Track Lead - Program & Project Management

Sapsf; United States; On-site; USD 120,000 - 180,000; Full time

Job summary

Sapsf is seeking a Track Lead for Program & Project Management to drive site operations and strategic initiatives. You will align site activities with corporate goals, oversee budgets, staffing, and schedule adherence, and report performance to leadership.

You will lead field teams at hyperscale data centers, ensure safety and operational standards, manage on-call coverage, and collaborate across functions to drive continuous improvement and reliable service delivery.

Qualifications

• 5+ years of experience leading field and repair teams in a hyperscale data center environment.
• 5 years in site management, operations, or a similar leadership role.
• Strong leadership, organizational, and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Proficiency in data analysis, scheduling, and resource management tools.
• Willingness to travel between sites for audits, meetings, and support.
• Ability to participate in on-call rotations and 24x7 site operations.

Responsibilities

• Oversee daily site operations, monitor performance metrics, allocate resources, and align with company strategy.
• Enforce health, safety, and environmental standards; conduct audits and respond to incidents.
• Lead recruitment, onboarding, and manage employee transitions.
• Set goals, provide feedback, conduct reviews, and address performance issues.
• Manage shift schedules, overtime, and resource distribution to ensure coverage.
• Approve timesheets, travel, and expenses; maintain accurate records.
• Ensure 24x7 site coverage and participate in on-call rotations.
• Develop team skills and foster a culture of continuous improvement.
• Identify risks, perform data-driven analysis, and drive corrective actions.

Skills

Leadership

Operations management

Communication

Data analysis

Scheduling

Resource management

Travel readiness

On-call readiness

Education

Relevant degree or equivalent

Tools

Scheduling tools

Resource management tools

Data analysis software

Job description

Career Opportunities: Track Lead - Program & Project Management (177966)

Requisition ID177966-Posted10/08/2026

Site Manager Purpose: The Site Manager is the primary point of accountability for all site operations, ensuring efficiency, compliance, and alignment with company goals. This role translates organizational strategy into actionable objectives and serves as the main link between site teams and leadership.

• Operations & Leadership: Oversee daily activities, monitor performance metrics, allocate resources, and ensure alignment with company strategy.
• Compliance: Enforce company policies, conduct audits, and maintain safety and operational standards.
• Hiring & Onboarding: Lead recruitment, onboarding, and manage employee transitions.
• Performance Management: Set clear goals, provide feedback, conduct reviews, and address performance issues.
• Scheduling & Resource Allocation: Manage shift schedules and resource distribution to ensure coverage and adapt to changing needs
• Administration: Approve timesheets, travel, and expenses; maintain accurate records.
• Overtime Management: Pre-approve, track, and justify overtime; communicate policies clearly.
• Employee Development: Support training, foster a positive culture, and promote team building.
• Health & Safety: Enforce EHS standards, conduct audits, and respond to incidents.
• Communication: Maintain clear communication with teams and leadership; provide updates and collaborate for issue resolution.
• Continuous Improvement: Monitor metrics, identify process gaps, and drive efficiency.
• On-Call & 24x7 Coverage: Participate in on-call rotations and ensure 24x7 site coverage, including managing emergency response and escalation procedures.
• Relevant degree or equivalent qualifications
• 5 Years in site management, operations, or a similar leadership role.
• Strong leadership, organizational, and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Proficiency in data analysis, scheduling, and resource management tools.
• EHS, project management, or other relevant certifications are a plus.
• Willingness to travel between sites as required for audits, meetings, and operational support.
• Ability to participate in on-call rotations and support 24x7 site operations.
• 5+ years of experience leading field and repair teams in a hyperscale data center environment.
• Ensures that all technicians have skillsets that are properly aligned with their assigned scope of service.
• Manages all logistics for onboarding technicians to ensure that they have all access, technology, tools, material and equipment to perform the scope of service being performed.
• Ability to determine resource requirements based on service demand and actual production throughput.
• Ability to pull and parse data to provide customer facing reports detailing granular details (MTTA, MTTC, MTTR, FPY, SLA performance, etc) of the service being performed and ability to analyze trends to determine areas for improvement prior to risk being fully realized.
• Able to identify and escalation risks to deploy ability, operability, and/or timeline in process, design, execution, resourcing, etc with a plan to resolve.
• Commitment to maintaining confidentiality and ethical standards.
• Physical ability to conduct site inspections and respond to emergencies.
• Accountability and communication drive success.
• Team development, compliance, and safety are essential.
• Flexibility for travel, on-call, and 24x7 coverage is required.
• Strong qualifications and commitment to continuous improvement are expected.