TRA Staffing Coordinator

Socket.dev; United States; On-site; USD 42,000 - 56,000; Full time

Job summary

Tenet is seeking a TRA Staffing Coordinator to coordinate daily staffing with facilities, Nurses Managers, and Supervisors. You will anticipate and schedule needs, maintain professional office operations, and ensure timely confirmations and accurate documentation.

The role reports to the TRA National Director of Staffing Operations and TRA Supervisor/Lead. You will liaise between staff, vendors, and facilities to meet staffing requirements, address issues, and keep systems updated with shift

Qualifications

• Minimum education: High School Diploma or GED.
• Preferred education: Associate degree.
• Minimum experience: 1 year of customer service experience.
• Preferred experience: Staffing, scheduling and workforce management.

Responsibilities

• Maintains current update of facility needs.
• Contacts facilities regarding progress toward filling outstanding needs.
• Ensures approval for all OT booked by TRA and documents in scheduling system.
• Coordinates timely and accurate confirmations beginning 3 hours prior to start of shift.
• Re-routes all cancelled clinicians and communicates staff changes per policy.
• Maintains work orders in the system with accurate reasons and notifications to departments.
• Ensures all orders with time requests are filled.
• Anticipates and resolves issues based on customer needs.
• Documents staffing requests and activities in the systems.
• Addresses action items in the staffing office's shared email box.
• Replies to all client and TRA clinical employee communications.
• Answers all phone calls.
• Ensures employees comply with regulatory and TRA/Corporate directives.

Skills

Customer service

Staffing

Scheduling

Workforce management

Education

High School Diploma or GED

Associate degree

Job description

The TRA Staffing Coordinatoris responsible forcoordination of daily staffing with all designated facilities by effectivelyanticipatingand scheduling needs with the facilities Staffing Coordinator, Nurse Managers and Nursing Supervisors. Maintains the office ina professionaland organized manner.

Supervisor : This role will report to the TRA National Director of Staffing Operations and TRA Supervisor/Lead.

Responsibilities

• Maintains current update of facility needs.

• Responsibilities for contacting facilitiesregardingprogress towardfillingoutstanding needs.

• Ensure that approval is obtained for all OT booked by TRA and documents approval in note section of scheduling system.

• Coordinates confirmation processtimelyand accurately beginning 3hoursprior to the start of the confirmed shift ensuring that all TRA personnel are contacted.

• Re-routesall cancelled clinicians.

• Communicate staff changes to theappropriate partiesin accordance withthe Confirmation and Cancelation policy.

• Ensureall work orders aremaintainedin the system, closedwithaccuratereasons, andappropriate departmentsare notified.

• Ensures allorders withtemprequestare filled.

• Anticipates and provides resolution to issues based on the needs and expectations of our customers.

• Documents all staffingrequestandactivityin the system(s).

• Addresses all action items outlines in the staffing office’s shared email box.

• Reply’sto all client and TRA clinical employee communications, and voice messages, in all systems.

• Answersall phone calls.

• Ensures employeescomply withregulatory and TRA/Corporate directives,policiesand procedures.

• Forwards Corrective Actions andfacility’sconcerns to TRA chain of command.

• ServesasLiaisonbetween staff,vendorsand facilities to meet minimum staffing requirements within establishedparameters at booking.

• Establishes a harmonious relationship with facilities through cooperative contacts.

• Providesdetailnotes on shift activity,anticipatedstaffing changes, facility requests, call offs, and cancellations for teammates upon shift change.

• Participates in special projects, as needed.

Qualifications

Minimum Education

High School Diploma or GED equivalent

Preferred Education

Associate College Degree

Experience

Minimum Experience

Minimumone year customer service experiencerequired

Preferred Experience

Staffing, scheduling and workforce management experience

Who We Are We are a community built on care. Our caregivers and supporting staff extend compassion to those in need, helping to improve the health and well-being of those we serve, and provide comfort and healing. Your community is our community.
Our Story We started out as a small operation in California. In May 1969, we acquired four hospitals, some additional care facilities and real estate for the future development of hospitals. Over the years, we've grown tremendously in size, scope and capability, building a home in new markets over time, and curating those homes to provide a compassionate environment for those entrusting us with their care.
We have a rich history at Tenet. There are so many stories of compassionate care; so many "firsts" in terms of medical innovation; so many examples of enhancing healthcare delivery and shaping a business that is truly centered around patients and community need. Tenet and our predecessors have enabled us to touch many different elements of healthcare and make a difference in the lives of others.
Our Impact Today Today, we are leading health system and services platform that continues to evolve in lockstep with community need. Tenet's operations include three businesses - our hospitals and physicians, USPI and Conifer Health Solutions.
Our impact spreads far and deep with 65 hospitals and approximately 510 outpatient centers and additional sites of care. We are differentiated by our top notch medical specialists and service lines that are tailored within each community we serve. The work Conifer is doing will help provide the foundation for better health for clients across the country, through the delivery of healthcare-focused revenue cycle management and value-based care solutions.
Together as an enterprise, we work to save lives and can accept nothing less than excellence from ourselves in service of our patients and their families, every day.