Tower Technician Supervisor

NextLink; Kingman (KS); On-site; USD 55,000 - 90,000; Full time

Job summary

NextLink is seeking a Tower Technician to oversee field operations at assigned sites, climb towers, and ensure safety and quality throughout installation and maintenance activities. The role requires coordinating with customers, managing site paperwork, and training crew members.

Expect irregular hours, travel, and on-call rotations consistent with maintenance needs. The position emphasizes safety, equipment handling, and clear communication while supporting high-speed internet service delivery

Qualifications

• High school diploma or GED equivalent is required.
• Experience outdoors in all seasons is beneficial.

Responsibilities

• Oversee daily operations at assigned sites.
• Maintain daily paperwork required for the site and crew.
• Install, replace, and repair antenna systems equipment on towers.
• Ensure safety and quality control at sites and with the crew.
• Coordinate with customer representatives for site activities.
• Prepare and submit site closeout documentation and reports.
• Transport equipment to work sites and lift equipment safely.
• Complete Job Safety Analysis (JSA) before each tower climb.

Skills

Hand tools proficiency

Heavy equipment handling

On-call rotation

Outdoor weather resilience

Team safety mindset

Tower climbing 500 ft

Education

High school diploma or GED

Job description

Company Overview

We are a Hudson Oaks, Texas-based Internet Service Provider (ISP) delivering High Speed Internet and Voice Services throughout multiple states to residential, business, K-12 Education and government customers. We believe there is much more to an internet company than just delivering cost-effective internet solutions; we believe in delivering an overall customer experience that our competitors simply cannot match.

Essential Functions

Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

• Oversee the daily operations at assigned sites.
• Maintain daily paperwork required for the site and the crew.
• Implement and follow through with job instructions provided by leadership.
• Ensure safety and quality control requirements at your sites and with your crew.
• Compile all site-specific closeout documentation for your work effort.
• Upload closeout documentation to customer interfaces.
• Coordinate with customer representative for site related activities and maintain a good working relationship with customer representative.
• Provide leadership, guidance and actively train / promote learning to all crew members.
• Maintain equipment and vehicles in an operational condition at all times.
• Climbing and working on communications towers for the purpose of installing, replacing, and repairing antenna systems equipment; performs tower maintenance.
• The basic use and care of hand tools and mechanical equipment.
• Knowing the hazards associated with tower climbing, construction equipment, and working on or near energized lines and equipment.
• Inspect completed work to ensure all hardware is tight, antennas are level, hangers are properly fastened, proper support is in place, or adequate weather proofing has been installed.
• Tower Technicians work irregular hours, travel frequently, and work at great heights in extreme weather conditions.
• Complete JSA (Job Safety Analysis) before each tower climb, to be performed by everyone on site.
• Document JSA once job has been completed.
• Inspect completed work to ensure proper functioning.
• Run appropriate power, ground, fiber, Cat5e and/or coaxial cables
• Check antenna positioning to ensure specified azimuths or mechanical tilts and adjust as necessary.
• Inspect telecommunications equipment to identify problems.
• Adjust equipment to ensure optimal performance.
• Analyzing situations accurately and adopt an appropriate course of action.
• Communicating orally and in writing.
• Following instructions accurately and complete assigned course of action.
• Take site photos or photos of work performed.
• Transport equipment to work sites, using utility trucks and equipment trailers.
• Lift equipment into position safely, using rigging tools or equipment such as capstan hoist.
• Complete reports related to outages, project status, progress, or other work details, using phone and computer software.
• Employee weight and tools combined may not exceed 300-pound weight limit as specified by the manufacturer of safety equipment.
• Must have and maintain a valid driver license and follow the guidelines set forth in the Nextlink Vehicle Fleet Safety Policy.
• Take images needed to address work issues.
• Other duties as assigned

Skills

• Work with basic hand tools
• Ability to lift/pull heavy equipment
• Able to participate in an On-Call rotation
• Comfortable working in the outdoor elements through all seasons
• Must have a team-oriented mentality and be safety conscious
• Must be able to climb up to 500 feet daily

• Must pass a drug screening test and a criminal background check
• Must pass in-house training program
• Must have a valid driver’s license with a safe/acceptable driving record in compliance with company policy

Education and Experience

• High school diploma or GED equivalent required
• Recent experience working in the outdoor elements through all seasons

Job Classification

• Field Operations: Tower
• Non-Exempt

Work Environment/Hazards

• Working in outdoor elements such as cold, hot, precipitation and wind
• In proximity of heavy machinery and moving vehicles
• High noise level
• Use of PPE
• Climbing and work in an elevated position that is +/- 500 feet with climbing equipment

Physical Demands

• Stationary position for 8-10 hours a day
• Frequently moving, transporting, positioning objects of 50 pounds or more
• Must be able to pull own body weight plus equipment weight up a vertical tower repeatedly
• Frequently required to stand, walk, stoop, sit, and climb ladders and communication towers and work in an elevated position that is +/- 500 feet
• Frequently required to use hand and power tools

Working Hours/Days

• Full Time
• Monday through Friday
• Occasional weekends required
• Overtime as needed
• Irregular hours
• On call rotation (Maintenance Only)

Travel Requirements

• 50-60% travel required
• Overnight required as needed

Affirmative Action (AAP/EEO Statement)

Nextlink is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

Drug Free Workplace

Nextlink intends to provide a safe work environment that will help protect the safety, health and well-being of all employees. Therefore, we are committed to an alcohol and drug-free workplace.