Traffic Clerk

Deutsche Post DHL Group; Fontana (CA); On-site; USD 48,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

PTO including holidays

401(k) with company match

Tuition reimbursement

Training and career advancement

Job summary

Deutsche Post DHL Group, through DHL Supply Chain, is seeking a Third shift Traffic Clerk in Fontana, CA. You will schedule truck deliveries and pickups, coordinate drivers and equipment, and ensure timely, accurate shipping and receiving documentation.

This role requires attention to detail, regulatory compliance, and strong communication with carriers, warehouse staff, and customer service. The shift is 8:00pm–4:30am, Thursday–Monday, with a $1.00 differential and $22.50 per hour base pay.

Qualifications

• 1 year experience or more in a shipping/receiving environment.
• Forklift/Reach Truck experience preferred (minimum 6 months).
• Strong attention to detail and accuracy in documentation and records.
• Knowledge of shipping regulations and GDP/SOP processes is a plus.
• Ability to communicate clearly with carriers, warehouse staff, and customers.

Responsibilities

• Schedule inbound and outbound freight to align with warehouse operations and capacity.
• Ensure accuracy of shipping/receiving documents (BOL, packing slips, etc.).
• Coordinate truck deliveries and pickups with drivers and trucking firms.
• Maintain logs and records in WMS/TMS and customer platforms.
• Support audits with accurate shipping and transportation records.

Skills

Customer focus

Attention to detail

Regulatory compliance

Problem solving

Teamwork and collaboration

Communication skills

Time management

Data accuracy

Accountability

Continuous improvement

Education

High school diploma or equivalent

Job description

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world’s most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us.

The core responsibilities of this role include: Process inbound and outbound shipping documentation, including bills of lading (BOLs), packing slips, manifests, and carrier paperwork.
Schedule carrier appointments and coordinate transportation activities for inbound and outbound shipments. Verify shipment information for accuracy and completeness before shipment release.
Monitor shipment status and communicate delays, exceptions, or service failures to appropriate stakeholders. Enter and maintain transportation and inventory records within Warehouse Management Systems (WMS), Transportation Management Systems (TMS), and customer platforms. Maintain accurate logs, reports, and documentation to support regulatory and customer requirements. Support temperature-sensitive and controlled-environment shipments in accordance with Life Sciences quality standards. Ensure compliance with DHL Standard Operating Procedures (SOPs), work instructions, GDP requirements, and customer-specific procedures. Investigate and resolve shipping discrepancies, documentation errors, and transportation exceptions. Communicate effectively with carriers, warehouse personnel, quality teams, customer service representatives, and customers. Assist with inventory reconciliation activities related to transportation transactions. Generate operational reports and performance metrics as required. Support internal and external audits by providing accurate shipping and transportation records. Maintain confidentiality and security of customer products and data.

Position: Third shift Traffic Clerk
Shift: 8:00pm –; 4:30am, Thursday-Monday
Pay: $22.50 per hour with a $1.00 shift differential incentive for third shift

In addition to the general job description above, the ideal candidate will also possess the following skills and/or experience:

• - A minimum of 6 months operating forklift or Reach Truck.
• - Customer Focus
• - Attention to Detail
• - Regulatory Compliance
• - Problem Solving
• - Teamwork and Collaboration
• - Communication Skills
• - Time Management
• - Data Accuracy
• - Accountability
• - Continuous Improvement

Be part of the world’s largest logistics company! DHL Supply Chain has been certified as a Great Place to Work® in the US and Canada! Our excellent benefits packages includes:

• - Affordable medical, dental, and vision coverage available beginning on your 30th day
• - PTO program for all associates, including paid holidays and vacation
• - 401(k) with generous company match
• - Tuition reimbursement program
• - Excellent training and career advancement opportunities

Grow your skills. Shape your world.

Role Purpose:

Responsible for scheduling truck deliveries and pick ups

Works closely with customer service, client representatives, and representatives and drivers of trucking firms to achieve and maintain high service levels

Coordinates drivers, equipment, and freight

Ensures that all shipping and receiving documents and functions are completed accurately and on time

Key Accountabilities:

• Schedule inbound and outbound freight to comply with warehouse operations and capacities.
• Meet or exceed all service and efficiency standards for shipping and receiving.
• Ensure accuracy of all shipping and receiving (B.O.L.) documents.
• Handle all customers and customer representatives at the dispatch window.
• Gather and maintain all data and records relative to shipping and receiving activities.
• Maintain legible and accurate records and logs as required.
• Assist in training new associates.
• Assist in maintaining facility security.
• Maintain the facility dock door control board to be accurate at all times.
• Conduct operations in a manner that promotes safety and report unsafe conditions that can’t be self -corrected to the warehouse supervisor.
• Maintain a clean, neat, and orderly work area in accordance with company standards of housekeeping.
• Conduct yourself in a polite and service oriented manner towards customer representatives and fellow associates.

Required Education and Experience:

• 1 year experience
• High School Diploma or Equivalent, preferred

Our Organization is an equal opportunity employer.

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