Tow Truck Operator

Cogent Talent Solutions; Des Moines (IA); On-site; USD 10,000 - 60,000; Full time

Job summary

A towing and recovery company in Des Moines is seeking a dependable Heavy Wrecker & Light-Duty Tow Operator. This role involves safely operating heavy wreckers and providing light-duty towing services. The ideal candidate has a valid Class A CDL and experience with towing and recovery operations. This position offers competitive pay between $22 and $30 an hour, along with benefits like health insurance and a retirement plan.

Benefits

Competitive pay

Health, dental, and vision insurance

Retirement plan with company match

Paid time off and holidays

Qualifications

• Valid Class A CDL with clean driving record is required.
• Experience operating heavy wreckers or recovery equipment is preferred.
• Strong communication skills and customer service mindset are essential.

Responsibilities

• Safely operate heavy-duty wreckers and recovery equipment.
• Perform light-duty towing and roadside assistance for passenger vehicles.
• Assess accident and breakdown scenes and determine recovery needs.

Skills

Valid Class A CDL with clean driving record

Operating heavy wreckers or recovery equipment

Prior light-duty towing or roadside assistance experience

Knowledge of recovery, rigging, and safety techniques

Strong communication skills

Customer service mindset

Job description

Position Summary

We are looking for a dependable and skilled Heavy Wrecker & Light-Duty Tow Operator to join our towing and recovery team. This role is responsible for safely operating heavy wreckers and rotators for large-scale recoveries, while also handling light-duty towing and roadside service for passenger vehicles. The ideal candidate is versatile, safety-conscious, and committed to providing professional customer service in both heavy and light-duty operations.

Key Responsibilities

• Safely operate heavy-duty wreckers and recovery equipment to tow and recover commercial trucks, buses, and heavy machinery.
• Perform light-duty towing and roadside assistance for passenger vehicles, including jump starts, lockouts, tire changes, and fuel deliveries.
• Assess accident and breakdown scenes, determine recovery needs, and execute plans in a safe, efficient manner.
• Properly rig, secure, and transport vehicles of all sizes using approved equipment and methods.
• Communicate with dispatch, customers, and emergency responders to coordinate safe and timely service.
• Complete accurate service tickets, condition reports, and time logs for all calls.
• Conduct daily inspections of trucks and towing equipment; report any maintenance issues.
• Adhere to DOT, OSHA, and company safety standards in all towing and recovery operations.
• Represent the company with professionalism and courtesy at every call.

Qualifications

• Valid Class A CDL with clean driving record (required).
• Experience operating heavy wreckers or recovery equipment (preferred).
• Prior light-duty towing or roadside assistance experience a plus.
• Strong knowledge of recovery, rigging, and safety techniques for both light and heavy vehicles.
• Ability to work flexible hours, including nights, weekends, and on-call rotations.
• Strong communication skills and customer service mindset.

Benefits

• Competitive pay
• Health, dental, and vision insurance
• Retirement plan with company match
• Paid time off and holidays

$22 - $30 an hour