Trade Desk Associate

Cboe Global Markets; Overland Park (KS); Hybrid; USD 68,000 - 88,000; Full time

Benefits offered by this job

Health, dental and vision benefits

401(k) match up to 8%

Paid tuition assistance

Complimentary lunch and snacks

Volunteer opportunities

On-site gym access

Job summary

Cboe Global Markets is seeking an Associate for their Trade Desk in Overland Park, Kansas. This entry-level position provides foundational expertise in financial markets and technology. Working under senior staff, you will assist with operational oversight of trading platforms and customer support.

The ideal candidate has a Bachelor's degree, 2+ years of related experience, and a strong eagerness to learn. The position offers competitive pay with substantial benefits and a four-day in-office work model.

Qualifications

• 2+ years of professional experience or relevant internship/coursework.
• Ability to obtain FINRA licenses within 8 months of service.
• Basic familiarity with SQL or UNIX shell environments.

Responsibilities

• Assist with daily system checks and monitor trading platforms.
• Provide first-level customer support related to platform inquiries.
• Use SQL and UNIX tools for data gathering and reporting.

Skills

Basic SQL knowledge

UNIX shell familiarity

Effective communication skills

Eagerness to learn financial concepts

Attention to detail

Education

Bachelor's degree in Computer Science or related field

Job description

Building trusted markets — powered by our people.

Location Overview

Cboe Global Markets operates a key office in the Overland Park Xchange (OPx), located in Overland Park, Kansas, a bustling suburb of Kansas City. The OPx business park is strategically positioned to provide convenient access to the Kansas City metropolitan area, offering modern infrastructure and a collaborative environment ideal for the financial services and technology industries. The site provides a balance of high‑quality office space, advanced facilities, and an environment conducive to productivity and growth.

Role Overview

The Associate, Trade Desk is an entry‑level role designed for individuals eager to build a career at the intersection of financial markets and technology. Under the guidance of senior Trade Desk staff, this role supports the day‑to‑day operational oversight of one or more Cboe exchange trading platforms (e.g., BYX, BZX, C1, C2, CFE, EDGA, EDGX) across asset classes including equities, options, futures, and foreign currencies. Associates develop foundational expertise in market structure, platform operations, and customer support while working collaboratively with experienced colleagues and internal teams. The role reports to the Trade Desk Manager.

Please note: To support strong partnership and team connection, this role follows a four‑day in‑office work model.

Platform Monitoring & Operations Support

• Assist with daily system checks and review of audit logs under the guidance of senior team members to verify system changes and confirm platforms are operating as expected.
• Monitor production, disaster recovery, and certification/test environments and expedite escalation of anomalies or known issues to experienced staff in a timely manner.
• Support the delivery of live updates to customers and internal teams related to system and trading issues.
• Learn and apply standard operating procedures to assist in resolving routine platform issues.

Customer & Exchange Support

• Assist in providing first‑level customer support related to platform behavior, order processing, market structure, and feature/function inquiries.
• Support exchange platform operations including order cancel requests, clearing support requests, and client onboarding activities under supervision.
• Help monitor auctions/rotations and assist with block trade and ECRP support as directed.

Data & Analysis

• Use SQL and UNIX shell tools under supervision to query databases and examine log files in support of data gathering and basic reporting tasks.
• Assist in documenting findings and preparing reports for customers and business teams as needed.

Process & Documentation

• Update internal technical procedures and operational documentation within the Operations team’s Confluence space under the direction of senior staff.
• Support weekend industry testing participation as needed.

Collaboration & Learning

• Develop working knowledge of Cboe’s exchange platforms, APIs (market data, order entry, web service), and operational workflows through on‑the‑job training and mentorship.
• Build internal relationships with colleagues across Operations, Technology, and Business teams to exchange information and support team goals.
• Perform other related duties as required or requested.

Ideal Candidate

• Bachelor’s degree preferred in Computer Science, Computer Engineering, Software Engineering, Business, Financial Services, Communications, or a related discipline.
• 2+ years professional experience required; internship, coursework, or academic project experience in financial services, technology, or a related field is a plus.
• FINRA Security Industry Essentials Examination (SIE) and Series 57 licenses, or the ability to obtain them within the first 8 months of service, required.
• Basic familiarity with SQL or UNIX shell environments (coursework or personal experience accepted).
• Strong eagerness to learn financial market concepts, trading systems, and technical support workflows.
• Effective written and verbal communication skills with the ability to clearly relay information to internal colleagues and customers.
• Ability to follow documented procedures and standard practices with accuracy and attention to detail.
• Demonstrated ability to work collaboratively in a team environment.

Benefits

We value the total wellbeing of our people – including health, financial, personal and social wellness. Standard benefits are provided and additional perks include:

• Fair and competitive salary and incentive compensation packages with upside for overachievement.
• Generous paid time off, including vacation, personal days, sick days and annual community service days.
• Health, dental and vision benefits, including access to telemedicine and mental health services.
• 2:1 401(k) match, up to 8% match immediately upon hire.
• Discounted Employee Stock Purchase Plan.
• Tax savings accounts for health, dependent and transportation.
• Employee referral bonus program.
• Volunteer opportunities to help you give back to your communities.
• Complimentary lunch, snacks and coffee in any Cboe office.
• Paid tuition assistance and education opportunities.
• Generous charitable giving company match.
• Paid parental leave and fertility benefits.
• On‑site gyms and discounts to other fitness centers.

Equal Employment Opportunity

We’re proud to be an equal opportunity employer and do not discriminate against any employee or applicant for employment based on any legally protected characteristic, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status. We are committed to fostering a workplace where all individuals are valued and respected.

Visa Sponsorship: This position is not eligible for visa sponsorship. Candidates must be legally authorized to work in the United States without the need for employer sponsorship now or in the future.

Salary Ranges (US locations only)

At Cboe, the anticipated base salary range for this role is $68,000–$88,000. Compensation is determined by job‑related factors such as skills, relevant experience, education, internal alignment, and location. The role may also be eligible for annual incentive compensation and, where applicable, participation in Cboe's long‑term equity programs.