TPL Claims Associate

Syntriq Health Solutions; Corinth (MS); On-site; USD 35,000 - 50,000; Full time

Job summary

Syntriq Health Solutions is seeking a TPL Claims Associate in Corinth, MS. This full-time role involves coordinating third-party liability claims with a focus on accurate data collection and communication. The ideal candidate should demonstrate strong communication skills and the ability to manage complex claims efficiently.

Responsibilities include interacting with patients and legal/insurance representatives, documentation, and ensuring compliance with industry standards. Candidates should have a high school diploma and relevant experience in administration or communication.

Qualifications

• 1–2 years of experience in administrative, insurance, or telephone communications preferred.
• Detail-oriented and able to work effectively in a team environment.

Responsibilities

• Conduct inbound and outbound calls with patients, insurance adjusters, and attorneys.
• Obtain and document detailed accident information from patients and third parties.
• Collaborate with hospital access teams for accurate data collection.

Skills

Strong computer and typing skills

Excellent organizational skills

Excellent communication skills

Education

High School Diploma or GED

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Teams

Job description

Job Details: Job Location: Corinth, MS 38834. Position Type: Full Time. Job Shift: Day.

The TPL Claims Associate plays a critical role in third‑party liability (TPL) coordination by managing accounts holistically from initial patient contact to communication with insurance adjusters and attorneys. This position requires direct interaction with hospital access teams, patients, insurance representatives, and legal professionals to gather, verify, and document all necessary information related to accident claims. The ideal candidate will be detail‑oriented, organized, and possess excellent communication skills to ensure accurate and timely coordination of benefits.

Responsibilities

• Conduct inbound and outbound calls with patients, insurance adjusters, and attorneys while maintaining HIPAA compliance and professional phone etiquette.
• Obtain and document detailed accident information from patients and third parties.
• Collaborate with hospital access teams to ensure accurate and complete data collection.
• Communicate with attorneys to gather legal documentation and updates related to claims.
• Verify claim status with insurance adjusters and follow up as needed.
• Accurately notate accounts and assign tasks to appropriate departments for further action.
• Perform investigative searches (e.g., Scout) to identify potential claims and ensure proper coordination.
• Manage accounts holistically, ensuring all aspects of the claim are addressed from start to resolution.

Qualifications

• High School Diploma or GED required.
• 1–2 years of experience in administrative, insurance, or telephone communications preferred.
• Strong computer and typing skills.
• Intermediate proficiency in Microsoft Outlook, Excel, and Microsoft Teams.
• Excellent organizational and communication skills.
• Dependable, detail-oriented, and able to work effectively in a team environment.