providing superior guest service.


• May gather waste and/or contaminated materials for disposal. Assigned areas of the Outpost may include cabins, trails, and common areas.


• Properly uses and maintains assigned equipment and supplies to departmental specifications, including vacuums, chemicals and cleaning aids

Skills

Work experience as a Trail Runner or Houseman/Houseperson is encouraged, but not required

• Experience with industrial cleaning equipment and products


• Good physical health and stamina


• Flexibility to work in shifts


• Ability to work with little or no supervision while meeting high-performance standards


• Excellent organization skills


• Ability to follow instructions


• High school diploma is a plus

This is the perfect job for someone who enjoys the outdoors, likes to clean, has an impeccable eye for detail, and thrives in a self-directed work situation. This position involves continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 25-50 pounds. We look for flexibility with workdays and hours, including working weekends and holidays.

Amazing Benefits At A Glance:

• Team Driven and Values Based Culture


• Medical/Dental/Vision


• Paid Vacation


• Same-day pay available


• Employee Assistance Program


• Career Growth Opportunities/ Manager Training Program


• Reduced Room Rates throughout the portfolio


• Third Party Perks (Movie Tickets, Attractions, Other)

Full - Time Benefits:

• 401(k)


• 401(k) matching


• Flexible spending account


• Health insurance


• Vision insurance


• Dental insurance


• Health savings account


• Life insurance


• Paid time off


• Employee Assistance Program


• Employee discount program


• Flexible schedule


• Professional development assistance


• Referral program


• Retirement plan


• Hotel Discounts - Employee Rates


• Same Day Pay

Why Hotel Equities?

At Hotel Equities, we believe hospitality begins with people. Our award-winning culture is built on integrity, accountability, service, and leadership. We empower our associates to grow professionally while delivering exceptional experiences for our guests and outstanding results for our owners.

Whether you're beginning your hospitality career or bringing years of industry experience, you'll find opportunities to grow your career with one of the hospitality industry's most respected management companies.

Hotel Equities is an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive workplace where every associate is respected, valued, and empowered to succeed.

Transparency matters, which is why Hotel Equities is committed to 100% wage transparency for all open positions. Explore opportunities across our diverse portfolio and discover where your hospitality career can grow with us.

Please note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with this position. Responsibilities may evolve based on business needs.