TRAFFIC DIRECTOR

Ace Parking; Santa Clara (CA); On-site; USD 28,000 - 30,000; Full time

Job summary

Ace Parking is seeking a Parking Attendant in Santa Clara, CA, to manage traffic flow and guide drivers to open spots. You will greet guests, answer questions, and help ensure smooth operations across shifts.

Responsibilities include directing vehicles, handling customer inquiries, and reporting maintenance issues, while maintaining a friendly, professional demeanor and a strong team orientation.

Qualifications

• High school diploma or equivalent.
• Excellent communication and interpersonal skills.
• Ability to remain calm and effective in high‑pressure situations.
• Excellent problem‑solving and decision‑making abilities.
• Attention to detail and organization.
• Physical ability to move quickly and lift heavy items (up to 50 lbs.)

Responsibilities

• Direct drivers to open parking spots and manage the flow of traffic.
• Assist with traffic control and greet guests warmly.
• Assist customers with questions or concerns in a calm, professional manner.
• Report maintenance or security issues to appropriate personnel.
• Foster a collaborative and supportive team environment and deliver excellent guest service.

Skills

Communication skills

Interpersonal skills

Calm under pressure

Problem solving

Attention to detail

Physical work

Education

High school diploma or equivalent

Job description

Compensation Range: $20.00 - $22.00 per hour

• Saturdays and Sundays: 6:00am-2:00pm or 2:00pm-10:00pm
• Monday through Friday: 6:00am-2:00pm or 2:00pm-10:00pm

About Us:

One of the reasons why we are the nation’s leading parking management expert is because we recognize that “people” are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 75 years, we understand what it means to earn “Every Thank You,” which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies.

Culture:

We have a strong, distinctive culture – a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision‑making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely.

About the Position:

In this role, you will have the opportunity to lead and manage all traffic‑related tasks while ensuring the smooth flow of vehicles in and out of our facilities. You will play a key role in optimizing our transportation processes and enhancing the overall efficiency of our operations.

Accountability

• Direct drivers to open parking spots and manage the flow of traffic.
• Assist with traffic control.

Communication

• Greet guests warmly and professionally, establishing a positive first impression.
• Assist customers with any questions or concerns they may have and handle any issues in a calm and professional manner.
• Report any maintenance or security issues to the appropriate personnel.

Family

Foster a collaborative and supportive team environment, treating colleagues as an extension of your work family.

Exceptional Service

• Greet customers and direct them to available parking spaces.
• Provide outstanding customer service by promptly assisting guests with their parking needs and answering any questions or concerns.
• Exhibit a friendly and courteous demeanor, always willing to go the extra mile to meet guest expectations.

Profitability

• Report any maintenance issues or equipment malfunctions promptly to minimize downtime.

About YOU:

If you have a passion for logistics and thrive in a fast‑paced environment, we would love to hear from you.

To work at our company, you should possess the following experience and attributes:

• High school diploma or equivalent.
• Excellent communication and interpersonal skills.
• Ability to remain calm and effective in high‑pressure situations.
• Excellent problem‑solving and decision‑making abilities.
• Attention to detail and organization.
• Physical ability to move quickly and lift heavy items (up to 50 lbs.)

What We Can Offer You for All Your Hard Work:

• Compensation Range: $20.00 - $22.00 per hour

ACE Parking is an Affiant Federal Contractor and Equal Opportunity Employer that encourages applicants who are Protected Veterans of the U.S. Armed Forces, Individuals with Disabilities, Women, and Minorities to apply (EEO/M/F/V/D)

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.