TOY & STORAGE/LEAD CLERK

Kroger Family of Companies; Anna (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger Family of Companies in Anna, TX seeks retail team members to create outstanding customer experiences and maintain safe, clean stores. You will support department operations, answer questions, and help customers find products.

This role requires effective communication, basic math skills, and the ability to handle busy environments. Physical stamina and being 18+ are required; prior retail experience is a plus.

Qualifications

• Excellent communication and math skills required.
• Ability to handle stressful situations and adapt to fast-paced environments.
• Must be 18 years or older and able to perform physical tasks.

Responsibilities

• Adhere to all local, state and federal health and civil codes.
• Create welcoming environment and assist customers with product questions and recommendations.
• Know the department's products and respond to inquiries.
• Understand store layout and locate products efficiently.
• Educate department associates about promotions and ads.
• Stay current with ads and promotions affecting the department.
• Monitor inventory and note discrepancies.
• Follow scheduled shift operating hours and safety procedures.
• Demonstrate merchandising and maintain product condition per policy.
• Perform cashier functions and operate checkout processes.
• Follow all merchandising, labor, safety, and loss prevention rules.
• Identify and report safety risks and unsafe conditions to management.
• Notify management of accidents and issues as they occur.

Skills

Communication

Math basics

Stress management

Physical capability

Age 18+

Education

High school diploma or equivalent

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Support the day-to-day functions of the department operations. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

RESPONSIBILITIES

• Adhere to all local, state and federal health and civil codes.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Understand the store’s layout and be able to locate products.
• Inform and educate department associates about current, upcoming and special in-store promotions, especially promotions that affect the department.
• Stay current with present, future, seasonal and special ads.
• Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
• Observe scheduled shift operating hours.
• Demonstrate creative merchandising.
• Condition all products in assigned sections according to company policy.
• Understand and perform cashier functions.
• Ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risks, or issues, and illegal activity, including: robbery, theft or fraud.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

QUALIFICATIONS Minimum

• Effective communication skills
• Knowledge of basic math: counting, addition, and subtraction
• Ability to handle stressful situations
• Must be able to meet the minimum physical demands of the position
• Must be 18 or older

Desired

• Retail experience
• High school diploma or equivalent
• Second language: speaking, reading and/or writing