Trading Services Analyst

Mary Dickson; Newark (DE); On-site; USD 70,000 - 110,000; Full time

Job summary

JPMorgan Chase & Co. in Newark, DE is seeking a Trading Services Analyst to connect front office, clients, and tech/ops partners, ensuring smooth trade execution and reconciliations. This role supports inquiries, monitors trade flows, and understands trading platforms in a fast-paced setting.

You will liaise between business, technology, control partners, and operations while delivering solutions via in-person, phone, and email communications under pressure.

Qualifications

• At least 2 years of financial industry experience.
• Proficient in Excel, PowerPoint, and Internet technologies.
• Self-starter who can execute on assignments independently.
• Team player with high professionalism and strong problem-solving skills.
• Excellent written, verbal, and organizational skills.

Responsibilities

• Provide end-to-end trade flow support across all product channels globally.
• Monitor ongoing support needs to address changes and gaps.
• Drive continuous improvement while reducing risk across the trade path.
• Ensure the accurate and timely escalation and resolution of inquiries.
• Address ad hoc queries from operations, technology, and the front office.
• Facilitate training for new application users.
• Work with the business, technology, and operations to determine priorities and release plans for future enhancements.

Skills

Excel

PowerPoint

Internet technologies

Attention to detail

Time management

Written communication

Verbal communication

Cross-functional collaboration

Education

Bachelor’s degree

Job description

This Trading Services Analyst role is the connective tissue between the front office, clients, and our tech/ops partners, keeping trade execution and reconciliations running smoothly. We’re excited to learn how you solve problems under pressure.As a Trading Services Analyst, in our Trading Services team you'll serve as a vital resource for the front office and client-facing stakeholders. You'll act as the liaison between the business, technology, control partners, and operations. Your role includes the investigation of inquiries, monitoring trade execution flows, trade reconciliations, and the fundamental understanding of our trading platforms and systems. You must be able to provide and communicate solutions (in person, by phone, and by email) in a fast-paced, high-pressure environment.

Job responsibilities

• Provide end-to-end trade flow support across all product channels globally
• Monitor ongoing support needs to address changes and gaps
• Drive continuous improvement efforts, while reducing risk across all touch-points in the trade path
• Ensure the accurate and timely escalation and resolution of all inquiries
• Address ad hoc queries from operations, technology, and the front office
• Facilitate training for new application users
• Work with the business, technology, and operations to determine priorities, schedule of releases, and detail of the requirements for future enhancements/products

Required qualifications, capabilities and skills

• At least 2 years of financial industry experience
• In-depth knowledge of Excel, PowerPoint, and Internet technologies
• Highly disciplined, a self-starter, and the ability to execute on assignments independently
• A team player who demonstrates work ethic and consistently demonstrates a high-level of professionalism
• Attention to detail with superior written, verbal, and problem-solving skills
• Excellent organizational and time management skills
• Ability to communicate with all levels within the Line of Business
• Strong capacity for operating in a flexible, dynamic environment where creative and strategic thinking is required

Preferred qualifications, capabilities and skills

• Bachelor’s degree strongly

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/VeteransJ.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.

Full timePosting Date: 2026-09-10