Tow Truck Driver

Hendrick Automotive Group; United States; On-site; USD 32,000 - 52,000; Full time

Job summary

Hendrick Automotive Group is seeking a dedicated vehicle transporter at our Charlotte location. You will drive a range of vehicles, complete paperwork, and ensure correct handoffs to customers or internal teams.

The role requires careful inspection of traded vehicles, adherence to safety standards, and timely, accurate timekeeping. Regular and predictable attendance is essential in a fast-paced dealership environment.

Qualifications

• Must be able to perform essential duties satisfactorily.
• Previous delivery or transportation experience desired.
• Regular and predictable attendance; shifts may include evenings, weekends and holidays.

Responsibilities

• Operate a wide variety of cars, light trucks, and vans, with ability to drive both manual and automatic transmissions.
• Ensure necessary paperwork is complete, accurate and matches appropriate vehicle.
• Ensure that the vehicle being traded is clean and undamaged prior to making delivery.
• Thoroughly inspect newly traded vehicles (interior and exterior) before accepting delivery from dealership.
• Ensure a safe and successful transfer of the vehicle to its destination, including complete inspection of vehicle prior to and post transfer.
• Maintains CSI at or above Company standards.
• Maintains an organized, clean and safe work area.
• Participates in required training.
• Records all hours worked accurately in company timekeeping system.
• Follows Safeguards rules and regulations.
• Demonstrates the Company’s Core Values.
• Complies with Company policies and procedures.
• Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.

Skills

Instruction following ability

Customer communication

Education

GED

High School Diploma

Associate Degree

Bachelor Degree

Master Degree

Doctorate Degree

Tools

Timekeeping system

Job description

Location

Northlake Collision Location: 10510 Twin Lakes Parkway, Charlotte, North Carolina 28269

Summary

To transport vehicles for the dealership.

Supervisory Responsibilities

This job has no direct supervisory responsibilities.

Essential Duties and Responsibilities

• Operate a wide variety of cars, light trucks, and vans, with ability to drive both manual and automatic transmissions.
• Ensure necessary paperwork is complete, accurate and matches appropriate vehicle.
• Ensure that the vehicle being traded is clean and undamaged prior to making delivery.
• Thoroughly inspect newly traded vehicles (interior and exterior) before accepting delivery from dealership.
• Ensure a safe and successful transfer of the vehicle to its destination, including complete inspection of vehicle prior to and post transfer.
• Maintains CSI at or above Company standards
• Maintains an organized, clean and safe work area
• Participates in required training
• Records all hours worked accurately in company timekeeping system
• Follows Safeguards rules and regulations.
• Demonstrates the Company’s Core Values
• Complies with Company policies and procedures
• Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
• Other duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.

Desired Education

• o GED √ High School Diploma
• o Associate Degree
• o Bachelor Degree
• o Master Degree
• o Doctorate Degree

Field of Study/Work Experience

• o Accounting
• o Automotive
• o Business
• o Human Resources
• o Information Technology

Desired Work Experience

• √ up to 3 years
• o 3-5 years
• o 5+ years

Education/Experience

Previous delivery or transportation experience desired.

Certificates and Licenses

• √ Valid Driver’s License
• o Automobile Salesperson License

Computer Skills

Basic Computer skills to utilize timekeeping system.

Communication Skills

• Ability to understand and follow instructions.
• Ability to communicate effectively with customers and company personnel.

Attendance Expectations

The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and holidays.

Physical Demands

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; and sit. Must be able to lift up to (30) pounds. Work includes frequent movement around the dealership facilities and the outdoor car lot and movement in and out of cars. Heavy sitting work.

Environment Demands

Duties are performed partially at the dealership and partially in transit to various customer locations. Work includes driving, moving parts and interaction with customers, vendors, and dealership employees.

Verbal and Writing Ability

Ability to read and comprehend instructions, correspondence, and memos.

Math Ability

Ability to add, subtract, multiply and divide.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions. Ability to deal with standardized situations.

Core Values

• Servant Leadership: Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
• Teamwork through Trust & Respect: Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
• Integrity: Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
• Commitment to Customer Enthusiasm: Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
• Passion for Winning: Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
• Accountability at All Levels: Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
• Commitment to Continuous Improvement: Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.

Equal Opportunity

Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

Company Culture

Hendrick Automotive Group believes that its people are its most important assets. Together, everyone achieves more. We work as a team, best utilizing our individual talents and skills to reach a common goal. Hendrick Automotive Group teammates help each other to balance their commitments to family and to the community they represent. Our 10,000 plus teammates across the country are empowered and trained to be leaders within our organization. At Hendrick Automotive Group we are defined by our integrity. We believe in doing what is right for our fellow teammates, our customers and our corporate partners. The core values of this company are what shape every action we take and every decision that is made. Our customers are important to us. They’re family. We genuinely desire for our customers to feel valued and cared about whenever inside our doors. Every day, Hendrick Automotive Group teammates recommit themselves to exceeding the expectations of our customers. The Hendrick name is synonymous with winning, at the dealership and on the race track. We are committed to continuing the Hendrick tradition of success and performance. Our teammates are empowered to overcome obstacles and do what it takes to satisfy our customers, lift up our fellow teammates and build profits. The automotive industry is rapidly progressing. Every day, Hendrick Automotive Group takes the initiative to find ways to achieve success through simpler, better, faster and leaner processes. We work daily to invest in the improvement of our teammates and develop resources to offer opportunities for personal growth and development. We strive for excellence in all that we do.