Trade Support Analyst

DWS Group; Jacksonville (FL); Hybrid; USD 46,000 - 72,000; Full time

Job summary

DWS Group in Jacksonville, FL is seeking a Trade Support Analyst to perform post-execution trade lifecycle activities across MBS, Money Market, Fixed Income, and Equities. The role requires coordination with Portfolio Management and Trading teams to ensure accurate trade confirmation, settlement, and exception handling.

The analyst will monitor Aladdin and SWIFT systems, prepare reports, and collaborate with custodians and brokers. Strong knowledge of trade processing and automation is a plus.

Qualifications

• Bachelor’s degree in finance or related field.
• Experience with fixed-income instruments such as MBS, Money Market, and Municipal Bonds.
• Strong understanding of the end-to-end trade lifecycle.
• Ability to demonstrate leadership and discuss trade topics with stakeholders.
• Ability to work productively and collaboratively with regional and functional teams.
• Excellent client service, analytical, and problem-solving skills.
• Experience with the Aladdin platform or trade lifecycle processing, SWIFT messaging, and ADX.
• Strong understanding of BQL and its application in settlement templates.

Responsibilities

• Support the Fixed Income, Equities, and Liquidity Management desks with trade matching, transmission, confirmation, and settlement activities.
• Liaise among Trading, Portfolio Management, brokers, and custodians to ensure accurate trade-date and risk mitigation.
• Monitor the Aladdin Trading System Dashboard daily to identify new trades and ensure prompt confirmations.
• Monitor SWIFT transmissions and the SMF Pending Queue to identify and resolve potential message failures.
• Prepare and execute required daily and monthly reports.
• Communicate with custodians regarding trade settlement, exceptions, and other operational matters.
• Identify opportunities to automate processes to reduce operational risk and improve efficiency.

Skills

Fixed-income instruments

End-to-end trade lifecycle

Leadership communication

Collaboration across teams

Client service & problem-solving

Aladdin platform knowledge

SWIFT / trade messaging

BQL & settlement templates

Cash discrepancy investigation

Education

Bachelor’s degree

Tools

Aladdin

SWIFT

ADX (Aladdin Data Exchange)

BlackRock Solutions

Job description

About DWS:

Today, markets face a whole new set of pressures – but also a whole lot of opportunity too. Opportunity to innovate differently. Opportunity to invest responsibly. And opportunity to make change.

Position Overview

Employer: DWS Group

Title: Trade Support Analyst

Location: Jacksonville, FL

Job Code:

Job Overview

This role is an Operations Analyst within the U.S. DWS Investment Operations team in Jacksonville, Florida, responsible for performing various trade support functions and working closely with the Portfolio Management and Trading teams.

As an Analyst on the Trade Support desk, you will be responsible for post-execution trade lifecycle processes across products such as MBS, Money Market, Fixed Income, and Equities, including trade confirmation, settlement, and exception management. The team processes an average of approximately $35 billion in high-value trades per day, resulting in a significant level of financial and operational risk, including Treasury Market Practices Group (TMPG), fail claims and potential overdrafts at custodian banks.

This role requires close daily collaboration with Portfolio Managers, Traders, and global Operations teams, serving as a trading assistant in an operational support capacity. The Analyst must be able to work effectively in a fast-paced environment, manage competing priorities, and resolve time-sensitive issues promptly.

Responsibilities

• Support the Fixed Income, Equities, and Liquidity Management desks with trade matching, transmission, confirmation, and settlement activities.


• Liaise among Trading, Portfolio Management, brokers, and custodians to ensure complete and accurate trade-date, T+0 risk mitigation.


• Monitor the Aladdin Trading System Dashboard daily to identify new trades and ensure they are confirmed accurately and promptly.


• Monitor SWIFT transmissions and the SMF Pending Queue in Aladdin daily to identify and resolve potential message failures that could result in failed trades.


• Prepare and execute required daily and monthly reports.


• Communicate effectively with custodians regarding trade settlement, exceptions, and other operational matters.


• Analyze existing processes and identify opportunities to implement automation through artificial intelligence or other technology solutions to reduce operational risk and improve efficiency.


• Participate in working groups to investigate and resolve operational breaks, recurring issues, and process inefficiencies.


• Identify, investigate, and effectively communicate system issues to service providers, including BlackRock Solutions.


• Develop, maintain, and periodically review Desktop Procedures in accordance with the established control framework.

Your skills & experience

• Bachelor’s degree or two to three years of relevant financial industry experience.


• Experience with, or a strong understanding of, fixed-income instruments such as MBS, Money Market Products, and Municipal Bonds.


• Strong understanding of the end-to-end trade lifecycle.


• Ability to demonstrate leadership and confidently discuss trade-related topics with business stakeholders.


• Ability to work productively and collaboratively with others across regional and functional teams.


• Excellent client service, analytical, and problem-solving skills.


• Experience with the Aladdin platform or a strong understanding of trade lifecycle processing, trade confirmation messaging, SWIFT and Aladdin Data Exchange (ADX) trade messages, and static data mapping.


• Strong understanding of BlackRock Query Language (BQL) and its application within Settlement Instruction templates and trade-routing configurations.


• Ability to investigate and resolve complex Portfolio Manager investable cash discrepancies to support timely investment decisions.


• Ability to establish and maintain effective working relationships with clients, brokers, custodians, accounting teams, BlackRock, and other relevant vendors and service providers.

What we’ll offer you

At DWS we’re serious about diversity, equity and creating an inclusive culture where colleagues can be themselves and it’s important to us that you enjoy coming to work - feeling healthy, happy and rewarded. At DWS, you’ll have access to a range of benefits which you can choose from to create a personalized plan unique to your lifestyle. Whether you’re interested in healthcare, company perks, or are thinking about your retirement plan, there’s something for everyone.

The salary range for this position in Jacksonville, FL is $46,000 to $72,000. Actual salaries may be based on a number of factors including, but not limited to, a candidate’s skill set, experience, education, work location and other qualifications. Posted salary ranges do not include incentive compensation or any other type of remuneration.

At DWS, we recognize that our benefit programs have a profound impact on our colleagues. That’s why we are focused on providing benefits and perks that enable our colleagues to live authentically and be their whole selves, at every stage of life. We provide access to physical, emotional, and financial wellness benefits that allow our colleagues to stay financially secure and strike balance between work and home.

Hybrid Working model

DWS’ Hybrid Working model is designed to find the right balance between in-person collaboration and engagement in the office, which is core to our working culture, and working from home. Each business group varies on the split between time spent in the office and at home, but this will be discussed and made clear as part of your application and interview process. We will continue to review and evolve our working environments and methods to ensure that we are working in the best way possible for our people.

If you require any adjustments or changes to the interview process for any reason including, or related to a disability or long-term health condition, then please contact your recruiter and let them know what assistance you may need. Examples of adjustments include providing a change to the format of the interview, or providing assistance when at the DWS office. This will not affect your application and your recruitment team will discuss options with you.

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Our commitment to equal employment opportunity

Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.

We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.

We are an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

Click these links to view the following notices: "EEO is the Law poster" and supplement ; Employee Rights and Responsibilities under the Family and Medical Leave Act ; Employee Polygraph Protection Act and Pay Transparency Non-discrimination Provision .

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.

Click these links to view "Deutsche Bank’s Equal Opportunity Policy Statement" and the following notices: "EEOC Know Your Rights" ; "Employee Rights and Responsibilities under the Family and Medical Leave Act" ; and "Employee Polygraph Protection Act" .