Traffic Attendant

Whitman Family Development, LLC; Town of Florida, Northern (NY, KY); Hybrid; USD 22,000 - 30,000; Full time

Job summary

Whitman Family Development, LLC is seeking a courteous Traffic Attendant to help guests at Bal Harbour Shops with parking access, directions, and general inquiries. You will collect payments, troubleshoot parking equipment, and ensure kiosks are stocked and running smoothly.

The role emphasizes professional representation in uniform, assisting security with traffic, and providing excellent service outdoors in a parking garage environment.

Qualifications

• Must have basic knowledge of parking technology.
• Must be able to do simple math.
• Must be fluent in English.

Responsibilities

• Collect parking payment when necessary.
• Troubleshoot parking equipment.
• Ensure parking kiosks have paper.
• Assist customers and mall employees with parking issues.
• Assist customers with questions or concerns regarding the center, including store locations, operating hours or driving directions.
• Assist security with traffic.
• Always maintain work area clean.
• Provide professional representation of the shops by wearing the required uniform (black sneakers/shoes and hat).

Skills

Parking technology basics

Simple math

Fluent English

Tools

Parking technology basics

Job description

Description

*Expected start date is 9/1 for Bal Harbour Shop expansion.

About Us

Whitman Family Development is a family-owned real estate company specializing in high-end retail, management, and leasing. The company owns and operates Bal Harbour Shops, a historic luxury shopping destination. Bal Harbour Shops is a global leader in the industry and is best known for its curated retail, as well as the emotional connection to its tenants and customers. For more information on Bal Harbour Shops, please visit https://www.balharbourshops.com/.

Position Summary

Under the supervision of the Parking Operations Supervisor, the Traffic Attendant’s primary function is to provide customers and guests visiting Bal Harbour Shops with excellent service and to assist them with any questions or concerns they may have, particularly as it relates to parking and accessing the shops.

Responsibilities

• Collect parking payment when necessary.
• Troubleshoot parking equipment.
• Ensure parking kiosks have paper.
• Assist customers and mall employees with any issues they have related to parking.
• Assist customers with questions or concerns regarding the center, to include store locations, operating hours or driving directions.
• Assist security with traffic.
• Always maintain work area clean.
• Provide professional representation of the shops by wearing the required uniform including black sneakers/shoes and hat, must be always worn while on shift; any other clothing or accessories must be approved by Parking Department Management team.

Requirements

Education and Experience

• Prior parking garage experience, preferred.

Knowledge, Skills, and Abilities

• Must have basic knowledge of parking technology.
• Must be able to do simple math.
• Must be fluent in English.

Licenses and Certifications

• Drivers License, preferred.

Physical Requirements

Position requires the incumbent to stand, walk, bend, twist, & stretch. The employee is occasionally required to climb or balance; stoop, kneel, crouch, and crawl. Along with having the ability to push and pull up to approximately 20lbs of drag weight without assistance. Due to this position being outside in the parking garage, the employee will be exposed to all weather conditions.

This description outlines the basic responsibilities and requirements for the position noted. This is not a comprehensive listing of all job duties of the employee. Duties, responsibilities and activities may change at any time with or without notice.