Trading Post Concessions Supervisor

1 Mather Business Center - Desert View; Arizona; On-site; USD 43,808,000 - 59,347,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid vacation and holidays

Paid parental bonding leave

Tuition or professional certification

Weekly pay

Discount on food

Discount on retail and groceries

Training and development with internal

Job summary

Delaware North Parks and Resorts at Desert View in Grand Canyon, Arizona, is hiring a full-time Trading Post Concessions Supervisor to lead team members and deliver exceptional guest service.

The role requires assigning duties, training colleagues, resolving complaints about food quality or service, and managing labor and cash handling during shifts while maintaining a hospitable, safe atmosphere for guests visiting the Grand Canyon.

Qualifications

• Experience working in a restaurant.
• Minimum of 2 years of supervisory experience preferred.
• Ability to implement rules and direct employees.
• Comfortable working in a fast-paced environment.

Responsibilities

• Assign duties to scheduled team members and assist with training.
• Investigate and resolve complaints regarding food quality, service, or accommodations.
• Manage labor and profit loss.
• Ensure proper cash handling and tip record-keeping for the shift.
• Assist guests, stock shelves, count inventory, and perform cashier duties when necessary.

Skills

Restaurant experience

Supervisory experience

Cash handling

Job description

The opportunity

Delaware North Parks and Resorts is hiring a full-time Trading Post Concessions Supervisor to join our team at Desert View in Grand Canyon, Arizona. As a Trading Post Concessions Supervisor, you will be responsible for leading team members to provide exceptional guest service.

If you want a job at the world’s most storied national parks, hotels, or resorts, feed your sense of wonder while creating memorable experiences for our guests;

Pay

$18.00 – $18.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

• Health, dental, and vision insurance*
• 401 (k) with company match*
• Paid vacation days and holidays*
• Paid parental bonding leave*
• Tuition or professional certification reimbursement*
• Weekly pay
• 50% off food in our restaurant, tavern, coffee shop, and deli
• 20% off retail and grocery items
• Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide

*Available for full-time, year-round team members

Life at the Grand Canyon

Every day can be an adventure when you live and work at Grand Canyon National Park. Join our global team helping guests enjoy this natural wonder. Whether you want to work for a season or make the Grand Canyon your home, we have opportunities for anyone wanting to live and work in a National Park!

• Variety of low-cost housing available for $50 – $75/ week, including wi-fi, satellite TV, and all utilities
• Free laundry facilities
• Healthy work-life balance
• Community recreation center with a gym and monthly outings
• Tons of activities with the South Rim of the Canyon only minutes away, including camping, hiking, river rafting, stargazing, and museums
• Weekly trips and outings

What will you do?

• Assign duties to scheduled team members and assist with training
• Investigate and resolve complaints regarding food quality, service, or accommodations
• Manage labor and profit loss
• Ensure proper cash handling and tip record-keeping for the shift
• Assist guests, stock shelves, count inventory, and perform cashier duties when necessary

More about you

• Experience working in a restaurant required
• Minimum of 2 years of supervisory experience preferred
• Must be able to implement rules and direct employees
• Ability to anticipate and fulfill guest needs while thriving in a fast-paced environment
• No college degree required

Physical requirements

• Constant standing, walking, bending, reaching, and repetitive motions
• Ability to lift stock to 50 pounds occasionally
• May be required to work outdoors or in variable temperatures depending on the season

Shift details

Days
Evenings
Holidays
M-F
Weekends
OT as needed

Source: Hospitality Online